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Rated 4.2 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Muy Buen Hotel para Estadías Cortas Muy buena experiencia en un hotel limpio y acogedor. Sus empleados muestran una actitud correcta, amable y complaciente. El comedor aunque pequeño está muy bien atendido y su selección de comidas es muy buena, variadas y servidas a tiempo. La habitación es cómoda y limpia. Definitivamente volveré a hospedarme cada vez que regrese por que su oferta es de alto valor por el costo de la misma. June 30, 2015
Rated 5.0 out of 5.0 by Servicio Excelente Mi experiencia en este hotel muy excelente gracias al servicio de excelencia de sus empleados. Muy bueno. June 30, 2015
Rated 2.0 out of 5.0 by Damp, Humid, Cold, very Uncomfortable. Once I got past all the smokers standing outside the front entrance (they don't allow smoking in the hotel or casino, so they all hang out by the entrance #, and checked in, I went to my room. It was super cold # 61 F). I turned up the temperature, but the room felt really humid. There was a sign on the air conditioning unit that said not to turn it off, as it was needed to control humidity. When I took off my shoes and walked in my stocking feet, my socks got damp from the carpet. Terrible breakfast #my room rate only got me the "continental" breakfast, which was toast and some fruit, and little Danish. That's ok I guess. Good coffee at least. But the room was damp the whole week. Housekeeping kept turning down the temperature every day, so the room was damp AND cold. One day there was no hot water for showers. Another day I took a quick #5 minute# shower, and an hour later the mirror in the room was still fogged up. Not the mirror in the bathroom, the mirror in the main room! #see picture I posted# Also, there is no place for several people to work at the hotel - no tables, desks, or an area for a group to do any business type work. We ended up meeting in one of the team member's rooms, and working on the bed and desk. Very awkward. I mentioned to some local people #from Ponce and Jayuya# where we were staying and they all grimaced and said they were surprised we would stay there - it has a terrible reputation. The only reason we stayed at the Holiday Inn was because the nearby competitor was sold out. June 29, 2015
Rated 5.0 out of 5.0 by Our vacations Everything was more than fabulous was stupendous.When go back again to PR for vacations we will stay here again. June 29, 2015
Rated 5.0 out of 5.0 by Servicio Excelente Excelente experiencia. Las facilidades, localización y trato fueron super! June 29, 2015
Rated 5.0 out of 5.0 by GOOD HOTEL MY HOTEL EXPERIENCE WAS GOOD. THE ROOM, POOL RESTAURANT,AND STAFF ARE GREAT. NOT SO MUCH WITH THE CASINO. MY MACHINE NEDED SERVICE AND IT TOOK A LONG TIME FOR AN EMPLOYEE TO SHOW UP. CASINO EMPLOYEES WERE STANDING AROUND TALKING TO EACH OTHER IGNORING GUESTS. I'VE STAYED HERE SEVERAL TIMES BEFORE AND IT'S ALWAYS THE SAME. June 24, 2015
Rated 4.0 out of 5.0 by Hotel Tranquilo Mi experiencia fue Buena. El hotel es tranquilo, bueno para descansar. las almohadas son muy comodas. Lo unico negativo, es que la alfombra de la habitacion necesita mas limpieza. En mi grupo habia un infante, y al colocarlo en la alfombra, se mancharon sus pies y ropa. Tambien, aunque la piscina estaba limpia, necesita mejoras, tenia pintura despegada. Deben ofrecer ofertas $$$ mas atractivas en el desayuno (encontre que el costo era elevado para el tipo de desayuno). June 23, 2015
Rated 5.0 out of 5.0 by Familia Excelente hotel y la vista es hermosa. Staff fueron amable y respetuoso. La piscina tiene una vista hermosa. June 22, 2015
  • 2015-07-05T10:31:45.792-05:00
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