Rated 4.2 out of 5 by 130
Rated 2.0 out of 5.0 by Lucia 517 poor customer service
very poor customer service ,holiday inn are usually very customer centered ,this one needs a inservice .
May 20, 2015
Rated 5.0 out of 5.0 by Allen.nzh 地点一流
May 19, 2015
Rated 5.0 out of 5.0 by Angelo 57 Satisfied business traveler
Staff was very helpful, room was clean, bed comfortable and a pleasant business stay. Got to get one of those pillows.
May 16, 2015
Rated 5.0 out of 5.0 by Gringo from Vieques Great Visit in Ponce
This hotel offered more than we could have expected. Casino was great and close to guest rooms. Bar staff was especially efficient. Our room had a perfect view. We will stay here again on our next visit to Ponce
May 15, 2015
Rated 5.0 out of 5.0 by David198621 Holiday inn Ponce
Me and my family really enjoyed the hotel 100% happy ,the staff were very friendly and proffesional the rooms very clean and comfortable , i will really recommended to others people defenitely will come back hopefully soon oh and i forget restaurant Staff were very friendly and proffesional and breakfasts were delicious !!!
May 7, 2015
Rated 5.0 out of 5.0 by Gilligan's Island Gilligan's Island
This is THEE only hotel on the south side of the island (in Ponce)that I will stay at, there is NO substitution !!
ALL the service is excellent. The management here does not hide in their offices nor do the say "HI" because they have to. They are totally committed to making your stay the very best you have ever had !!
If your passing through for a night, staying a week or as in my case being there for 13 months this is without a doubt the highest level of hospitality that I have ever encountered !
Being that the review can not accept names I will say this hotel has the most outstanding staff, just be sure to avoid the security as they do not / have not any people skills or trained in what "hospitality" means !! (need some work in that area)
I would like to thank all of the folks that made my stay the best and will be back to see you in the near future !!
May 2, 2015
Rated 3.0 out of 5.0 by blue jerseygirl Our Stay
The property is beautifully set up on a Hill.Casino was fun and entertainment was very rewarding on a Friday night. Staff and quest were very friendly. Really enjoyed hanging out.
Dinner at the restaurant is definitely a NO NO.
Breakfast was awesome and the servers were great, definitely recommend breakfast, we ate there every morning.
April 27, 2015
Rated 5.0 out of 5.0 by IamMe2015 good
Have a nice view of the area. Is clean and comfortable . The casino is good.The swimming pool área is good. The location is far from turistic atracctions but is quiet an d relax.
April 26, 2015