Rated 3.8 out of 5 by 104
Rated 1.0 out of 5.0 by grandmaln extremely unsatisfactory
I reserved a balcony room on east end with southern exposure to be able to view the parade about 10 months ago. Upon check-in at 3:30 pm( which is only 30 minutes after earliest check-in availability) I was told only room available was west end or one with northern exposure (which had NO parade view). Since this was important to my grandchildren we did use the room which was a full block away from the parade's route , so although we were able to see it, we needed binoculars to actually SEE it! We tried to eat in the dining room & waited 1 hour & 18 minutes & still did not have ant food & the dining room was FAR from being busy> Grossly disappointing.
December 1, 2013
Rated 5.0 out of 5.0 by Pat0126 Excellent service.
Excellent service from the staff. They were able to answer every question and were more than gracious with all requests. The room was very clean and comfortable. I would recommend staying here to anyone!
November 25, 2013
Rated 1.0 out of 5.0 by pokerpete No sleep
This hotel is 2 blocks from a very busy rail road crossing. Train went by several times thru the night blowing there horns for long periods. 10 Bucks for a over nuked ham sandwich.
November 18, 2013
Rated 5.0 out of 5.0 by Mike77 Nicely updated and comfortable.
It had been a few years since our last stay, but the hotel has gone through a renovation and is nicely updated. The staff was helpful and efficient.
November 15, 2013
Rated 3.0 out of 5.0 by Auklucy staff service and Priority Club perks
When I checked in I had forgotten my Priority Club card so the clerk said they'd look it up and add the #. The next day I checked and it hadn't been done so I requested it AGAIN.
Was also disappointed as when I checked in, I wasn't advised of any 'perks' for being a Priority Club member. Before I checked out I asked why they didn't offer anything and was told that I should have been offered a bottle of water at check in.
Disappointed that there was not coffee bar for free coffee/tea plus cookies or some sort of 'treat -- you get that at most hotels and I certainly expected that of this hotel.
Last, the bathroom was VERY small -- no place to even lay my curling iron!
Very unimpressed with the entire experience -- will probably select another hotel for my next visit to Sioux Falls.
November 13, 2013
Rated 5.0 out of 5.0 by Lee22 Outstanding room
We stayed only one night. We wish we could have stayed longer. It is by far the nicest room we have ever stayed in!!!
Everyone was very helpful. Our waiter that night was so kind in helping us as my husband has a food allergy. We will be back!!!
November 4, 2013
Rated 5.0 out of 5.0 by GJOG Love location.
Everything is within walking distance. A great stay.
November 3, 2013
Rated 2.0 out of 5.0 by CPTESTERS Too Much Noise!!
Not only was there a constant noise (after turning off the HVAC unit) but the air quality in the rooms was horrible. It was far too dry and could not regulate the temperature what-so-ever.
The HVAC was so noisy you could not carry on a normal conversation and there was no way to regulate the temperature. Since it was mildly cold outside the heat was on, we tried to set the thermostat to 67 degrees as it was over 73 (felt like 80) but the temperature did not change a bit. The noise coming from the unit was horrendous so we turned it off totally. But that did not eliminate the noise as there was some other part of the HVAC system still running and the noise was coming through the vents. We were lucky to sleep 3 hours out of 9 hours in bed. And by morning we were freezing since we turned the unit off.
There is no way we will stay there again and may not use Holiday Inn again if we do not get a refund!!!!
October 30, 2013