 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Clean, simple and a great get away.
Byseaseabeme
September 29, 2016
Simply put the hotel was clean, extremely relaxing, staff friendly and the room very reasonably priced. The bed was comfortable, the pillows in particular. The standard double bedroom felt like a suite; spacious and modestly swanky with a separate living room with a little bar and coffee maker. The pool was great and they also have a restaurant attached, fitness room and a couple other rooms I didn't even get to explore. I never write reviews but I was totally blown away by this Holiday Inn.
Stay here!!
Relaxing, clean room and great service
Bygigi7072
September 28, 2016
Amazed how clean the room was and bed was very comfortable. Staff was friendly and accommodated my request for a late check-out. Staff in meeting area was friendly and very helpful.
Comfortable and spaciousness.
ByDiazr71
September 28, 2016
The beds are very comfortable and the rooms are spacious.
Good services
ByQuaterBack
September 28, 2016
supervisor was empowered to handle customer service problem
Excellent Hotel
ByDodgerbluelady22
September 26, 2016
Very professional and friendly staff. Room was clean and spacious. The bed was the most comfortable hotel bed I've ever slept in! Stay here!!
Great Hotel....but
ByRichaad
September 26, 2016
This Holiday Inn is at a great location, a great layout and convenient and very respectable restaurant located on the premise.
Months ago I reserved a "1 Bedroom Feature Suite With Boardroom." This style room was selected to celebrate a final 25th Anniversary vacation dinner with my wife. I was told upon arrival that particular room was not available. No explanation was provided and I wasn't in for a protracted argument. I was offered a 1 bedroom king suite and some Rewards points as compensation. .
The room was in a great location but stunk of smoke. I was surprised that this would occur since I had to sign a bunch of acknowledgements during check-in as to the penalties of smoking in the room. I let management know and they offered to get me another room. My 1 bedroom suite with Boardroom was still not available.....I didn't want the hassle of moving and asked of they could spray the room with a deodorizer. This helped a little.
The attached restaurant, The Burger Theory, was very convenient and a very positive experience.
Finally, after the dust settled and I got back home from my vacation, I checked out the prices of the rooms and find I was overcharged for my room swap. Not worth the 3000 consolation points given by management.
Satisfied
ByTony xt
September 26, 2016
Beautiful accommodations, fantastic service, and friendly faces from staff members!
My visit to Phoenix
ByRanger7734
September 25, 2016
Every thing was great. The only issue was with Burger Theory, and they are not affiliated with Holiday Inn.
Best hotel for the money!
ByCharcole
September 24, 2016
I frequently stay at this establishment when I have work in Phoenix. This hotel is amazing and far exceeds your expectations in every aspect. The rooms are comfortable, the grounds are well-kept, and the lobby is beautiful. The only con I can think of is breakfast is not included but that is such a small inconvenience compared to all other great aspects of this hotel.
Modern styling of pool and roos
ByTClimber
September 23, 2016
The pool and central areas were very modernly decorated and had the feel of a nice getaway hotel. The rooms were very modern and provided plenty of room.
Sliderp
Bysliderp
September 22, 2016
The hotel was beautiful from the moment I walked in the front door. The common areas were very well maintained
Great hotel and location !
ByLovelylady10
September 22, 2016
Came I town for business trip 5days great location very clean , great hotel staff very big spacious suites and beds are comfortable slept like baby