Rated 3.3 out of 5 by 68
Rated 5.0 out of 5.0 by mexican40 great value with hometown personality
I travel a lot and stay at the Holiday Inn Terre Haute one night a week, every week and have done so for the last 10 months. I love staying there. The staff is just the best, so friendly, so helpful and they know me by name everytime I walk in the door. The rooms are always clean, it's so convenient to have a fridge and microwave in the room. I work nights and sleep during the day and never have a problem with noise, even when they have a full house.
November 26, 2013
Rated 5.0 out of 5.0 by BigDave18 second home
I stay at this Holiday Inn on a weekly basis for the last year for work and I can not believe some of these bad reviews. The staff always makes me feel at home, they are so friendly and helpful, they seem like family. Yes, it is an older hotel, but the rooms are always clean and they have a refridgerator and microwave in every room. If I ever have an issue, the staff takes care of it immediately. The breakfast is the best buffet around and it's included in the price. I just love staying here and even bring by family along when I can. I would recommend this hotel to everyone I know!
November 26, 2013
Rated 2.0 out of 5.0 by lar12 Poor Management
I have stayed at many Holiday Inns before but the care from staff and management is lacking. My room was not clean and had 2 light bulbs out. The furniture was beat up and the mirrors were filthy. The first room smelled heavily of smoke and it was non-smoking and the second was just unclean. The vent for the HVAC unite was full of dust. Shower head was corroded. The staff needs to be trained better in cleaning and what hospitality is about. Next time I'm staying at the Holiday Inn express by the airport. A hotel that takes pride in their assets and hospitality.
When I checked in after I booked a over a week in advanced, they didn't have any information for me ready. I am a Platinum Rewards member and never had that happened to me before after I spent more than 50 nights in a hotel this year.
Ultimately, your paying for a holiday inn but its more like a Dump.
November 25, 2013