Rated 3.6 out of 5 by 138
Rated 5.0 out of 5.0 by Theprof8 Great location for Rose-Hulman Parents
I enjoyed the location and friendliness of the staff as we sent our son off to college at Rose-Hulman. The location was close to stores and shopping which was great for getting last minute items our son needed for school. Looking forward to a return visit for homecoming weekend!
September 2, 2014
Rated 4.0 out of 5.0 by FoxRocks14 Room temperature
My only complaint is that even though the air temperature in the room was fine, the humidity was a little high for an air conditioned room.
September 2, 2014
Rated 5.0 out of 5.0 by Carlos, de Cleveland Excelente desayuno. Demaciada comida sobra...
Si, Nos dio lastima ver la cantidad de comida que sobro.
en el desayuno.
Pero todo estaba muy rico.
September 1, 2014
Rated 5.0 out of 5.0 by moose81 wonderful location the rooms were very nice and comfortable for us
we enjoyed our stay very much and would recommend this location to others. We have stay here several times and never been disappointed.
August 30, 2014
Rated 5.0 out of 5.0 by James1948 Trip to Terra Haute
The hotel me our needs in every way. A full service hotel, with a great evening meal. The room - housekeeping was excellent. The location and amenities of the hotel allowed us to stay centrally located
August 27, 2014
Rated 5.0 out of 5.0 by maria_s pleasantly surprised
previously lived in Terre Haute so I know that this hotel has been around for a long time. I needed a quick overnight stay and this hotel was convenient to where I was going to be for the weekend. I was expecting "just a room" and nothing more. I was happy to see that the hotel was, although a little older, very well maintained and clean. the front desk was friendly and courteous. The complimentary breakfast was plentiful, hot, and very satisfactory. My room was clean. The bed was very comfortable and I loved the pillows. The bathroom was clean, the shower head had great pressure and the tub drained well. Overall, it was a pleasant stay and exceeded my expectations.
August 26, 2014
Rated 5.0 out of 5.0 by turtle6403 Nice stay and nice staff
The stay was nice. All I'm looking for when I travel is a clean, quiet, dark room, great wireless internet service, decent TV, nice coffee pot, and a good workout room with weights and treadmills.
August 26, 2014
Rated 2.0 out of 5.0 by miomudbogger Disappointed
This is my second review : In April we stayed at this hotel, we loved it! We took pictures of each other, in the lobby, swam, and made a pact that when we made our next trip this was our favorite place to stay. We even drove an extra 2 hours just to reach this hotel in particular. Reservations were made in advance, with a day between. So we stayed one night, checked out, stayed elsewhere, (also Holiday Inn) and returned to Terre Haute for our third night on this particular trip. (Our second night in Terre Haute).
We had no issue with the cost of the hotel, because it was fabulous the first time around. We called the 800 number because online there were two Holiday Inns in Terre Haute, and we weren't sure if this one was the one we were looking for. We were assured it was.
We were excited, 4 ladies, family, ranging in age from 31 to 79. Our first issue was the room smelled musty, so we thought with the humidity, it is possible. We pulled the sheets back, and the beds were not crisp as we found in April. We again assumed humidity. We ate in the Apple Club, and truly enjoyed our meal.
Went back to the room, and decided to go to the pool to swim for awhile, pool was clean, hot tub was clean, and both very busy, with high school age kids, who were very respectful.
We are now tired, and retire to the room, all night long we struggled with a bathroom door with a loose, and previously repaired upper hinge, we had to lift the door to open it, and to close it. We told the front desk, and they said we could move or they could comp part of the room cost, or give us points. We accepted the comp. The day manager said give us a chance to make this right, to which we replied we'll be back in a day and a half, and we LOVE THIS PLACE! No Problem
Next Morning we leave for our next Holiday inn and check in. All of the same routine, but room was very nice, pool was clean, food was good, no issues.
We check out and head back to Terre Haute for our second stay in the same week. Check In goes well, but it is late, and the pool is closing in 15 minutes, so we won't get to use it. Understood. We get to our room, and the most senior lady of the group says, I need to use the bathroom. She goes in, closed the door, and says " hey their housekeepers didn't do a very good job". We all rolled our eyes, and said what is the problem. She opens the bathroom door, an there is a soiled towel on the back of the door. The youngest checks for other things wrong, and finds dirt behind the night stand, and dust on the headboards. We call for a night manager, and Bryant answers, and says he is the night manager, and will be glad to help us. He comes to the room, and he himself finds some issues, and takes pictures of the problem. He brought with him a new room key and offered to help us move our things to the next room. I decided I would go with him first, and check the next room. The next room had books from the previous guests, dust, and a bedspread luggage cover with an unknown substance I don't really want to know what it was. Bryant also did not want to know, and promptly removed it. He took it with him to the front desk to retrieve a third set of keys for yet another room, I walked with him, and the room was smaller, but definitely clean.
He said don't worry, you will get a bill under your door with a zero balance due. We moved everything, but while the other were waiting back at room one, the lamp was sparking, so they unplugged it and also informed the front desk, as well as the door knob to the connecting room was completely loose.
We moved to the final room, and the rest of the stay was normal and uneventful until checkout.
My daughter talked to manager at the front desk, and it almost was funny had it not been so serious, but the conversation was again that we came there because we loved the hotel, we had an issue the first night, and were willing to come back, because mistakes do happen. We then informed her of the events from the night before, moving from room to room. And that Bryant had said the room would be comped. She said "Bryant is NOT a manager, and he should not have told you that" We said oh? well we were not aware, but he handled everything so professionally that maybe he should be a manager." She said, well, he is new, and he should not have done this. Then she checks her notes and sees that all of what I have written did happen. We informed her that we would be back in approximately 45 days, to which her reply was "There will be NO concessions to you on your next stay"
We didn't ask for a single thing, we also did not ask for the poor housekeeping and maintenance issues.
We figured in 45 days those will be fixed, and we could come back because again WE LOVED THIS PLACE.
As you see we now have changed love to LOVED (past tense) we actually kind of got our feelings hurt. We would have been glad to leave things as they were, we did not ask for a single thing, but we have lost the feeling we once had for the Holiday Inn in Terre Haute.
August 22, 2014
Rated 5.0 out of 5.0 by frankybic Great Stay in Terre Haute
Loved the place and the staff. Ian at the front desk was very helpful. No problems in the room at all, and the wireless worked really well.
August 22, 2014
Rated 5.0 out of 5.0 by Ken 52 Comfort at its Best!
I found the Terra Haute Holiday Inn to be very comfortable with very caring and friendly people making you welcome at all times! I stayed there again the following Wednesday night on my way back from Detroit, MI.
August 22, 2014
Rated 5.0 out of 5.0 great service and excellent breakfast
The staff was very friendly and professional, a very enjoyable stay and would return when in the area.
August 20, 2014
Rated 5.0 out of 5.0 by rp3644 comfortable and very clean
Service was very good and friendly. Pool was open and water temp was good. Room was very clean. Would stay here again.
August 20, 2014
Rated 4.0 out of 5.0 by PT's Fault Good Location
See you next time on my through for business, Good Location for me.
August 15, 2014
Rated 3.0 out of 5.0 by Traveler5002 In dire need of renovation
Overall this is a good hotel, but the decor is Holiday Inn circa 1980.
The elevator was out of service more often than not. I'm still waiting for my receipt to be emailed. That was the option I chose because the printer was broken. The spa had algae spots on the floor.
The only reason I rated this hotel as highly as I did is because the staff was accommodating.
A renovation would make this property into a top notch hotel.
August 14, 2014
Rated 2.0 out of 5.0 by 67301101 Was this the YMCA or a hotel?
After driving two long days from Arizona we found we had to contend with a child's birthday party. There were twenty to thirty children in the pool and hot tub, which is inside the center of the hotel. We could not use either and could not relax in our room because of the noise. If we wanted to stay in a YMCA that would be one thing, but this was unreasonable. This from one who appreciates both children and revenue streams. Very disappointing.
August 13, 2014
Rated 4.0 out of 5.0 by Kimballite Optimist Conference
Was very impressed with the flexibility and the performance of the staff in adapting to changes that we made and still served up a great lunch. The breakfast and dinner were also very good. Love the service of the team.
August 12, 2014
Rated 5.0 out of 5.0 by shawna716 Hotel is Great for Dog Lovers!
First time traveling across country with a pet and was pleasantly surprised with the staff who LOVED our 5 monthly old brindle boxer and how beautiful the hotel was... it made it nice as we drove 23 hours over two days to have a comfy bed, clean room and a place for our puppy too!
August 12, 2014
Rated 5.0 out of 5.0 by Hoosier baseball dad Happy Camper
Great shower....terrific free breakfast...staff wonderfully courteous! Will return!
August 11, 2014
Rated 5.0 out of 5.0 by Sidecar Rich Wonderful staff
This is an older locations but well kept, the staff is wonderful and the pool
August 11, 2014
Rated 5.0 out of 5.0 by fwbill57 Great Place after a day on the road
We had a very nice stay after spending a day driving toward home. The hotel is easy to get to and it is easy to get back on the interstate. Because there is a restaurant in the hotel we did not have to leave for dinner once we got checked in and that was a big plus.
August 11, 2014
Rated 5.0 out of 5.0 Good for the money.
No problems checking in or out. Breakfast was more than acceptable. Reasonably priced.
August 10, 2014
Rated 1.0 out of 5.0 by Almost Not the best Express has to offer
The facility appears old and in need of upgrades. Ice machines either not working or in need of repair. Seems to have fallen into an aged decline.
August 5, 2014
Rated 5.0 out of 5.0 by Sukie's Mom great experience.
Great staff and well kept property. Happy to see it still in the system. Thank you for the pet friendly accommodations!
August 4, 2014
Rated 5.0 out of 5.0 by Miles27 The Pillows were Awesome !!!
The outside of the hotel could use a face lift. The lobby and the pool area are beautiful.
The outside noise level was terrible due to the expressway being so close.
The hot tub was very relaxing.
August 2, 2014
Rated 5.0 out of 5.0 by bluetopcb Awesome Bfast.. NOT like express
Perfect, quiet and comforatible! REAL food and REAL Juice.. THANK YOU!!!!!!!!!!!
July 22, 2014
Rated 4.0 out of 5.0 by ShelbyGT500 Guy Holiday Inn Terre Haute
Nice place. Clean with a great staff. The noise from the highway did come into the room and parking place near an entrance were impossible to find.
July 21, 2014
Rated 4.0 out of 5.0 by bill5762 clean, up to date facilities
nice hotel! got lost trying to find our room but staff graciously steered us in the right direction. place needs more signage to alleviate this problem. other than that, we have no complaints. being next to a highway interchange we heard almost no traffic noise. room was clean and up to date. food was of good quality and atmosphere great!
July 19, 2014
Rated 4.0 out of 5.0 by LSwank Clean and comfortable
The staff was very friendly and helpful. Individual that checked me in made sure I was receiving any possible discounts I was eligible for.
Stayed in the outer building - wouldn't recommend it to others. Stay in the main building - the rooms aren't as old and in better condition. Air conditioner was so loud in my room!
July 19, 2014
Rated 1.0 out of 5.0 by hart4 High noise,dirty and expensive.
The only reason I stayed was because all other hotels were booked. I am surprised that Holiday Inn allows its name on this location. The main building where you check in is nice but I was sent to a second building. It had a new outside but was old and dirty on the inside. The cooling unit was loud, blew right on my head and made the whole room vibrate. Even the hung ceiling in the bathroom rattled all night. The bedskirt had some kind of stain on it and the carpet was awful. I always get on the road early and was unable to take advantage of the "FREE" breakfast because they did not open until 6:30. I will mark this down as a place to avoid for my trip next year.
July 18, 2014
Rated 2.0 out of 5.0 by TG:) NOT CLEAN AT ALL
I checked in I was told "I don't know if you where told but your room is not in the main building it is in a separate building. Ok not a big deal until I get to the room in a building that is obviously not used very much, and I see spider webs and 2 cock roaches in the bathrooms. The bedding smells like it has not been used or changed in a long time.
I get another room and no bugs but everything else is the same. If I knew I could have gotten a room at another place I would have left in a minute.
The staff was nice and even admitted twice that they try not to use this building. I would have appreciated at least an offer to discount my rate at the least for this sub par room admittedly by the staff. I was told that renavations where plained but I nor anyone I know ever stay there agin to see them!
July 15, 2014