Rated 3.0 out of 5.0 by Stedavie Generally good, but some issues
Overall it was a good experience, but the food feels as if it is overpriced for what it is. Also I can go to The Park Inn in Southend and get free WiFi, this service should be available at the Holiday Inn.
Gym Is a bit small and the bikes are not really very comfortable.
May 20, 2013
Rated 4.0 out of 5.0 by RPete poor bar spoilt nice stay
comfortable room, good value, helpful receptionists and dining staff, good value food (especially with the inclusive menu choice on the rate I got) but poor selection of expensive beer in the bar.
May 19, 2013
Rated 5.0 out of 5.0 by Laura31 Ticked all our boxes
Stayed here for a wedding at The Lawns and it was ideal. A bar to meet our friends in before the wedding, comfy modern rooms to stay in, friendly staff and plenty of parking - and only a short taxi ride to the wedding venue.
Only negative was that the breakfast wasn't well stocked at all so we had to wait ages for our food. Nothing that would prevent me staying at this hotel again though
May 17, 2013
Rated 4.0 out of 5.0 by nigel123 good hotel
stayed there for a wedding at the weekend. Very nice hotel, overall had a wicked weekend. Food for wedding could have been better, but the overall enjoyed ourselves.
May 17, 2013
Rated 4.0 out of 5.0 by Stephen28 Very Helpful Staff... A few improvement opportuities!
I have stayed at the Holiday Inn Southend a few times now and find it a nice hotel with very friendly and helpful staff.
There are a couple of frustrating areas though that could be easily improved:
Car Parking - every time you leave the car park you must have your ticket validated at reception. This means if you stay 4 days and enter/leave 3 times a day you end up with a dozen different waits at reception and a dozen different validated tickets!! Because the staff are so friendly and in-depth ("How was your journey today?") there are queues at reception at peak times and this wait for validation made me late for a meeting. When I tried to exit by pressing the help button at barrier I discovered the car park is operated by the local airport and the lady was extremely rude. Solution - Guests should be given a validated ticket to come and go as they please during their stay.
Lighting in Room - The lights, particularly in the bathroom, start off very very dim and slowly brighten up. However even at it's brightest the bathroom was very dark making it difficult to shave in the morning. I understand the need to find energy-efficient methods but you really should look for brighter bulbs!
I had room service one night and the food was excellent.
May 15, 2013
Rated 5.0 out of 5.0 by Tony44 Excellent service
No problems except for a leaking basin waste in the bathroom
which i managed to fix with a bit of DIY and some very noisy
guests returning late about 2.30 am.
A bit disappointed with the lack of airport activity as i wanted to
watch the planes, but of course this is not the hotel's fault.
May 14, 2013
Rated 5.0 out of 5.0 by Lindsey1 Continent!
We always stay here when we have an early flight form Southend Airport.
It's a short walk to the terminal, fairly priced and the food in the restaurant is always lovely.
Nice relaxing sleep to kick start our holidays.
May 13, 2013
Rated 5.0 out of 5.0 by Wallsy Great service
Lovely room over looking the runway, don't worry we could not hear the planes land or take off, staff friendly and very helpful, food excellent , would recommend to everybody.
May 11, 2013