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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 900 reviews
89%
Recommend This Property

Ratings Breakdown

900reviews

  • 5 Stars
    598
  • 4 Stars
    162
  • 3 Stars
    65
  • 2 Stars
    45
  • 1 Stars
    30

Grand Canyon Getaway

By

May 24, 2017

club

This hotel was nice. The location was convenient to the airport and also the local casino. Upon arrival we were informed that the hotel was slated for construction, but thankfully it started after our stay. The pool area and grounds inside the hotel were well kept. The parking lot looked a bit shaky but I felt comfortable because I was able to park my car right outside my room. My only complaint would be that the restrooms were TINY but the rest of the room made up for it. We had a great mountain view and the front office staff was courteous. I would definitely stay here again if I had to!

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Great and friendly service

By

May 23, 2017

club

I love my room the customers service was excellent everybody was friendly the bed was nice and firm room was clean no loud noise I

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Holiday Inn Phoenix Airport

By

May 22, 2017

platinumelite

I enjoy the suites. Very good customer service. The air conditioning was just right. The room service was also very good.

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Amazing

By

May 22, 2017

The staff was so helpful and respectful. They were able to give me the room I needed

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Beautiful courtyard

By

May 22, 2017

I love the relaxing chairs and fire every night in the very well lit and very well maintained courtyard.

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Very nice!

By

May 19, 2017

club

Nicely laid out suite with bedroom separate from sitting room/kitchenette.

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Awesome Staff and Incredible Hotel

By

May 15, 2017

This Holiday Inn and Suites is the best deal in Phoenix, AZ by the airport. The rooms are super large and very comfortable. The bed was great.

The hotel has pool, fitness center, restaurant and bar.

The staff at the hotel is first class! They were extremely accommodating! Will stay there again and recommend to family and friends!

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Well serviced and relaxing time, enjoyed time spent

By

May 15, 2017

club

Had a good time here while in phoenix, room was very clean and with the heat the air conditioner stayed at a very comfortable setting. We will be back!

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Hidden Gem

By

May 15, 2017

club

I was wowed in every way, the property is in excellent condition, nicely remodeled, the staff was incredible!
I came back bragging about my stay!

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Comfortable room but let me sleep

By

May 12, 2017

The room was nice, minus the bathroom, it wasn't in the best shape. It was a great room to relax in but the cleaning service was knocking on the door before checkout. The hotel wasn't very busy during my stay, it would have been great if they would have just waited until after 1100

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Great stay and on site restaurant

By

May 10, 2017

This is becoming a consistent destination for most of our Phoenix travels. Close enough to Downtown, this has worked out for Ak-Chin Concerts as well as the Phoenix Comic-Con . This location also has a very good Burger restaurant attached to the hotel. The pool is also well kept.

It is also very easy to get to in regards to getting off and back on the interstate.

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Great room...IHG experience was not so good.

By

May 10, 2017

club

Everything about the hotel was spot on. Difficulty with IHG resulted in a higher room rate than quoted.

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