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Rated 4.4 out of 5 by 316 reviewers.
Rated 5.0 out of 5.0 by New hotel, clean rooms and comfortable beds This is our hotel of choice when we're visiting our son in Waco. The hotel is new, clean and staff is very friendly and attentive. The rooms are spacious, clean and beds are very comfortable. The only negative is that there is not a free breakfast. Although there is a restaurant on site. February 11, 2016
Rated 5.0 out of 5.0 by Great Experience Have not a single complaint! Truly one of the very best HIE we've stayed at. The staff is EXCEPTIONAL - efficient, friendly and very knowledgeable about the area. We are Elite members and the front desk said how much they appreciate Rewards Members! The hotel is new and clean and modern. The rooms are pretty, comfortable, quiet, extremely clean and everything from the linens to the soap and shampoo are first quality. The restaurant is very convenient and there are some good restaurant choices close by (Heitmiller's had excellent steaks and "homemade" pie, delicious). Great access to I-35 and several roads which takes you to downtown Waco. We are returning to the area and we will definitely stay at the this hotel. February 10, 2016
Rated 5.0 out of 5.0 by The Place To Stay In Waco This is a comfortable, clean, convenient, and reasonably priced hotel to stay in when you are in Waco. Everything exceeded our expectations. Great Front Desk Staff that receive "The Best In Texas Award." Bar and Breakfast were quite good. Mikela at the Front Desk at Check-in was especially outstanding. Highly recommend this Hotel. February 10, 2016
Rated 5.0 out of 5.0 by Great location, clean and new Great location, clean and new. Friendly and helpful staff. February 10, 2016
Rated 4.0 out of 5.0 by Comfortable Accommodations First Front desk rep could have been more responsive regarding rewards request. Had to lose place in line to call 800 number which didn't help...also the 2nd rep looked me up and was more responsive to my questions. February 10, 2016
Rated 5.0 out of 5.0 by Great place! This is a very nice property, located conveniently, with easy access to downtown destinations. Will definitely go back. February 10, 2016
Rated 5.0 out of 5.0 by Very good hotel in Waco Very clean, attentive staff, excellent dinner, average breakfast and convenient location February 9, 2016
Rated 4.0 out of 5.0 by Waco Trip Two comments: 1. There were some very rude customers there that decided to dry their running shoes at 4 AM. The guest laundry was next door to my room. The staff handled it well; turned off the dryer and moved us to a different room for next night. That laundry room had evidence of once having a door on it. I suggest the door be replaced and locked between 10 PM and 8 AM. 2. Most hotels now include a free breakfast. This one does not. At the rate charged I would expect the breakfast. There are other hotels in the area and on next trip, I will be staying at one that offers breakfast and has similar room rates. I don't know how others feel about the breakfast but it has become a common feature and is now expected. I would not have been bothered by not having it if the room rate reflected the difference. February 9, 2016
  • 2016-02-13 T13:00:17.091-06:00
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