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Rated 4.5 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by Good Location Good location for a short stay and easy access to Vancouver Airport December 18, 2014
Rated 5.0 out of 5.0 by Perfect Recovery After having eye surgery my wife and I stayed at this hotel overnight. The staff were very friendly and went out of their way to care for our needs. It was a pleasure to stay here. December 15, 2014
Rated 4.0 out of 5.0 by Nice room and good service We have stayed at this property for many years in the early nineties. During those years the main purpose of our stays was of the "bon voyage" kind (staying one night and leaving the car in parking for 2 - 3 weeks) . This king of stay was no longer available to us, when the hotel decided that due to limited parking, "Bon Voyage" stays could no longer be offered. The Holiday Inn Airport is still our favourate hotel in Vancouver, but we have been using the Holiday Inn Express for "Bon Voyage" purposes December 15, 2014
Rated 5.0 out of 5.0 by Amazing Staff! The shuttle driver was prompt and polite. Steven checked us in and was really the only other staff member we dealt with, and he was great! At the end of his shift, he took us to a nearby shop he recommended for products we were buying and pointed out many great places to visit while in the area. By far the best staff I've ever encountered at a hotel. December 11, 2014
Rated 5.0 out of 5.0 by Excellent care of fellow guest who was impared My sister in law in her late 70,s was really cared for nicely in her stay next room.....Amenities included a walk in shower,porta-room-fridge,and handling of her walker /cane needs, where it counted, from main-floor...coming and going to family events in area I am not a computer=guru,and hotel helped me with getting my boarding pass prep, and flight info By second day,all on a first name basis... Staff was terrific/room comfortable/Will come back Critics would be silent December 10, 2014
Rated 5.0 out of 5.0 by Spacious bathroom. Comfortable bed It was nice to have a spacious bathroom. The bed was comfortable and the bedding was great. The room was clean. It was very quiet. No street noise or airplane traffic noise. The restaurant food was delicious. Prompt room service. Friendly, courteous staff. Shuttle service is great. All in all Excellent! December 6, 2014
Rated 4.0 out of 5.0 by first choice after so many times of stay I've stayed here almost every time visiting Richmond area. Close to everything. Not too crowded and friendly staff. Best choice around the area. December 4, 2014
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