Rated 4.5 out of 5 by 212
Rated 5.0 out of 5.0 by DGT'S Good overall
Always has been reliable service and quality. Would recommend to all people I know who travel for business or pleasure.
March 23, 2015
Rated 4.0 out of 5.0 by Drhed Responsive staff
Staff were very friendly, approachable, accommodating, and professional. Very helpful!
March 23, 2015
Rated 5.0 out of 5.0 by Rap P Beware of online booking but great hotel!
Their website is misleading and they don't seem willing to change anything. First, this is NOT the HI Express on Bridgeport although they have nearly the same name. It is way too easy to book the wrong hotel. And if you pay the prepaid rate, you're in trouble.
I tried to hate these guys. I really did. But once I got settled in the hotel, they won me back over. Great property, great restaurant/bar called Fogg N Sudds. But most of all, great people. From the front desk staff (Jon) to the housekeepers (Mala), they went waaay above and beyond for me -- and I was a real jerk to them before my stay began.
This is a great hotel. You should stay here. You'll be glad you did.
March 16, 2015
Rated 5.0 out of 5.0 by Irish Setter A great place to stay after a long flight
This is a great place to stay en route. After a trip to UK and a flight the following AM I was very to find the hotel quiet and relaxing. I was able to get a good night's rest
March 12, 2015
Rated 2.0 out of 5.0 by Billy300 Unlikely location for a hotel
This hotel is located behind a car dealership and it is not obvious to find. It is far from the places of interest in Richmond, BC. The views out the window is a car dealership parking lot. Nothing inspiring just a room over to close your eyes and go to sleep. They charge the same or higher rate as hotels that provide breakfasts. Overall, just a below average deal.
March 4, 2015
Rated 5.0 out of 5.0 by 1955 Comfortable room with great service
Convenient access from the airport. I was able to park a large pickup truck. Very accommodating staff. Really liked the Wednesday evening get together.
March 4, 2015
Rated 5.0 out of 5.0 by still amazed Your search for a hotel is over
I highly recommend this Holiday Inn location. The only complaint that I could have about my stay is that I felt so comfortable that I barely wanted to leave the hotel during my free time. There was complimentary shuttle service, complementary internet access and even a gathering in which the guest could enjoy complimentary food and drinks while getting to know each other a bit. If I get a chance to visit the area again, this will be the hotel that I choose to stay at.
March 2, 2015
Rated 5.0 out of 5.0 by lt5959 Great service; Great room
From early wakeup call to scheduling airport shuttle, the hotel staff was great and made sure that I got to the airport in time to make my flight.
Comfortable bed, big room, great night's sleep.
February 26, 2015