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Rated 4.0 out of 5 by 136 reviewers.
Rated 4.0 out of 5.0 by VERY nice stay, will return again I am quite happy with this hotel, there are no issues I can think of. The best part might be the breakfast, large breakfast room with friendly staff, they cater to your every wish. Porcelain cups and all, none of that plastic cups and plastic forks funny business. The hotel is clean, the front desk staff is very friendly [yay for Dylan :==], I enjoyed my stay and will return gladly ;== August 19, 2014
Rated 5.0 out of 5.0 by repeat customer I always stay at this hotel as the staff are always pleasant and responsive, and the hotel is always consistent. I accidentally left my phone charger in the room and they promptly found it and sent it back to me. August 15, 2014
Rated 4.0 out of 5.0 Great staff and great service, one of the beds very uncomfortable Can't rave enough about the staff and service. The staff was very friendly. We are from the north and apparently not used to southern hospitality. It was excellent. Everyone was so friendly. One of the beds was very uncomfortable (probably an old mattress.). The other bed was fine. August 12, 2014
Rated 4.0 out of 5.0 by Overall Overall the hotel is good. I've stayed several times and will stay again. Expect some quirkiness of the hotel generally - rooms have been updated but not completely so you may notice older faucets or furniture in some rooms. Staff members are always friendly and accomodating. August 12, 2014
Rated 5.0 out of 5.0 by Good Hotel Everything was as expected, I will stay here again. August 10, 2014
Rated 5.0 out of 5.0 by Great Staff - Comfortable Room Great Staff - Comfortable Room. The property was nice and up to date. The staff were attentive from check in to check out. August 10, 2014
Rated 5.0 out of 5.0 by Overnight Stopover The front counter staff were great. They were very busy but still friendly and very efficient. The hotel appeared clean and the fridge, microwave, and coffee maker are always a great plus. The staff worked hard to find us a non-smoking room as requested and offered to let us visit a refreshened smoking room to see if we could smell any signs of smoke. They wound up finind a non-smoking room so I can't speak to the cleanlieness of the smoking rooms. The on site restaurant and bar was important since we didn't want to travel anywhere after we checked in. The fact that there were local people in the restaurant was nice and says something about a hotel restaurant/bar. The bar could use a little more ambiance instead of being so sterile. The lobby seemed a little sterile as well but was still clean. The whole hotel was very hotel feeling, not necesarily inviting but clean. August 6, 2014
Rated 4.0 out of 5.0 by Clean, comfortable rooms with great service Staying at the Roanoke-Tanglewood Holiday Inn was a great value. It is close to great shopping and not too far away from Downtown Roanoke. Clean rooms and cleaner than expected public areas we nice. August 5, 2014
Rated 5.0 out of 5.0 by Great service Front desk staff was great. Kim went out of her way to make our stay enjoyable and was very friendly and easy to work with. August 4, 2014
Rated 5.0 out of 5.0 by Clean, Modern Facility Loved this property and thoroughly enjoyed my stay which came as a pleasant and welcomed surprise. August 4, 2014
Rated 1.0 out of 5.0 by Worst experience I had so far I booked a room for one night at Holiday Inn Tanglewood Roanoke VA and at first they gave me room with set of keys, and the keys didn't work , then I returned to front desk and took one more set of keys and went back to room to open the door, it didn't work again , went back to front desk and it didn't work again. Then I was so frustrated, tired and finally she gave me a different room but even that room keys weren't working. Then some security guy came and opened the door. This motel is really bad in front desk service and would never stay here. August 4, 2014
Rated 4.0 out of 5.0 by A short stay in Roanoke Stayed here for 2 nights while on the road with our show dog. Sometimes difficult to find a clean well-run hotel that also takes animals. I am very fussy about hotels and have turned many down. This Holiday Inn was very clean, with a very nice room for us and our show dog. We even had a small refrigerator and microwave of which we made great use. I would stay here again, for sure. August 2, 2014
Rated 5.0 out of 5.0 by Bar Exam Stay Spacious room, comfortable pillows and bed, and especially the Jacuzzi made for a relaxing stay. August 2, 2014
Rated 4.0 out of 5.0 by great staff,location,facility Great staff, location ,facility. Needs a business center for business travelers. Wanted to charge for breakfast, most places I stay include breakfast. I would stay there again. July 26, 2014
Rated 2.0 out of 5.0 by WHIRLPOOL WAS AMAZING - ATMOSPHERE WAS NOT! I have to say I was rather disappointed in this Holiday Inn. The room and whirlpool tub was fantastic! However, the noise from the hall was a little nerve racking. We not only heard dogs barking and people arguing we also heard seemingly drunk individuals yelling in the hall at night. Regardless of the room it is about your overall experience. I rated this based on a sleepless night! July 25, 2014
Rated 5.0 out of 5.0 by HI Tanglewood Roanoke An excellent place to stay for visiting, celebrations or passing through the area. We are very pleased with the service here. The administration and staff were very cordial and professional. July 25, 2014
Rated 5.0 out of 5.0 by Perfect Stay Staff is great to work with. I Will stay here again. July 24, 2014
Rated 1.0 out of 5.0 by Room was not clean We stayed for 2 nights. Upon arrival the floor was not vacuumed. We tried using the refrigerator & microwave but the inside of both were not clean. Looked like someone used it prior and no one ever cleaned it. We thought the cleaning staff would see that the floor was not clean the 2nd day when they cleaned. However, they did not. The only thing that was done was that the beds were made and towels were exchanged. The hotel was updated but not renovated. Ice machine on our floor did not work. Entertainment center had dust on it. Mirrors were not clean (bathroom mirror had water spots on it and other mirror had something sprayed on it that prevent you from being able to see). We travelled with a child and would not allow him to go bare foot. We normally do not write reviews but we decided since all the concerns above can be remedied quickly. Hotel staff were friendly. Every time we passed the front desk we were acknowledged and greeted. July 21, 2014
Rated 5.0 out of 5.0 by Great location, clean, comfortable, and a friendly staff. Clean, quite and comfortable surroundings. Very knowledgeable and friendly staff. July 18, 2014
Rated 4.0 out of 5.0 by Courteous staff Very courteous staff, room was clean.Would stay there again. July 16, 2014
Rated 5.0 out of 5.0 by All Great Great Place. We highly recommend service and hotel. July 15, 2014
Rated 4.0 out of 5.0 by Business and Pleasure The 2 problems we had were: I booked a king room on the top floor. They had no kings when we arrived that afternoon. She gave me free breakfast at the restaurant. The restaurant wasn't that great. It was a typical continental breakfast you could get free at other hotels, so I would say the free breakfast to solve the original problem wasn't really an over the top gesture. But, if you choose to eat outside of the hotel... This was a GREAT hotel! We had NO problems after the next morning! July 10, 2014
Rated 3.0 out of 5.0 by stay other than them missing my wake up call things went as expected, when a problem occurred like dead batteries in the remote they were prompt to fix it and they were very nice at the front desk. July 8, 2014
Rated 5.0 out of 5.0 by Another great stay Great stay overall, I've stayed here several times always a pleasure. July 8, 2014
Rated 3.0 out of 5.0 by Not my favorite We were on a four day trip with a car club. We had registered far in advance but when we arrived around 6pm they had no rooms ready for us. They tried to get us to stay in a smoking room. The other three nights on our trip we stayed in hotels that were nicer rooms and free breakfast. I doubt I will rush to a Holiday Inn again. July 3, 2014
Rated 5.0 out of 5.0 by Relaxing All staff were extremely helpful throughout my stay. Front desk staff were knowledgeable about the local area and made extra effort to assist. June 25, 2014
Rated 5.0 out of 5.0 by Great property and everything I needed Everything was 1st class from check in to check out. Staff was professional and super friendly. Made my stay feel as though I was guest at someone's home. Didn't eat at Restaurant but did have some adult beverages and atmosphere was pleasant. Room was neat, clean, and comfy...nothing else to add but next time I am back on business I will surely stay here again! June 22, 2014
Rated 5.0 out of 5.0 by Wedding stay Great accomodating desk and food/lounge staff Nice pool area. Quiet location Thanks to : Kim. Jana. Tammy. Matthew June 19, 2014
Rated 5.0 out of 5.0 by Great Service Very Good Customer Service, Good Food and good Stay June 18, 2014
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