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Rated 4.2 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Brilliant hotel We stayed here for two nights and wished we could have stayed longer. The pancake maker was the icing on the cake. It's a beautiful building. I'm annoyed that I didn't make use of the spa. The restaurant opened a bit too late in the evening (6.30) as we have a 3 year old and so we had to go elsewhere but that's the only negative. There are lots of places to eat nearby so it's hardly a negative really. July 19, 2014
Rated 5.0 out of 5.0 by Great Lovely hotel. Would recommend this to anyone. Great staff and excellent facilities. July 16, 2014
Rated 4.0 out of 5.0 by Typical Holiday Inn The Maidstone - Sevenoaks hotel is a typical Holiday Inn. The room was comfortable giving a good night sleep although there is a small amount of road noise with the window open. The breakfast / dinner / bar area is functional and satisfactory for the odd night. July 15, 2014
Rated 4.0 out of 5.0 by clean hotel, friendly staff would use again, comfortable bed, clean room, friendly staff. July 14, 2014
Rated 5.0 out of 5.0 by Room was tiday and clean. Staff is helpful and sincere. Our family was welcomed by the hotel staff upon arrival. The room was spacious, clean and comfortable. Beds were cozy. The food was fine. we will recommend this hotel to our friends and will sure come again next time. July 12, 2014
Rated 3.0 out of 5.0 by Weekend stay Disappointed that a hotel chain that advertises Starbucks coffee was out of stock and had to go out for coffee. Desk staff unable to find Taxi service at 1.30 am to transport relatives approx 3 miles after night out. Courtyard area not very clean and tidy July 10, 2014
Rated 4.0 out of 5.0 by In transit stay Sevenoaks Finding the hotel was the main problem. Approaching from South. had to ask a service station. Not in my satnav. Roomy car park, pleasant reception area . room dated decor and shabby couch. Bathroom also dated but worked. Breakfast was pricey so ate at Befeater 500 yds up road. July 9, 2014
Rated 4.0 out of 5.0 by Comfortable and quiet room, friendly staff We stayed here for two nights. On arrival we were made to feel very welcome by the duty receptionist. The room was some way and due to shape of hotel a bit of a walk with some steps involved even on the ground floor. This is due to hotel being built into a slope. Although very near the motorway it is very quiet. Room spacious and comfortable. Bathroom bit dated but clean. Had two good nights sleep as shutters make room dark when closed. Breakfast was good/average. Dinner was good with reasonable selection of food and wine. Service was quick but not rushed. On the morning following our first night we would have liked a coffee but told run out of coffee beans. There seemed to be break down in communication between bar staff and reception/management who were unaware . They were rectifying but too late for us! July 9, 2014
Rated 2.0 out of 5.0 by final bill fortunatley i did not leave my card open when checking in, when I came to check out some kind (!) person had charged to my room £38 worth of drinks from the bar after 1.15am, i was tucked up in bed. Strangely enough the reception staff and the bar staff had no record or receipt for these drinks - strange don't you think. July 7, 2014
Rated 5.0 out of 5.0 by Wonderful service at Holiday Inn - Sevenoaks I am never ceased to be amazed at the absolutely wonderful service I constantly receive during my frequent visits to the Holiday Inn. Always makes for such an enjoyable stay. July 7, 2014
Rated 5.0 out of 5.0 by Holiday Inn, Sevenoaks A very friendly hotel, staff very good, good leisure facilities, drinks July 7, 2014
Rated 3.0 out of 5.0 by Breakfast stayed two nights. first mornings breakfast was not great. at 9am we did not expect a shortage of choice, we inquired and were told some things had run out. we have never had this at other holiday inns we have stayed at. however the second morning things were as we expected (back to normal). also shocked to learn wi fi was not free. we stayed a week too early as it is free now. July 5, 2014
Rated 5.0 out of 5.0 by relaxing We had three nights at the hotel and it was peaceful even though there were two coach groups in , a wedding reception and 100th birthday party July 4, 2014
Rated 5.0 out of 5.0 by Great value stay for dinner, bed and breakfast My husband, two children and I stayed here for 3 nights on a dinner, bed and breakfast package. The food was fantastic, service great and room more than comfortable. The kids loved swimming in the hotel pool before dinner. Staff very attentive. Only minor gripe - free wifi please!! June 30, 2014
Rated 5.0 out of 5.0 by Highly Recommended Location is Beautiful, comfortable bed and lovely buffet style breakfast. Overall service was excellent June 25, 2014
Rated 2.0 out of 5.0 by Shabby and untidy appearance The hotel is in need of refurbishment and looked much the same as when we last visited 25 years ago! The lobby had some untidy advertising paper cubes which looked messy and out of place. The bar staff were inexperienced and did not know the difference between Martini Bianco and Rosso. There was no offer of a porter to take bags to the room despite the fact that my wife and I are obviously not in the spring of youth! The reception staff were only adequately attentive and not as welcoming as one would normally expect. The breakfast which was charged as an extra was poor as already stated. June 25, 2014
Rated 3.0 out of 5.0 by Very freindly and helpfull bar staff Very freindly and helpfull bar staff, helped me when it was almost closing time. Ladies at reception could learn something from them. All in all nice and cosy although rooms need an upgrade - very low showers. June 20, 2014
Rated 5.0 out of 5.0 by Good but beware there is no lift. The room was very good value for the price we paid and the only reason it has received an overall four rather than five is that although we were on the 'ground floor', because of the design of the hotel there were two flights of stairs to negotiate. Whilst we were able to manage them with our luggage, some people may have struggled. This is just something to be aware of, rather than a criticism. June 17, 2014
Rated 3.0 out of 5.0 by What no WiFi? The lack of WiFi stood out in this highly average experience of a once vibrant hotel now basking in a stagnant approach to its operation. Needs some transformation to bring it up to date. June 14, 2014
Rated 5.0 out of 5.0 by Ideal base for several of the main attractions in Kent. Made use of reduced online prices to book one the spacious Executive rooms. Spacious reception area. Attentive and pleasant Reception staff. Made use of the leisure facilities such as the pool. The hotel worked well as a base to visit Rochester/Chatham, Dover Castle and Canterbury. Hard to fault overall, though breakfast prices seem to be at the higher end of the spectrum which is a consideration. June 13, 2014
Rated 5.0 out of 5.0 by Country club experience We stayed as part of a group of 33 and at one time or another, most commented on the quality of the hotel and likened the experience of staying there as that of a private members country club. June 12, 2014
Rated 5.0 out of 5.0 by One night stay We stayed at this hotel for a one night stop! The hotel June 12, 2014
Rated 4.0 out of 5.0 by Recent stay Good place to stay, Good location. pleasant surroundings, friendly staff and comfortable rooms. June 11, 2014
Rated 4.0 out of 5.0 by access No lifts only stairs so be aware of this otherwise we had a pleasant stay at the hotel June 11, 2014
Rated 2.0 out of 5.0 by Great staff, shame about the food The hotel has very helpful and friendly staff, is well presented but the restaurant failed to live up to standard. On first night the two fish dishes were unavailable but replaced by another, which was good. On second night there was no fish and in total four out of the six main dishes were withdrawn with no options replacing them. Not the standard expected of such a hotel. On Monday morning distinct lack of fresh fruit and selection of bread. June 5, 2014
Rated 5.0 out of 5.0 Excellent and comfortable stay at this Holiday Inn From checking in with friendly and efficient reception staff to the morning we left was very enjoyable. Rooms were very comfortable. If there was something missing in the room I would say that it could have benefitted to having some drinking water in the room. The breakfast with all its choices was excellent. The whole ambience of the hotel was very bright and comfortable. I'd recommend this hotel to anyone wishing to stay in the area. June 4, 2014
Rated 4.0 out of 5.0 by Old building with long walks to room. no lift Access to 1st floor by stairs only and some of the rooms are along walk. not good when you have two or three bags June 1, 2014
Rated 2.0 out of 5.0 by Variable Standard We have stayed at this hotel three times. The second time was a good experience however the other two were marred by the hotel being taken over by group bookings, one a wedding the other a large group of people from a motoring club. On the most recent occasion we waited 10 minutes for the receptionist to finally turn up with a mug of tea/coffee in her hand - all other staff being completely occupied looking after a wedding party. The room was clean and comfortable and the wait at reception was soon forgotten. However having risen early to get breakfast at six thirty, as we had been told the start time would be, we had to wait until seven o'clock for service to commence. Being first through the door we could have been forgiven for expecting hot freshly cooked food, this saddly was far from the case. The breakfast range was first class but, having between us taken some of every choice, we found that all of the food was cold - not tepid - cold. This then made the need to make our own tea from tea bags and a flask of hot water quite irritating. We will think long and hard before returning to this hotel but for those who do not want service or breakfast it is a good clean hotel close to the M26. May 30, 2014
Rated 5.0 out of 5.0 by Nice hotel We chose this hotel because of its location and leisure facilities. The hotel itself is easy to find but with a comfortable countryside feel about it. The staff were very friendly and accommodating. The room was clean, if a little tired. The bed was a bit soft for my liking but ok, the sound insulation in the room could have been better - the guests in the room next to us were part of a wedding party and we were treated to a rendition of Bob the Builder and loud conversation between 3 and 4am. The food in the restaurant was very good and the service excellent, however because of the wedding party we had to eat dinner in a corner of the lobby. Breakfast was served in the restaurant and was very good. Definitely would stay here again and would recommend this hotel to others. May 29, 2014
Rated 3.0 out of 5.0 by Clean Hotel with friendly staff. No lifts in hotel so if you have difficulty with stairs request a ground floor room. When we stayed there was a wedding reception taking place in the evening and it was impossible to get a drink at the bar. Luckily we were off to a party at another venue. May 16, 2014
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