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Rated 4.3 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by Waco stay great customer service, good food and service in the dining facility. Nice work out equipment. July 3, 2014
Rated 4.0 out of 5.0 by convenient stay This hotel is very nice, large lobby. Nice staff. Didn't go to the restaurant on first floor, didn't realize no continental breakfast, so we didn't eat there. It was raining, and had a big leak in the front door glass area, they cleaned it up fast. Glad there was a covered area in the front to get out of rain. Would stay again. July 1, 2014
Rated 5.0 out of 5.0 by Check Inn The Motel was great, But I had a Issue with check in, I was in the process of checking inn and the clark answered the phone and starting checking in the person on the phone. Here in America it was always first come first served. The clark could have put the person Hold!!! But Instead I stood at the desk and awaiting while they checked in the person on the phone. NOT VERY PROFESSIONAL!!! June 23, 2014
Rated 5.0 out of 5.0 by Great stay I have booked this hotel twice for the purpose of my son attending TSTC. Love the appearance inside and out. The staff is very friendly. We have eaten breakfast both times and it is excellent. I have booked this Holiday Inn for another stay in September! June 15, 2014
Rated 5.0 out of 5.0 by Great!!!! Always enjoy staying here. Very close to the Skate Country Skating rink and accommodations are very nice. June 9, 2014
Rated 1.0 out of 5.0 by Fair at best The room was books as a single King size bed. What was given was a room with two Queen beds. The stairs are on the outside of the building and are not accessible from the outside as there is no key entry system. The staff did try to get a room yet we were tired of waiting. In addition the property was advertised as a Holiday Inn Express. We expected a continental breakfast yet nothing was offered. Overall not a good stay. June 8, 2014
Rated 3.0 out of 5.0 by Nice Amenities The trash can was not emptied from the previous occupant. The carpet had food crumbs throughout. Room had to be vacuumed. Should have changed rooms. April 25, 2014
Rated 2.0 out of 5.0 by paper thin walls I always stay at HI and am loyal to the brand. Unfortunately, this property was very disappointing. The walls are so thin I felt like I knew the guy in the next room, since every time he made a phone call I could hear every word (he wasn't speaking loud at all by the way). Finally, I turned on the window fan hoping the hum would drown out his conversations, but unfortunately, the unit had something loose flapping around and it was so loud, I couldn't hear my new buddies phone call anymore but also still could not sleep. I should have reported these problems and asked to change rooms, but I was exhausted, my stuff was all unpacked, and it was late. I put a pillow over my head and slept fitfully. The next morning I intended to report at least the broken window unit. Unfortunately, the lone guy at the front desk was so busy he did not even get off the phone to ask me about my stay. I just took my receipt and left. I'm glad there are other HI properties in Waco to try next time. By the way, this property has a full service restaurant. Its a little pricey so I didn't try it. Don't expect the normally free HI breakfast buffet. April 24, 2014
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