Rated 4.2 out of 5 by 169
Rated 4.0 out of 5.0 by RandomNickname Good choice in Puebla
Would stay there again. Hotel is just functional, nothing special. Nothing too bad or good.
-Hotel is clean, new and modern.
-Dinner in the restaurant is ok for a night or two.
-Location is good.
-Nice views of volcano.
-Breakfast below avg for similar hotels; coffee is awful.
-Some front desk staff inexperienced, clumsy at check in/out.
-No recognition for premium membership (Spire = nothing).
-Front desk called at 10:30pm to ask if I was checking out next day.
-Key card errors constant (1 for me, saw several other guests too).
-Limited hot water (turned to warm, not hot).
July 28, 2015
Rated 5.0 out of 5.0 by LuisO Estancia en Puebla por NEGOCIOS
Llegué a descansar y el hotel se esmeró en atenderme. Excelente Servicio, e instalaciones.
July 26, 2015
Rated 5.0 out of 5.0 by rholden123 Exceptional Hospitality
The service, accommodations, and meals all exceeded my expectations. Would recommend this hotel to anybody traveling to Puebla.
July 20, 2015