Rated 3.9 out of 5 by 115
Rated 2.0 out of 5.0 by JusitnR Bad staff attitude throughout
The hotel looks nice overall, however the staff has no interest in taking care of their guest, low on motivation and is all over the place. Service is bad from dinner, bar service and breakfast to check out.
The location is great for a short night, plenty of restaurants close by. The bed and softs pillows are comfy, for a holiday inn a good room.
Internet works, breakfast is fine, benefits as Spire Elite not existing.
Overall, potential, but with new staff and some improvments.
June 17, 2016
Rated 4.0 out of 5.0 by karl215 Airport Hotel
Short and decent stay. The rooms were nice and everything was clean and tidy. Was a little dissapointed with the quality of food in the hotel bistro.
June 17, 2016
Rated 4.0 out of 5.0 by Phil-H Good Hotel
A nice example of Holiday Inn, very clean good food
June 13, 2016
Rated 5.0 out of 5.0 by Verified Reviewer very helpful personals and wonderful service
On my request for providing special room for disable Person, the staff went tried their best to find rooms suitable for my collegue, although we had forgot to say this before our Arrival. They were really very Kind.
June 12, 2016
Rated 4.0 out of 5.0 by chleonet correct, propre et agréable, pas de surprise.
bon rapport qualité prix, bonne prestation mais rien d'exceptionnel non plus.
May 30, 2016
Rated 5.0 out of 5.0 by simre31 Chambre confortable
Temps d'attente trop long lors de l'accueil ainsi que pour régler la facture. Dommage !!!
May 23, 2016
Rated 1.0 out of 5.0 by riri3 A éviter
Comment un hotel 4 étoiles peut-il ne pas avoir de double vitrage à proximité d'une autoroute ? Qui plus est, avoir des fenêtres où la poignée a été remplacée par du scotch. C'est totalement inadmissible. De plus, l'agencement est vieillot et la literie laisse à désirer.
May 18, 2016
Rated 3.0 out of 5.0 by geosab Everything great except for rude watier
The hotel was excellent and the front desk staff outstanding in every way. I had a very poor experience in the restaurant, when, after my meal, a waiter who did not wait on me, confronted me at the elevator and demanded to know if I had signed the dinner ticket. He was extremely rude, interrogating me about a bill from another waiter. I had completed a great day, visiting the wine region and was not going to have my mood destroyed by an incompetent, unprofessional employee. Therefore, I ignored him and went up to my room. I mentioned this event to the front desk staff upon my leaving the hotel and asked that management be told. l never heard from management. On this visit, I had two dinner meals and the entrée was dry and over cooked both nights. I had difficulty getting the waiter's attention, on both nights, to serve me as second glass of wine. It was very difficult to get their attention even though the restaurant was not very busy. I think one waiter was still in a training mode and I have no problem with him. It was the more arrogant, more seasoned one who came close to ruining my otherwise, great experience. The hotel room was perfect and the rest of the hotel excellent, including the morning meal and wait staff.
May 14, 2016