Rated 4.4 out of 5 by 100
Rated 3.0 out of 5.0 by WK49 Good Value/Service
This is a typical Holiday Inn Express knowing what to expect and getting it, i.e. consistency. We stayed here June 30 as a convenient place to access the airport for an early flight the next morning and intended to do the same on July 20th. However when we arrived at about 9pm, our room had a buzzing sound that would have disturbed our sleep (after being up over 24 hours from Europe) and we requested a different room. Emily from the front desk helped us to a different room (twice) and moving our luggage for us (twice). However, again this room had the same issue and at our request, Emily found us a room at the sister Holiday Inn to accomodate us. Perhaps the issue at the Holiday Inn was just us being very exhausted and 'hearing things', but we did have a very comfortable sleep at the Holiday Inn. I specificallty want to commend Emily for being so helpful, courteous and accomodating to our needs that night, and we would certainly stay at this Holiday Inn Express again.
July 24, 2014
Rated 5.0 out of 5.0 by IJHT Convenient and great service
We stay here when passing through Vancouver because of the convenient location and great service. Highly recommended.
July 23, 2014
Rated 5.0 out of 5.0 by Premita Excellent hotel room and staff
Room was very comfortable, clean and staff was very friendly and helpful. Fogg and Suds could have better tasting food though!
July 23, 2014
Rated 4.0 out of 5.0 by FAP1 Location, Service, Great
Beds are a little hard, but that is preference. Staff are fabulous. Location is very convenient. I'll be back.
July 22, 2014
Rated 4.0 out of 5.0 by KCWayner Good Hotel, Good Location, Great Restaurant
Location and value good. Close to airport and great reassurance attacked. Friendly staff and clean.
I try to stay here on every business trip to Vancouver as it is convenient to highways as well.
July 21, 2014
Rated 5.0 out of 5.0 by jjohnst2 home away from home
I was very impressed with my stay. I stayed here many years ago and chose a different place due to comfort of sleep. I returned to this Holiday Inn and found a rejuvenated menu which fits all diet appeals. The room was super clean and welcoming for relaxing after long travel and business meetings. The beds are so comfortable and just relieve all tension from a business trip.
I will stay here again (and try some of the other new menu options (yum))
July 21, 2014
Rated 5.0 out of 5.0 by debstraveler Great Hotel
I was in Vancouver for one night to attend an appointment and choose the Holiday Inn. Upon arrival, my only surprise was the parking lot was so crowded due to nearby businesses and a BMW car lot but they had plenty of parking. Everything about my stay was great, probably the most comfortable hotel bed I have ever slept in. The rooms were well maintained, spacious and comfortable. The Fog n' Suds had great food and was open late which accommodated my late arrival. All the staff were extremely happy and friendly. I would recommend staying at this location.
July 11, 2014
Rated 4.0 out of 5.0 by San Diegan Great staff, good rooms
The hotel is not filled with a bunch of frills or perks; however, the Front Desk staff are amazing.
I stayed here with family for a night after a cruise. Vonnell (sp) was excellent at the Front Desk and very friendly, courteous and accommodating. We were a group of 13 with five rooms and Vonnell did her best to get us rooms close together.
The overnight front desk or early morning Front Desk Manager/security was amazing. I am hard of hearing and did not hear the telephone ring for my wake up call. The staff knowing this came to my door and made sure I got up to catch the shuttle to the airport. Had this gentleman not done this, I would have missed my flight. I cannot thank him enough.
The hotel overall is good. The lobby could use some sprucing up. Also, there was no pool for the kids. But overall, a good place to stay with great service.
July 3, 2014