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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 1093 reviews
88%
Recommend This Property

Ratings Breakdown

1093reviews

  • 5 Stars
    624
  • 4 Stars
    276
  • 3 Stars
    80
  • 2 Stars
    56
  • 1 Stars
    57

Comfortable bed and great location

By

November 21, 2017

club

The hotel was ideally placed for our visit to the SSE Arena that evening. The room was clean, with a comfy bed and lovely shower. Plenty of tea, coffee in the room with a kit kat which was an unexpected treat.

Breakfast was lacking quality for the price paid in addition to the room.

We did wake to a letter on the doorstep regarding our account - someone had incorrectly charged dinner to our room and the bill needed paying. The reception were great in resolving the issue, but it does leave you wondering what checks are in place when you charge anything but room service to the room! Not the best way to start a Sunday but all was well in the end and the staff couldn’t be more apologetic!

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