Rated 4.0 out of 5 by 316
Rated 5.0 out of 5.0 by ipskenn Staff excellent, facilities really good, food excellent,
Large party of us stayed for a long weekend. Staff at hotel very friendly helpful and courteous. Food and restaurant staff at breakfast and dinner very high standard. Standard of cleanliness high. Only downside to our stay was the bar prices and unavailability of drinks - no bottle mixers only siphon which was very week and unpalatable and spirits were not brand names eg no Smirnoff vodka
May 4, 2015
Rated 3.0 out of 5.0 by wesben Man kann mit leben aber...
Alles in Allem kann man in dem Hotel durchaus mit ruhigem Gewissen übernachten aber insgesamt ist eine Renovierung notwendig. Der Wohn- und auch der Wellnessbereich ist etwas "abgewohnt" und machen dadurch einen unschönen Eindruck. Das PreisLeistunsverhältnis wird dadurch etwas getrübt.
Das Frühstück ist english... die internationalen Zutaten (z.B.: Brot, Aufschnitt) kommen etwas kurz.
April 30, 2015
Rated 4.0 out of 5.0 by Huytonboyusa Good value for a short stay
Full service hotel in good location for motorway access. Staff friendly and helpful. Common areas, bar and restaurant OK and food options not bad. Some of the rooms looking a little tired and overdue a refurb though.
April 29, 2015
Rated 5.0 out of 5.0 by jatinder37 An Excellent Stay As Per Normal
Having stayed at the Holiday Inn Runcorn for over 2 years know and I can honestly say it has always been a pleasant experience of the highest quality. The staff are very friendly and are always willing to go the extra mile. Little things like storing a small rucksack that contains an Iron and some toiletries over the weekend for me. Also the bathrooms have been done up which look extremely modern.
If there was one criticism I would say the room service charge of £4 is tad steep and it would be nice for regular customers like myself if they could either reduce or wave this charge, since I live on a set allowance and therefore this prevents me from ordering different types of food from the menu.
However this is the only criticism and apart from that the experience is always topclass
April 28, 2015
Rated 4.0 out of 5.0 by Gav9919 Great Service from front desk
My stay was for business and I needed a hire car to be dropped off somewhere. The front desk were great when I called in advance to see if they would accept the hire car and check it over.
Only improvements would be iron and ironing board in the room - although one is provided if requested.
Wifi connectivity in the room was very poor.
April 28, 2015
Rated 5.0 out of 5.0 by Claire1705 Amazing Staff
Upon arrival at hotel I was advised that I did not have a booking! However the staff could not do enough for me to rectify this. Caroline was amazing the hotel was great and my family and I had an amazing time. Thank you Runcorn for all your help. Thank you IHG for the special treatment. See you again in Singapore soon. Love Claire x
April 24, 2015