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Rated 3.7 out of 5 by 445 reviewers.
Rated 4.0 out of 5.0 by Hotel Experience Arrived late evening and was made very comfortable very quick. Staff at leisure facilities were very accommodating as were all staff throughout the stay. Hotel has a good ambiance and surrounding area is very pleasant. Room are clean and well facilitated with good WIFI. Overall a very pleasant and refreshing stay. May 13, 2016
Rated 5.0 out of 5.0 by Great Hotel, near Heathrow Great Hotel, near Heathrow airport without the hassle of it being an airport hotel, Set in a large green grounds with free spacious car park and lovely clean rooms ideal to relax. May 10, 2016
Rated 3.0 out of 5.0 by Not as good as previous stays Room was only partly serviced / cleaned , tissue holder not replenished from previous guest . On second day cleaning materials were left in the room ! First nights meal and service was fine , second night service was poor , starters arrived separately and my main course was of a poor standard , when brought to staffs' attention , there was no feedback from kitchen and no attempt at an explanation or apology. May 7, 2016
Rated 5.0 out of 5.0 by Comfortable with good service The hotel offers excellent value for the price. Our room was clean comfortable with enough space for the luggage. The staff was friendly and helpful and the quality of breakfast and dinner was good. May 4, 2016
Rated 5.0 out of 5.0 by happy would use holiday inn again at home and abroad when ever i travel and can be quite allot May 3, 2016
Rated 5.0 out of 5.0 by Always reliable, great team Always a reliable hotel experience, good management and service team, a busy hotel but they get it right. Good value for money given its location May 3, 2016
Rated 4.0 out of 5.0 by London marathon package I booked this hotel, as I was running the London marathon, and needed somewhere to stay in London. Not only was the stay very comfortable, an early breakfast was provided on race day, to enable us to catch the coach to the start area that left the hotel at 06:30. This meant I arrived at the start in Greenwich, relaxed, and stress free. I would recommend anybody running the London marathon to make use of this package deal. April 28, 2016
Rated 3.0 out of 5.0 by Needs improvement I stayed here for business. Compared with other Holiday Inn hotels, this one had rather faded rooms and facilities. Service was friendly but a little muddled and slow. No recognition of my status as a Gold Elite member (not to seem precious, but what is the point of loyalty if it is not acknowledged or appreciated). Food quality was good, but again service quirks (late room service breakfast needing chasing up for example). Overall as this is the main IHG property in the area, if I had to return for work reasons, I would consider this one, but it certainly could do with some work from management. April 25, 2016
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