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Rated 4.5 out of 5 by 411 reviewers.
Rated 4.0 out of 5.0 by A comfortable stay in a pleasant hotel I spent one night in this hotel and couldn't fault it. The room was very clean, comfortable, modern and well equipped. We ate dinner in the restaurant and found the food to be better than you might expect from a chain hotel. I also had breakfast, and there was a wide choice, all good quality. All the staff were fine too. May 26, 2015
Rated 4.0 out of 5.0 by Good comfortable hotel but the bar leaves a lot to be desired. Generally a great hotel to stay in. Staff are friendly and efficient and the rooms are comfortable. However, if you plan on using the bar make sure you have plenty of patience as the service is slow and poor. Every time I have been there the bar staff seem incompetent. Also, if you order wine with your meal chances are they only have one bottle of the better quality wines. May 26, 2015
Rated 5.0 out of 5.0 First Time Stay From the moment I entered the lobby I was struck by the warmth of the hotel staff. The check-in desk was extremely welcoming and efficient, nothing was too much trouble. Rooms were what you would expect from a Holiday Inn, clean, tidy with a comfortable bed. I would thoroughly recommend the bar/restaurant on the top floor, not just for the food but for the fantastic view over the airport. May 26, 2015
Rated 5.0 out of 5.0 by Great Service Can't recommend this hotel enough. The friendly, efficient staff make the stay!! nothing is too much trouble. the front desk staff and in particular Naz are superb. Customer service on a level very rarely found nowadays. May 22, 2015
Rated 4.0 out of 5.0 by Hotel Receptionist could not understand when I asked what part of the final was for accommodation and what was for extras!! May 21, 2015
Rated 5.0 out of 5.0 by Excellent service and rooms uptodate and clean We stayed at the Holiday Inn Southend for 3 nights, we where part of a large car group from 6 countries, our expectations re rooms, friendless of staff, ease of parking, where met at all times May 21, 2015
Rated 5.0 out of 5.0 by Everything was Perfect We stayed at the HI Southend for one night before our flight the next date. We recieved the best service we've had in a long time. Thanks, you started our short break, the best way possible. I'll be back....! May 21, 2015
Rated 5.0 out of 5.0 by good weekend had by all We stayed at the hotel as part of a group of over 100 friends who were taking part in an international weekend with our MGs. People came from all over Europe and we were very happy with the facilities offered by the hotel for the weekend. I did not hear a word of complaint about the hotel all weekend….which is unusual at these type of event, there is normally somebody who will have a bit of a grumble!! May 20, 2015
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