 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Excellent Hotel
ByRWilson1987
July 18, 2017
I always stay at IHG hotel, most commonly Holiday Inn or Holiday Inn Express. This is by far the best Holiday Inn I've stayed at. The staff was very friendly and helpful, and was able to meet my room preferences at the counter. The lobby was very modern and clean. My room was very clean and comfortable. Most of the time I find wall paper peeling, or carpet pulling at the corner, but this room was very well kept. I didn't experience the restaurant, but it was always busy when I glanced in, so I'm assuming it's good.
If I'm ever in the Phoenix area, I will most definitely be staying at this location again.
Great PHX hotel
ByDacorn
July 16, 2017
The staff was very friendly from checkin to checkout. The a/c worked well in both rooms. The room was clean, the bed comfortable, and all around great stay.
My go to Hotel In Phoenix
ByRoxie423
July 16, 2017
I love really like this hotel. It has a good look, pool is nice, the rooms have a seperate sleeping area, the staff is always extra nice.
Great staff
Bykfdr2002
July 14, 2017
Always happy to stay at a Holiday Inn and this one had a staff that took care of the guests
First stay, good quality
ByTrex
July 13, 2017
Overall a good room at a great rate. Spacious and warm, comfortable bed, and welcoming staff. The cleanliness of the room left a lot to be desired. Genital hair in the bath tub, a gross grime on the shower walls, the hair dryer handle was sticky making it unusable. A room service tray sat outside a room from the time we checked in until when we checked out. Small things that unfortunately add up.
Comfortable bed and great service.
Byterryb
July 12, 2017
Room was great. A/C ran perfectly on those super hot Arizona days and nights.
Great staff and clean environment!
ByCocó
July 12, 2017
The staff dedicate time to serve you with friendliness and courtesy, very professional. The hotel is very clean and the rooms are very spacious. The pool is open untill midnight which is great since the temperature was 104 in Phoenix at 10-11 pm.
Excellent hotel
ByElise
July 11, 2017
Spacious room, clean and quiet. We stayed in the executive 2 bedroom king suite and it was phenomenal. The bathrooms are amazing and absolutely beautiful for a hotel. I really like the room darkening curtains, especially since it was very hot outside, they helped insulate the room and keep it cool. The bed was comfortable. We had room to spread out and relax. I would definitely stay at this hotel again when I'm back in the Phoenix area.
Screwed up my reservation
ByRobert1000001
July 11, 2017
See my previous comments. Management (night) didn't give a hoot.
Great room
ByRoda
July 10, 2017
Very good room. Bar should offers more options of snacks a
Holiday Inn - Oasis
Byepg17
July 06, 2017
The Holiday Inn North in PHX is a wonderful value for clients of the Oasis Hospital in PHX. We stayed one night, ate at the hotel restaurant and went to the pool the next morning before checking into Oasis. The hotel was clean, accommodating and with a very helpful staff. Would highly recommend the Holiday Inn North.
Bad experience and horrible service
ByKS87144
July 06, 2017
The staff at this hotel does not care about customer service. In an industry dependent on positive experiences, this hotel has a lot of work to do.
Sadly, every concern brought to management' attention was ignored.