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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 962 reviews
88%
Recommend This Property

Ratings Breakdown

962reviews

  • 5 Stars
    557
  • 4 Stars
    236
  • 3 Stars
    70
  • 2 Stars
    49
  • 1 Stars
    50

Perfect

By

June 20, 2017

club

Excellent safe location
Friendly staff
Car parking reasonably priced

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Bad experience in Holiday Inn wembley

By

June 15, 2017

I am in this hotel from past 21 days and the basic problem is with the behavior and attitude of Management. No one cares about the customer service. On 11th June the hotel was out of water and it was chaotic, Management didn't handle the issue efficiently, we have to ask for water bottles to able to survive. We had requested for Veg b/f (Indian) and been provided with 1 night old food. If management was not capable of providing that, they should say no and we will understand. There are few good people in the team namely Rani, Mariana. Please have some courtesy audit in this Hotel..

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A comfortable stay

By

June 14, 2017

club

The hotel was well presented and modern, and our room was a good size and clean. The staff were friendly and attentive. The breakfast buffet has a good selection of food and it was all very tasty.

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MS

By

June 12, 2017

club

The facilities were good and staff were helpful.
the guest room had a big comfortable bed.
Breakfast was of good quality with a variety of choices.
Location of hotel was perfect and its close to train station.

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Great staff service but bad experience

By

June 11, 2017

club

Builders noise into the night kept disturbing me and then there was a fault in my bathroom which meant it leaked downstairs and I had to cut my shower short and get out of my room - the plug was not installed correctly.

The staff were very nice and the food was very good.

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Great value hotel

By

June 09, 2017

club

Stayed for two nights for business, large hotel but great service

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Excellent Location

By

June 08, 2017

platinumelite

Made the occasion of Huddersfield Town being promoted to the Premier League even more special being so close to Wembley Stadium.

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finale Champions league

By

June 07, 2017

club

Camere silenziose e confortevoli...Ogni tipo di servizio a disposizione ed a richiesto ! Tutto molto pulito !

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Dirty rooms

By

June 06, 2017

club

Dirty rooms and excusive staff. Got to the point where I nearly checked out. This is the second time we have encountered this problem at Wembley. We will never stay at this hotel again.

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Very nice and helping staff

By

June 06, 2017

I requested for early check inn and the rooms on higher levels , both the requirement were fulfilled while checking inn, I arrived by 10:15 on airport and was in my room by 12:00. My friends were coming from US but were about to teach later and as per my request we all were been allotted rooms on same floor, I requested for packed breakfast and was ready by 7:00 in the morning, the staff was very helping specially RANI , nice clean hotell with great location and almost all amenities.

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Warmth and comforting service.

By

June 05, 2017

club

A busy area with lots to see. Also able to get a quiet place to be yourself.

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Great sevice

By

June 05, 2017

club

A nice hotel for a family break. Close to tube station and lots to do in the area. Staff where really nice. Would stay agin if going to London

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