Rated 3.7 out of 5 by 42
Rated 5.0 out of 5.0 by JWilliamM Great new facilities, well maintained
The new hotel room facilities are very good and of an international standard
August 11, 2014
Rated 4.0 out of 5.0 by Aid worker Peace and quiet
Room very quiet notwithstanding position of hotel building close to a busy road. Multi-storey building but no noise from other apartments or hallway.
August 4, 2014
Rated 4.0 out of 5.0 GREAT STAY
The hotel is undergoing renovations and the staff were fantastic and very helpful. Would recommend this hotel to both the traveller and business persons.
July 26, 2014
Rated 2.0 out of 5.0 by DashTak poor wifi and dark inside room
Although I hold gold ambassador, no up graiding service was granted. Assinged room is small and lack of lighting, curtain is old and durty, therefore I asked to change room whiv\ch is available wifi but it requirement was not realized.
Doorman and staffs of dining room had good freiendship manner, but receprion manner is not acceptable including thier knowledgement.
July 24, 2014
Rated 3.0 out of 5.0 by Peterj001 internet too expensive
internet to costly to use
Food in restaurant could be better, not tasty and not appetizing, meat not cooked properly
July 16, 2014
Rated 4.0 out of 5.0 by Buzz Man Excellent apartments
I enjoyed having the full kitchen and laundry facilities for my 2 month say at the Hotel made it feel as easy as being at home.
July 11, 2014
Rated 4.0 out of 5.0 by solittletime Comfortable bed, great shower, dated and musty room
Depending on my company, I either stay at the Holiday Inn or a much more modern competitor - my preference is for the Holiday Inn because of the grounds, the gym and the friendly atmosphere.
However, the particular room last time although up to normal standards regarding the bed and shower - both great - smelled very musty and the a/c temp could not be accurately set.
I expect that renovations will soon begin on the old tower block to modernise the rooms and furniture - in the meantime it would be nice to stay in a new apartment sometimes.
June 30, 2014
Rated 4.0 out of 5.0 by tim112345 great gym
Friendly staff and great gym. Food variety is good, but the menu might change a bit more frequently
June 30, 2014
Rated 4.0 out of 5.0 by D Train Good location and comfortable room
Great location at Waigani and room was large with big desk and internet was fast and reliable. Only negative was the carparking which was restricted due to ongoing works on the hotel and had to walk to and from the carparking area with luggage. Otherwise great value for money especialy in the Port Moresby.
June 29, 2014
Rated 5.0 out of 5.0 by Suagii Lovely Time Out
I've always enjoyed staying at the Holiday Inn because it's big and safe when on the property. One can enjoy the beautiful gardens for a leisurely walk or a swim in the pool or even just catching a game whilst having a drink at the Gekko Bar. I enjoy the rooms as they are comfortable and size is ample. My favourite feature would have to be the balcony. I love the idea of being able to come sit outside and enjoy the morning sun or evening lights.
Service was great. Had a lovely young lady check me in, so friendly and professional. Excellent customer service.
June 27, 2014
Rated 5.0 out of 5.0 by SE from NZ Consistently reliable for comfort and convenience
My colleagues and I make regular use of this hotel, and have done for more than 10 years. The rooms are now very well equipped, they're airy and comfortable. Improvements are continuing and there's something new to see and enjoy each time. Hopefully a second restaurant will be included sometime.
June 24, 2014
Rated 3.0 out of 5.0 by teky Minor hiccups
On the whole a good stay but on checking in, because there was no acknowledgement of my priority club membership, I sought to clarify if my free internet privileges was available. Only then did it dawn on the member of staff. Missed my newspaper in the morning.
June 9, 2014
Rated 2.0 out of 5.0 by PhilPhilPhil Not the best
Very old and dirty bathroom in the hotel room.
They need someone here who has a better grasp of the English language.
The staff are nice people but I think they need more experienced management.
June 9, 2014
Rated 2.0 out of 5.0 by Not a very happy customer Old and broken air cond took 2 days to fix
Air cond was broken and noisy on day 1. Notified front desk on day 2 on the way to work. Did that again on day 3 since it wasn't fix. Saw that a log was made but nothing was done. 10PM day 3, called front desk, clark said manager would call back. 11PM called front desk again, same promise. 11:30PM called again and got manager to send a maintenance guy. He temporary made it less noisy, gave him a beer to thank him. Day 4, they took the key to move me, promised to upgrade me but instead moved me to a same standard room, said there was no other room. They sent an apology card the next day but there was some other guest's name on it !!!!
June 5, 2014
Rated 4.0 out of 5.0 by D.Comp nice and quiet time
I enjoyed a pleasant quiet stay at the hotel. The courtesy bus pickup and dropoff where efficient and on time, hotel staff were pleasant and attentive. Arriving early on a Saturday morning, I was able to fill in time wandering the craft markets on the grounds until my room was ready. My room was quiet despite the construction going on in the hotel grounds.
June 3, 2014
Rated 5.0 out of 5.0 by Competition Crusader Excellence in guest-friendly service and efficiency
Joanne was extremely efficient and got me into the apartment without drama when I left my key in and Graham, whom I had known from a competing establishment, was also efficient. Both at reception
June 2, 2014
Rated 3.0 out of 5.0 by Sir Gallahad Lobby and communnal areas
The lobby is so bland - and with not enough seating areas - could be made to look so much more inviting. Get rid of that awful Holiday Inn display - put in more couches/seating areas
May 31, 2014
Rated 4.0 out of 5.0 by DashTak Time is comming for renovation
Main building is enough old and need to improve facilities inside guest room. Some sound of the other guest room was conveyed by the duct inside bathroom.
May 31, 2014
Rated 3.0 out of 5.0 by Bhanap Strive a little more to achieve the expected high standard of Holiday Inn
Holiday Inn is one of the better hotels in Port Moresby. The response my IHG REWARDS CLUB MEMBER CARD received at the time of checking in was a pleasant surprise. I got a room upgrade, immediate room allotment and facilities like free WiFi. The rooms are spacious, well furnished and comfortable.
Two points about the room which caused concern were - lack of bathroom curtain which made the bathroom wet, and the clogged wash basin.
The breakfast and buffet lunch were good, but in the room service, the food specified in the menu and food served were different. e.g. Curry by definition is with gravy. The veg curry served by the room service was dry, without gravy and very oily.
The billing at the time of check out too was not as promised and needed intervention.
Minor changes will bring this property to the expected high standard of Holiday Inn.
May 4, 2014
Rated 4.0 out of 5.0 by POMPNG Place to relax and close to airport
Good place to relax with close proximity to the airport
April 22, 2014
Rated 5.0 out of 5.0 by Barry 1954 Comfortable bed and great service
Everything was excellent and always is, the only downside to any of my visits to the Holiday Inn Port Moresby is the lack of adequate parking spaces, there are never enough spaces anytime I stay, and the people that do park should park properly, if this happened you could fit more vehicles into the small parking area, but this needs to be managed correctly and more space found for parking.
December 29, 2013
Rated 4.0 out of 5.0 by Chucky171 Great staff
Good safe hotel in moresby with VERY helpful and considerate staff.
November 30, 2013
Rated 5.0 out of 5.0 by Donfos Customer experience is great.
It is the team spirit and can-do attitude from the moment you arrive made this stay so good. The hotel is undergoing renovations and access is a bit difficult, but the location is out of the city but close to commercial offices and the new vision city. And...great pillows and beds!
(note: remember, there are many restraints the hotel has, it is PNG not a fully serviced western city, relax and smile you are in the Pacific).
October 11, 2013
Rated 3.0 out of 5.0 by Hans73 Comfortable bed but average everything else
As a platinum member there were no extra benefits provided. Room was ok but construction on site was annoying. Decent gym available.
September 25, 2013
Rated 4.0 out of 5.0 by Jartz Room Service Menu
Add pictures of the recipes for the menu!
It will help customers see and choose meals as they please.
Most people don't understand what meals they order, only to find that its not what they want.
August 15, 2013
Rated 3.0 out of 5.0 by Helawali15 An ok stay
I've stayed here many times before. The staff are always warm and courteous, and the location is good if you need to get to places like UPNG or any office in Waigani. This time was a little disappointing because I asked to change rooms so I could have a room with a desk near an electrical outlet and they refused my request saying they had a large group coming in and needed to accommodate them first. Since I've been a pretty loyal customer I thought they should have moved me before sorting out the accommodation for incoming guests. But oh well... In general this hotel is clean and comfortable. The food, however, is mediocre. The breakfast buffet is good, but the dinner buffet tends to not be very good at all.
July 31, 2013
Rated 4.0 out of 5.0 by Andrak Great Service but why so expensive
I stay at this hotel regularly for several weeks at a time. I always enjoy my time there although that could be because I usually stay in African hotels of lower standard.
Common complaints with this hotel are the cost of everything, the lamentable hot water situation in the tower block, and the variable food quality.
On the other hand, the staff are lovely, the beds are fabulous, and the amenities are great, if limited.
The works going on mean there is quite a bit of noise and disruption in the vicinity, but that should be over by September.
I am going back in a few weeks and looking forward to it especially as they have now installed wifi internet access and there is a suggestion that some events are planned for long-term guests and, in keeping with all other IHG hotels, for priority club members.
May 23, 2013
Rated 4.0 out of 5.0 by matsy Staff and Service
Staff must be knownledgable and friendly all times.
May 20, 2013
Rated 3.0 out of 5.0 by cub4 mr bailey
Hotel used to have a unique feel with local artifacts.
Now its sterile and doent give that welocome feel as you enter.
Foyer is a large open cold space with horible seats.
April 28, 2013
Rated 4.0 out of 5.0 by rod1969 Comfortable Port Moresby
I stay at this Holiday Inn often for business purposes around 6 - 8 nights every 5 weeks. Whilst the hotel is undergoing a major upgrade both staff and management do their upmost to cater for everyone and also to ensure all have a great stay and they are very friendly. Nothing is a problem for the staff and they are extremely polite especially in the restaurant. Great variety of food and excellent service by all staff who work here at this establishment.
April 26, 2013