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Rated 4.1 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Rewards Member recognition This is the first time I have stayed at a IHG hotel and was not acknowledge with the welcome package, or acknowledge as a rewards member. November 21, 2014
Rated 5.0 out of 5.0 by Location was great spacious rooms and convenient location to shops and restaraunts November 19, 2014
Rated 4.0 out of 5.0 by petrock67 Stayed for one evening, the staff were friendly and helpful. November 18, 2014
Rated 5.0 out of 5.0 by great service Hotel has excellent staff, rooms are very clean and would recommend staying at this location. November 18, 2014
Rated 5.0 out of 5.0 by Roanoke Holiday Inn Tanglewood Although my stay was short, it was enjoyable. The check in experience was quick, friendly yet professional. The bar/lounge experience was awesome; entertaining, service was excellent and the company great. I will return. November 17, 2014
Rated 5.0 out of 5.0 by Updated room and comfortable bed I was pleasantly surprised by the quality of the room at this Holiday Inn. The room was updated and modern, the bed was extremely comfortable, the desk chair was high quality, the couch was fine and the room had a refrigerator and a microwave. The bathroom was bright and clean. November 16, 2014
Rated 5.0 out of 5.0 by Roanoke Client Meeting Arrived late on a cold night and was greeted warmly! November 12, 2014
Rated 3.0 out of 5.0 by aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa The stay was good, but I was NOT impress with the booking process. I went to the downtown hotel and could not reserve a room due to the online reservation for using points said the hotel was full, but they had plenty of room, I ended booking the next hotel over. I tried calling the reservation to see if I could change location, they said to talk to the local hotel to see if they could change it, the phone reservation would not allow that. The local hotel people said that I had to call to make a change, a circle of frustration. The one I stayed did not have breakfast , which is my fault for not reading it when booking. The hotel was just about a full house due to football team that was going to play VMI. the stay was good but the booking process left a very sour taste in my mouth. my nickname is being used by another user, seriously, why do I need a nickname when you know which email address this is coming from. Seriously, the last 5 nicknames are already been used November 10, 2014
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