Rated 4.0 out of 5 by 136
Rated 2.0 out of 5.0 by Ins Traveler Okay stay in Roanoke
As a weekly business traveler, it is important for things to go smoothly at hotels. I found the staff friendly, professional and helpful. Upon check in there was no opportunity, as a Platinum member to bypass the wait line (A bus had just pulled in). When I finally get to my room, it has two double beds. I had reserved a King Bed. I call the front desk and they tell me they will have the keys to a new room brought up to me. Just wait there. 15 minutes later, the keys finally arrive. The room is at the opposite end of the hotel. Fine. The room is okay, just dated. The mattress was pretty good and seemed fairly new. The vending machines sometimes work, sometimes not. The hotel did refund my money when they did not work right. Breakfast seemed expensive for Roanoke VA, but was good and the service there was great.
Overall, nice people, fair price but I would look elsewhere in Roanoke on my next visit. If I were staying more than one night, I would likely not stay here.
September 3, 2014
Rated 4.0 out of 5.0 by zenkat great value - great staff
Excellent value - convenient location. Staff friend ly and professional.
August 31, 2014
Rated 2.0 out of 5.0 by CWH47 Cast more
More expensive that the Holiday Inn Express that I stayed on this trip and breakfasts was not included.
August 30, 2014
Rated 3.0 out of 5.0 by 115Hightower It's ok
Pretty standard...nothing exciting. Didn't like the room setup. The bathroom with the outside sink and the wall is kind of strange; the lighting in the bathroom was dark. The furniture was okay, but the bed was comfortable. The breakfast was okay but I felt like the staff watched my every move. The food was so-so, the coffee was good. I slept alright but heard every single noise in the hallway and parking lot.
August 29, 2014
Rated 5.0 out of 5.0 by janeu Comfortable bed and wonderful service
Great experience, the front line staff were excellent and were so friendly. They had remembered that i had stayed there previously and made me feel so comfortable and like I was at home. The room had a king size bed which was out of this world and the 2 different types of pillows were great. Since I sleep with my head elevated this helped greatly. The bathroom was very comfortable and there were plenty of towels and other amenities . The whole experience was excellent and I will return.
August 22, 2014
Rated 5.0 out of 5.0 by CharityB Relaxing & Near the Blue Ridge Parkway
I chose this hotel because it was close to the Blue Ridge Parkway. It is an older hotel, but appears recently remodeled. We had a nice-sized king room with a large bathroom. There was a large cabinet and sink with the toilet and shower and a separate smaller cabinet in sink outside the main bathroom which made it easier for two people to get ready at the same time. We ordered room service for breakfast and our tasty omelets arrived quickly.
August 22, 2014
Rated 4.0 out of 5.0 by NTN Ruth Overall satisfied
The outside of the tub was not cleaned, the inside however was.
August 21, 2014
Rated 5.0 out of 5.0 by Teena02 Great beds! Very clean!
My daughter and I enjoyed our stay very much. The beds were so comfortable and our room was larger than I expected.
August 20, 2014