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Rated 4.2 out of 5 by 212 reviewers.
Rated 4.0 out of 5.0 by Our stay Would stay there again. Service was great, beds comfortable, room was clean and food was good. August 26, 2014
Rated 3.0 out of 5.0 by Frequent guest - inconsistent experience Honestly, I want to write great things about this Holiday Inn. The front desk staff are often friendly and accommodating. The restaurant staff can be attentive and quick to serve you. It is a clean hotel -- all the basics are here for a business or casual stay. After staying here several nights a week for over a month, here are my sadly less-than-average remarks. This Holiday Inn is inconsistent. Good, sometimes great, sometimes horrendous. I've tipped 30% to terrific wait staff. Sometimes I've poured my own beverage due to lack of service. This morning's story: no hair dryer, no 2nd staff at front desk so I trekked down to the lobby with wet hair (with limited time because of a 100 attendee business meeting), and there were no hairdryers available. The desk clerk tried to give me a key to an empty room so I could retrieve a dryer myself. The key card system wasn't working. So - I trekked to the restaurant to meet a colleague (did I mention my hair was wet?) to borrow one from another room. Fast breakfast? Bad day goes on -- restaurant service was nonexistent. I poured my own water, waited for coffee, and decided I had to eat the buffet because it would be faster. I pretty much took care of myself at the Holiday Inn this go round. Here's what you can expect -- be prepared for anything. Bring your own hair dryer. Then again, you might encounter top notch front desk or restaurant staff. Anything is possible. August 26, 2014
Rated 4.0 out of 5.0 by Best Staff Service and Cleanlines It was very nice to stay in Holiday Inn. Staff was really helpful and respectful. I really enjoyed the stay. Breakfast was not good as i am vegeterian not much option for Vegeterian, they should provide more options in breakfast. Overall nice experience. August 25, 2014
Rated 5.0 out of 5.0 by Great Service and comfortable room I rated this motel high. stayed here in the past and have always received above average service. August 25, 2014
Rated 3.0 out of 5.0 by Disappointing I should have immediately went to the front desk and asked for another room. As soon as I walked in I smelled the mustiness. I thought once we had the A/C going for a while it'd get better. I was WRONG. :( The bathroom counter was sticky and had a gritty film. The lamps and baseboards looked like they hadn't been dusted in months. We were barely in our room 5 minutes when we went to meet others in our party. When we came back an hour and a half later the musty odor was still there. I then took off my shoes and found the carpet was extremely damp. It was no wonder the room had a musty odor. My husband asked if I wanted to go to the front and ask for another room. We didn't have much time as we were getting ready to attend a wedding so I told him I'd just deal with it. I probably would have slept better if I'd have let him, but I figured it was just one night. We were right by the pool (Room 137) so I don't know if the moisture from the pool is part of the problem or if the windows and/or sliding glass door are not properly sealed so rain comes in to add to the problem. Sunday morning at about 7:45am there was a tremendous amount of very LOUD talking in the hallway. I thought it was inconsiderate guests. My husband had gone outside and when he came back in he told me we were right across the hall from housekeeping and it was several of them making all the noise. We've had much better accommodations at hotels that cost half as much. We don't know when we will be back to the area, but we will choose a different hotel when that happens. The front desk staff that assisted me at check-in was very friendly and efficient. August 25, 2014
Rated 4.0 out of 5.0 by My Stay Overall the stay was great the staff was amazing, with the exception of one person in housekeeping that was very rude. My husband and I had gone to chuch Sunday morning. We left the hotel around 930am and returned around 330pm. Our room had not been cleaned. I called the front desk they were very apologetic. When the young lady got there my husband and I were in the room talking as I opened the door she says to me Its not that serious. I asked her if she was speaking to me considering the fact I was not speaking to her but to my husband. Her excuse I heard you talking I thought you were going to curse me out. I informed her my dear I am a Christian I don't curse anyone. However on the flipside of that experience my husband and I had dinner at the hotel that evening our waitress her name was Caroline was AMAZING. Any company should be honored to have someone like Caroline working for them. We felt she went above and beyond her job. August 21, 2014
Rated 2.0 out of 5.0 by Nice accommodations but dirty room Room was dirty: dirt on air conditioning unit, the bed comforter, the floor and food left in the refrigerator. The decor of the hotel was very nice and the location was central to my travel needs. August 21, 2014
Rated 5.0 out of 5.0 by great services what I liked was the attention I received as we arrived at the hotel, very friendly people and it was a nice experience and I would recommend this hotel and I would stay again if August 21, 2014
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