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Rated 4.0 out of 5 by 249 reviewers.
Rated 4.0 out of 5.0 by Perfect , comfortable and great service I would like to say thanks to all personnel for good service and perfect cleaning . The food was excellent. everybody was so friendly and polite. August 21, 2014
Rated 4.0 out of 5.0 by Excellent Value for Money - Worth Staying Location Perfect Location just opposite Wimbley stadium and Wembley Retail park so there is already a lot to see, places to shop and eat just few steps away. wembley par underground is also quite near which gives a great connection to central London under 20 minutes. Hotel services was overall very good. August 18, 2014
Rated 3.0 out of 5.0 by Solid Hotel but nothing to be excited about Upon check-in I booked a room with 2 twin beds. Apparently, even as a Platinum IHG member they decided that because I only put down 1 adult, that I should receive 1 double/queen bed instead. I couldn't believe this was there reasoning, so I had to switch rooms to the last twin they had. Due to the troubles they wavered breakfast for me but of course the hotel staff had poor communication and I almost had to argue at the restaurant to explain to her what happened. Other than this the room was your standard European hotel room. It has a nice lobby with plenty of space and the elevators are very fast. One thing I liked was that there are doors separating the elevators from the rooms to minimize noise. One thing I was surprised about was that neither of the 3 rooms I checked into, had soap bars. I phoned the front desk and got a few bars but this was the first hotel I've stayed at without soap in my room. The location is great if you're attending a game and/or want to shop at the stores right next door. If you plan on heading into the city, however, it is a good 10-15 minute walk in either direction to get to the nearest tube station. And if its raining (remember we are in London) you might want to take a taxi. Overall the hotel was solid, I would stay at it again for a good price but it is not one I am committed to stay loyal to. August 14, 2014
Rated 1.0 out of 5.0 by Recent stay Not great. Wont be going back. In whole our recent stay was bit of a let down. August 14, 2014
Rated 5.0 out of 5.0 by Great Comfort Vistited Wembley and the stay was excellent/ The reception was kind and helpfull August 14, 2014
Rated 4.0 out of 5.0 by London Visit Used my points for this brief stay. After arriving on Eurostar, was an easy trip on Metropolitan line to Wemebly Park, with fast services with only 5 stops. Hotel is quite a walk from Wembly Park, but regular and frequent bus services from Tube Station to right outside hotel if needed. Was excellent value with oyster card, as if used after 9.30 am, maximum is 8 pounds a day unlimited useage. This would enable multiple trips to London and return if required for a freshen up in Hotel before exploring the West End at night August 12, 2014
Rated 2.0 out of 5.0 by Not IHG loyalty friendly This property is not suitable for Platinum or other Elite level programmes of IHG. In fact it seems that they do not even recognise the IHG Programe. I recently fell in a trap where they refused to give me an upgrade which I am entitled for on availability. They put me to a floor called Priority Club members floor which is like any other floor and found out several non members also were put up there but their standard practise is to say they have no availability. They do not offer free breakfast to Platinum memebers and don't even have an executive floor or lounge. Housekeeping is very is lousy. They don't have enough towels in the bathroom and during my stay even soaps were not available. I had to actually go to the nearby Tesco store to buy soaps. Their gym is good but congested. I have a dispute with them on for the welcome bonus points for PC memebership as they are trying very hard to refrain from offering me the points for my second reservation but I will fight till the last for the benefit entitled to me. August 11, 2014
Rated 5.0 out of 5.0 by good nights stay friendly staff,swimming pool sauna and steam room, being upgraded to a very nice room. August 11, 2014
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