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  • 1 888 HOLIDAY
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Rated 4.3 out of 5 by 409 reviewers.
Rated 2.0 out of 5.0 by Nice Hotel, Front Desk need Work Nice and clean hotel. Clueless and uncaring front staff, May 4, 2015
Rated 2.0 out of 5.0 by Hotel No water in the rooms on my last night of stay. It was a huge inconvenience when you have to get up and prepare for work the next morning. And no A/C either. Ugh May 4, 2015
Rated 5.0 out of 5.0 by Great ambiance Very lovely grounds, great staff. Central to many highways and metropolitan areas. May 3, 2015
Rated 1.0 out of 5.0 by Beautiful facility; thumbs down on security and amenties. Be aware that nothing is really "free" at this hotel apart from internet service (for members) and shuttle from the airport (which the reservationist told me didn't exist!!). There is no free breakfast which is highly unusual in my experience for Holiday Inns. There was a system outage during my stay so I received two automated "welcome" calls shortly after midnight and then my room was reassigned to someone in the middle of the night who was drunk and tried to get into my room; thank goodness for the safety latch! The front desk staff member was apologetic and comp'd that night's stay but I received no personal compensation as my business customer reimburses for travel-related expenses. The facility is beautiful and without the safety concerns due to the system outage the experience may have been different. The staff is friendly and the rooms are clean. May 3, 2015
Rated 3.0 out of 5.0 by Noisy room This was a terrible value for the price charged. All staff were friendly, but there was a lot of street noise from 44th street. The air conditioner did not have an accurate thermostat and was exceedingly loud. The sheets were thin yucky polyester and the pillows uncomfortable. The common areas were nice, but this is an older hotel. The restaurant menu is very limited and is sports bar type food. No steak or nice entrees available. There is no quick checkout and in order to make my airport shuttle I had to leave without seeing my bill. The man at the desk at check in was very nice and competent, but the lady I tried to check out with in the AM was very slow and couldn't get my bill quickly. Overall a very poor value for the money. April 30, 2015
Rated 5.0 out of 5.0 by Great Service Everything was great from the time I checked in and received great customer service from the front desk to the quality of my room. April 30, 2015
Rated 5.0 out of 5.0 by Wonderful staff We stay in the hotel twice a year. Short shuttle ride to airport. Very clean, staff very friendly. April 29, 2015
Rated 5.0 out of 5.0 by Comfortable bed This was an excellent and very comfortable stopover for our family. We only stayed one night on the way to our vacation in Hawaii, but we were able to sleep well and the food we had for dinner and for breakfast was excellent. It was a great start to our family vacation, April 28, 2015
  • 2015-05-05T12:15:44.280-05:00
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