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Rated 4.2 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 Very nice hotel, clean and orderly My family and I were staying here during our recent trip to the beach for some fun in the sun as well as a half marathon at VA Beach. We had a great time but when the day was done it was nice to come back to the clean and orderly hotel for some downtime and rest. Our requests we handled professionally and promptly, our room was always cleaned and ready for our return. Veronique did a fabulous job taking care of us. We are still looking for our football left behind by my son, if anyone finds it please send it back. Overall it was a wonderful experience and we will definitely be back again in the future. September 3, 2014
Rated 5.0 out of 5.0 by Very sharp and clean hotel Most overnight accommodations provide complimentary morning coffee. It is set up as if you can help yourself, but when you ask for a cup, you are told there is a cost. If coffee is not going to be complimentary, it should not be placed on a counter in a manner that appears to be self-serve. September 2, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean room The staff was very friendly and the room was very nice. I was only in town one night for a half marathon and the room worked well for me. My only minor issue was that the room seemed kind of damp and the A/C unit didn't seem to make the room overly cool. I was comfortable enough not to complain though and would recommend this hotel! September 2, 2014
Rated 4.0 out of 5.0 by Nice Hotel The hotel was in very nice condition and very clean. The hotel staff were over the top on customer service. They had great recommendations for dining and provided free shuttle service, and were helpful with driving directions. The only downfall was the slow service at the bar. There were quite a few customers waiting to be served, and there was only one employee working. I waited 10 minutes to get a beer. September 1, 2014
Rated 4.0 out of 5.0 by convenient, comfortable the staff promptly responded to our request to change rooms when the AC was not working properly. They quickly assisted us with our concerns and questions. August 29, 2014
Rated 4.0 out of 5.0 by Our stay Would stay there again. Service was great, beds comfortable, room was clean and food was good. August 26, 2014
Rated 3.0 out of 5.0 by Frequent guest - inconsistent experience Honestly, I want to write great things about this Holiday Inn. The front desk staff are often friendly and accommodating. The restaurant staff can be attentive and quick to serve you. It is a clean hotel -- all the basics are here for a business or casual stay. After staying here several nights a week for over a month, here are my sadly less-than-average remarks. This Holiday Inn is inconsistent. Good, sometimes great, sometimes horrendous. I've tipped 30% to terrific wait staff. Sometimes I've poured my own beverage due to lack of service. This morning's story: no hair dryer, no 2nd staff at front desk so I trekked down to the lobby with wet hair (with limited time because of a 100 attendee business meeting), and there were no hairdryers available. The desk clerk tried to give me a key to an empty room so I could retrieve a dryer myself. The key card system wasn't working. So - I trekked to the restaurant to meet a colleague (did I mention my hair was wet?) to borrow one from another room. Fast breakfast? Bad day goes on -- restaurant service was nonexistent. I poured my own water, waited for coffee, and decided I had to eat the buffet because it would be faster. I pretty much took care of myself at the Holiday Inn this go round. Here's what you can expect -- be prepared for anything. Bring your own hair dryer. Then again, you might encounter top notch front desk or restaurant staff. Anything is possible. August 26, 2014
Rated 4.0 out of 5.0 by Best Staff Service and Cleanlines It was very nice to stay in Holiday Inn. Staff was really helpful and respectful. I really enjoyed the stay. Breakfast was not good as i am vegeterian not much option for Vegeterian, they should provide more options in breakfast. Overall nice experience. August 25, 2014
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