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Rated 4.4 out of 5 by 119 reviewers.
Rated 4.0 out of 5.0 comfortable We had found that the service was good and the rooms were very comforable. The only downfall was the noice you could hear from the other rooms. But the location and the restuarant was good. August 27, 2014
Rated 4.0 out of 5.0 by Helpful in finding just the right room for me. I was visiting this hotel again for medical reasons. I had day surgery and arrived the day before, and stayed the night of again. They helped me find the most comfortable bed and quiet room. The reason I did not sleep so well, was not because of the bed or room, but rather from the spinal day surgery pain. I love the pillows. Very kind front desk staff. August 27, 2014
Rated 5.0 out of 5.0 by Great Staff Hotel staff were extremely helpful. They answered all our questions and gave great advice regarding restaurants and directions. August 22, 2014
Rated 5.0 out of 5.0 by Comfortable quiet room and friendly staff. We stayed at the Richmond Airport Holiday Inn on our way to an Alaskan cruise. We came in on a late evening flight and decided to stay close to the airport rather than going on into downtown. It was a good decision for us, the hotel was all it advertised. We chose their cruise package deal that included breakfast and transfer to the cruise ship. This was our first cruise and this package deal was a hassle free way for us to get from the airport, have breakfast and then a shuttle to the dock. Everything worked out great. August 22, 2014
Rated 5.0 out of 5.0 by Great value for a family vacation Booked a corporate negotiated rate for two rooms and two nights for my family while we were on vacation in Vancouver. The rate was a steal and included free breakfast vouchers, free parking, and free wifi. Since I have Platinum Elite, the front desk receptionist also accommodated my request for an upgrade of a standard queen room to a Corner King. The wifi internet speed is real. They advertise that they have fiber internet and it shows as connections were amazing. Made for very satisfied family members who frequently used social media and since we were roaming in Canada, didn't want to use our cellular data. The parking was ample and secure, and the Front Desk staff accurately advised that the lower garage often had more spaces available in the evenings. If you could, request a room away from the elevators, as the ice machines are located by the elevators and that thing was very noisy, even from inside a room adjacent to that area, plus you could hear voices in the hallway in the high traffic elevator landings. The in-room TV is high-def and actually carry HD channels! Lots of Canadian channels as well as American standards. Only 2 defects of in-room tech were that the iPod/iPhone dock/alarm clock device had a non-functioning 30-pin only dock connector, and no other easily reachable power plugs near the beds. The desk and available plugs but my room's desk didn't seem work. Unplug a floor lamp to charge your stuff. The breakfast vouchers offers you a choice of a combo 2 eggs, 2 bacon, 2 sausage, potatoes and toast, and coffee or tea. Its a large meal, so light eaters can opt also for just $10 credit on anything from the menu, which have healthy offerings like fruit, yogurt, and oatmeal. Overall, a great value, and a very comfortable trouble free family vacation stay. August 21, 2014
Rated 5.0 out of 5.0 by Great place to stay Spent 3 nights at this hotel. Have nothing bad to say, it was probably the best hotel stay in years. The place is clean, the staff is friendly, the beds are comfortable. The restaurant has decent choices at good prices and great service. August 21, 2014
Rated 5.0 out of 5.0 by Well Done The best counter staff. They are always very friendly both in check in and check out. Overall a great place to stay. August 21, 2014
Rated 4.0 out of 5.0 by Wonderfully friendly staff Greeted and recognised as club member. Bar and restaurant excellent atmosphere and great "pub" food. August 20, 2014
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