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Rated 3.5 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by Nice garden Hotel Nice dignified Hotel. The lobby overhead lighting needs a feature lighting fixture. The multi shades do not create an ambiance. The lobby is a little spartan and needs some luxury. Invading guests should not cause a major back up in rate of service in the dining room. It is our third time staying and we will be happy to visit again. My wife says she loves the Hotel but not the Hullaballou. August 28, 2014
Rated 5.0 out of 5.0 by Friendly staff and excellent staff Reception staff were excellent, even though we arrived a bit early than the check in time the room was ready , explained everything very professional and friendly. We were in Room 257, it was comfortable, and clean. Restaurant staff were very helpful, and was one Trainee staff who was very professional as well. Nice and quiet . August 23, 2014
Rated 3.0 out of 5.0 by great bed and attractive sports enter Stayed before at Shepperton.Car is a necessity but restaurants shops and a giant Tesco are 10 minutes away.Room a little small for 2 adults and an 9 year old but we managed.Plenty of car parking space and very convenient for Thorpe park,Chessington,Legoland etc. Breakfast is good but at £15 if you dont pay in advance too expensive,Tesco will do it for £4 a head. Sports center good for exercise and swimming and bar service attractive.Staff could be a bit more welcoming. August 17, 2014
Rated 4.0 out of 5.0 by Good location One of the better "older H.I.'s. Very impressed with the meal deal in the restaurant - 2 course for 2 with 2 glasses of wine for £29.99 Fully expected poor portions and quality but very pleasantly surprised. Recognised as a Platinum member, no upgrade available but extra ints offered and they left me the usual Platinum goodies in my room, nice touch. August 16, 2014
Rated 2.0 out of 5.0 by HI - London Shepperton Overall feeling of hotel from outside and in - is that the hotel is getting a little 'tired' and could do with a good refresh August 14, 2014
Rated 2.0 out of 5.0 Comfortable bed It was nice to have the choice of the quality of the pillows. I needed to have an extra blanket - it would have been nice to have this left in the room and not to have to ask for it. It appeared promptly, but was merely a second duvet. August 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Welcoming, friendly and helpful staff.. Wide variety of breakfast choices.. Amenities like swimming pool, sauna and steam room are all free to use. August 10, 2014
Rated 4.0 out of 5.0 by Thorpe park stay WE enjoyed the hotel, The staff were excellent, rooms tidy and clean. Food very good, would stay again. August 9, 2014
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