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Rated 4.5 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by 位置优越,服务周到。 从入住第一天起就能感受到酒店前台和客房服务人员热情,友善。客房很干净,尤其是床非常舒服,卫生间也非常干净。餐厅人员非常友好,有求必应。 September 13, 2014
Rated 5.0 out of 5.0 by Clean and conveniently located Very clean and conveniently located ; walking access to a nearby McDonald for a bf ; August 31, 2014
Rated 5.0 out of 5.0 by Clean comfortable room Room was nice and the bed was comfortable. Internet and TV worked well. The staff was friendly and efficient at check-in and check-out. We checked-in late and checked-out early so we did not use any of the other facilities. August 31, 2014
Rated 4.0 out of 5.0 comfortable We had found that the service was good and the rooms were very comforable. The only downfall was the noice you could hear from the other rooms. But the location and the restuarant was good. August 27, 2014
Rated 4.0 out of 5.0 by Helpful in finding just the right room for me. I was visiting this hotel again for medical reasons. I had day surgery and arrived the day before, and stayed the night of again. They helped me find the most comfortable bed and quiet room. The reason I did not sleep so well, was not because of the bed or room, but rather from the spinal day surgery pain. I love the pillows. Very kind front desk staff. August 27, 2014
Rated 5.0 out of 5.0 by Great Staff Hotel staff were extremely helpful. They answered all our questions and gave great advice regarding restaurants and directions. August 22, 2014
Rated 5.0 out of 5.0 by Comfortable quiet room and friendly staff. We stayed at the Richmond Airport Holiday Inn on our way to an Alaskan cruise. We came in on a late evening flight and decided to stay close to the airport rather than going on into downtown. It was a good decision for us, the hotel was all it advertised. We chose their cruise package deal that included breakfast and transfer to the cruise ship. This was our first cruise and this package deal was a hassle free way for us to get from the airport, have breakfast and then a shuttle to the dock. Everything worked out great. August 22, 2014
Rated 5.0 out of 5.0 by Great value for a family vacation Booked a corporate negotiated rate for two rooms and two nights for my family while we were on vacation in Vancouver. The rate was a steal and included free breakfast vouchers, free parking, and free wifi. Since I have Platinum Elite, the front desk receptionist also accommodated my request for an upgrade of a standard queen room to a Corner King. The wifi internet speed is real. They advertise that they have fiber internet and it shows as connections were amazing. Made for very satisfied family members who frequently used social media and since we were roaming in Canada, didn't want to use our cellular data. The parking was ample and secure, and the Front Desk staff accurately advised that the lower garage often had more spaces available in the evenings. If you could, request a room away from the elevators, as the ice machines are located by the elevators and that thing was very noisy, even from inside a room adjacent to that area, plus you could hear voices in the hallway in the high traffic elevator landings. The in-room TV is high-def and actually carry HD channels! Lots of Canadian channels as well as American standards. Only 2 defects of in-room tech were that the iPod/iPhone dock/alarm clock device had a non-functioning 30-pin only dock connector, and no other easily reachable power plugs near the beds. The desk and available plugs but my room's desk didn't seem work. Unplug a floor lamp to charge your stuff. The breakfast vouchers offers you a choice of a combo 2 eggs, 2 bacon, 2 sausage, potatoes and toast, and coffee or tea. Its a large meal, so light eaters can opt also for just $10 credit on anything from the menu, which have healthy offerings like fruit, yogurt, and oatmeal. Overall, a great value, and a very comfortable trouble free family vacation stay. August 21, 2014
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