Rated 4.0 out of 5.0 by Todd7490 Would stay again.
Clean room with fridge, microwave and coffee maker. Easy walk to Space Needle. Food at the Emerald Grill was very good.. Front desk service was great. Parking was only $10 which is good for Seattle. Holiday Inn express right next door has a pool , so I would check the price on that one next time.
March 23, 2013
Rated 5.0 out of 5.0 by Alaina04 Great Experience
The staff at the Holiday Inn was awesome. Mr. Garcia went out of his way to make sure everything was perfect for us. The room was a good size and very clean. It was nice that there was a fridge to keep food in if you had left overs from dinner (like we did).
March 12, 2013
Rated 5.0 out of 5.0 by diana1982 Perfect Staff Service!
Enjoyed our stay! close to all the sights we went to see! Thanks again . Our family would stay again!!
March 11, 2013
Rated 4.0 out of 5.0 by mfmoorede Perfect Location
My friend and I recently participated in the15/5k Hot Chocolate Run in Seattle. This hotel location could not have been more convenient. The room was clean and comfortable. The only issue I had (and the reason for the 4 stars) was that I had transferred my reservation from another Holiday Inn location in Seattle. I found out that this location did not offer the military discount the other offered and not only did I have to pay more but it was non refundable which was charged on the spot. There was a little confusion when checking out It appeared that there was a charge for one room but a debit for the other. Just to make sure I went up to the front desk to get it cleared up. The clerk was very friendly and helpful in trying to explain it and get it straightened out. When I later checked my account it appeared there were three different charges that didn't match up to what I had on the invoice. I later spoke with the manager Brandi and she assured me that they were just deposits that were put on the rooms and would disappear off of my account within a few days. She even offered to call my bank and have them removed sooner if needed. In the end all the charges were removed as she had explained. It was just a little confusing to me why they had showed up in the first place since the room was pre-paid. From what I understood it had something to do with booking two rooms and the system dividing the charges between the two. Overall though, it was a nice stay and I would recommend this hotel if you have a venue near the Space Needle or want to tour that area. There is also a really good restaurant right next door. We had great food and service there.
March 8, 2013
Rated 3.0 out of 5.0 by fxcg Staff friendly and helpful
The staff was friendly in helping us with check-in and directions to a local resturant. However the bathroom floor has black stains which I do not prefer. It looks and feel dirty.
February 20, 2013
Rated 5.0 out of 5.0 by Gifford Great Value in SEA
This property is clean, quiet and comfortable. It has be upgraded and does not have a 'legacy feel' that many downtown mid-range hotels have. Was met with a gift as our company had just renewed its corporate rates. Enjoyed a very comfortable bed, quiet room, morning newspaper and used the mini-gym twice. The affiliated restaurant offered up some food choices even though the kitchen had closed to accomodate my 10:30pm dinner. Staff were all friendly and eager to accomodate.
February 7, 2013
Rated 5.0 out of 5.0 by CMK007 Great location
Enjoyed this Holiday Inn and was pleasantly surprised by the quality of the Emerald Grill. I recommend this place!
February 3, 2013
Rated 5.0 out of 5.0 by AnnieJoey Great place to stay in the heart of Seattle
We had a great stay at the Holiday Inn. It had everything we needed and was close to many of Seattle's best attraction
January 3, 2013
Rated 5.0 out of 5.0 by Luckycat Big Surprise
We chose this Holiday Inn because of reasonable price and easy access to Seattle Pacific Center/Space Needle. But it ended up being much better than expected.
It was surprisingly upscale and the little restaurant on the property was VERY good and reasonably priced. I would stay here again.
January 2, 2013
Rated 4.0 out of 5.0 by Seattlebound Perfect Location in Seattle
I went to this location on business and found the hotel to be in a great location for downtown Seattle. Everything was within walking distance and the staff I encountered were very knowledgable and friendly. I will stay here again in the future.
December 31, 2012
Rated 4.0 out of 5.0 by Windsong Pleasant staff and secure parking
Our visit to Seattle was very pleasant. The hotel was within walking distance of the Pacific Science Centre and minutes from the I 5. The room was comfortable and breakfast was convenient, affordable and well prepared. All the staff were pleasant and helpful.
December 7, 2012
Rated 2.0 out of 5.0 by Alex744 Staff has issues
I stay with Holiday Inns 2 or 3 times a week. I have never been treated as bad as I was here. I reported a issue with the TV, the front desk staffer showed me a print out of a report that showed they had 100% connectivity. So! My TV didn't work!! Feedback in my rooms phone line. I was finally moved to another room.
Next morning I asked about a coupon for breakfast, front desk satffer looked at me like I was crazy. When I asked about the free breakfast I was told I should of stayed at the Holiday Inn Express next door.
Im a Paltinum member of priority club, I love Holiday Inn, however, just based on the staff of this property I will not stay there, and will not reccomend it.
December 5, 2012
Rated 5.0 out of 5.0 by Dfbjr great room and enjoied the cookies
Yes I would recommend this hotel to any one thats want a great place.
November 24, 2012
Rated 5.0 out of 5.0 by ColKum Simply the best!
I try and stay at Holiday Inn whenever I can - both on work and personal travel. They have the best beds and I find it easy to sleep no matter where I am. The rooms and clean and friendly. Most of the staff are friendly and have a good customer service attitude that is quite genuine.
On our stay here, we would like to single out Thomas at the front desk. He is a great guy! Always smiling and ever willing to help.
If only every Holiday Inn had a Thomas!
This property is situated just outside the CBD and is so easy to get around anywhere.
November 18, 2012
Rated 4.0 out of 5.0 by tailes2 Platinum member doesn't really count here
Checked in for 2 nights, it was close to the King Tut exhibition. The hotel has been completely updated now, last time I was here it was a bit of a mess. Actually had to call the hotel because I could not book online for 2 nights with only one night VIP King Tut deal, three calls later it was done. At check-in the clerk said ‘I recognize you as a Platinum member’ well, that was the last I heard of it, no upgrade, no goodies, nothing.
The hotel location is good, close to Space needle and walking distance to down town and Pike Place (which is kind of junky now) no view at all. The Emerald Grill restaurant was not bad, but not someplace you would go out of your way to find.
November 16, 2012
Rated 3.0 out of 5.0 by RMZM Check statement
If you book on line double check your statement. I was overcharged and no one could take care of the problem before we had to leave. It was eventually taken care of, but was disconcerting when no one could handle the problem before our departure.
Soda machines on every floor were out of order or sold out.
Room was comfortable for our needs.
November 7, 2012
Rated 5.0 out of 5.0 by Rize74 Nice area and big room
Hotel was right near the big Seattle attractions; Space Needle, Pike's Market, etc. Room was almost like a small apartment...cozy too. Definitely recommended.
November 7, 2012
Rated 4.0 out of 5.0 by acemoe Very friendly staff
I am spending quite a few nights at this hotel, and am happy with the service. However, I feel that the room is not as clean as it could be. Maybe it's because the carpet seems to be older, but it feels like it is never clean.
Otherwise, my stays here have been good and the staff has been very helpful.
November 7, 2012
Rated 5.0 out of 5.0 by LCCS Everything you need in a basic hotel stay
The hotel staff was helpful and courteous. They gave us complimentary water when the pop machine was out. Rooms were clean and had the basic amenities needed. Restaurants, shopping grocery and drug stores all within a 10 minute walk.
November 6, 2012
Rated 4.0 out of 5.0 by HappyTraveller One day visit
This hotel was good value for the money. The room was clean and reasonably spacious. The staff were helpful.
When we stepped off the elevator there were two vending machines out in the open with haphazard carpet remnants under them (for shims?). It was not the best first impression before seeing our room.
The location while in the downtown area, is just outside what I would consider a walkable location. That being said by car the location is very close to all the amenities.
November 3, 2012
Rated 4.0 out of 5.0 by kmcmayhem Family Friendly
We were staying here with our 3 year old so we booked a family room. The bunk beds, her own t.v. and kiddie table were a huge hit and a major distraction from mommy and daddy! My only comment would be that we booked a family room because it had a second room for our daughter, that way we wouldn't have to go to bed with her at 8:30 p.m., but they removed the door separating the two rooms!?
However, the location was perfect, walking distance to everything. The staff were very polite, helpful, and efficient. We ordered a big room service breakfast , and because staff thought it took to long to arrive the comp'd the entire meal!
We would definately stay here again.
October 29, 2012
Rated 4.0 out of 5.0 by tun2000 seattle weekend
nice and convienant to downtown and other attractions, restaurant downstairs is very good , rooms were clean and bright
October 22, 2012
Rated 5.0 out of 5.0 by cdsaw87 clean
Stayed one night only . A nice place to stay although it may have been less expensive to stay next door at the Holiday Inn Express. Overall was a good experience. Clean rooms, helpful staff. Only negative was the prices of drinks in their restaurant.
October 21, 2012
Rated 4.0 out of 5.0 by Bdaytraveller Good hotel, average restauarant
Breakfast speed of service was awful. 10 min to order drinks, 10 min to order breakfast. Waited a long time to get check. 3 servers for 12 tables. Ridiculous.
October 21, 2012
Rated 4.0 out of 5.0 by Ghadah Nice hotel
The hotel was nice to stay in.. it is in the down town of Seattle comparing the rates with other hotels, very close to the space needle, i was happy to do the reservation eithout the breakfast because the cafes close to the hotel their food more teasty than what they have.. the room service is good, but we used to call them twice a day to provide us with shampoo and body lotion. Also they don't have slippers so keep in your mind to bring one :)
October 17, 2012
Rated 5.0 out of 5.0 by Rog70 A good weekend
We wanted to be in downtown Seattle for a concert and shopping, and this Holiday Inn's location and reasonable price were just right. The newly-updated room we had was both lovely and comfortable, and we had an enjoyable meal at the on-site restaurant, and then came back for an after-concert snack and drink.
October 12, 2012
Rated 5.0 out of 5.0 by Carol21 Great front desk staff
We checked in on a Friday night and asked about recommendations for dinner. Both front desk staff were enthusiastic in pulling out a map and giving recommendations. Had a great evening!
October 12, 2012
Rated 5.0 out of 5.0 by ttufoo seattle visit
awesome stay, experience, comfort! A+ staff. close prox to tons of things. walking distance to many more. our check in was a textbook way of checking guests in. quick, friendly, easy, fun, etc. A+ beginning to end.
October 11, 2012
Rated 5.0 out of 5.0 by ttufoo seattle visit
A++ everything! great staff. mega accomodating. nice location. good garage. (it can fill up quick, though) easy walk to needle. a good choice!
October 10, 2012