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Rated 4.2 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by Excellent stay Stayed one night here on business. Hotel was easy to find off the highway. Free parking but parking lot was quite crowded around 3 PM, a bit difficult to find a spot. Check in was a breeze, friendly front desk staff. The room was the largest room I have ever stayed in that wasn't a suite. However, I can't verify that all the rooms are that large. Hardwood floors which were very nice. Very comfortable bed, microwave, full size refrigerator. The normal toiletries, plenty of towels, good water pressure in the shower. Check out was easy, front desk staff very friendly and happy to help at 5:30 AM. Highly recommend this hotel. As well I found The James, the hotel dining option, to be excellent. July 14, 2014
Rated 4.0 out of 5.0 by Not bad and not great Rooms were nice, bathroom had a door stop that was about 3 inches to long. Kept hitting the door. Restaurant seemed overpriced and not enough staff for the amount of patrons. June 27, 2014
Rated 5.0 out of 5.0 by Clean, quite, and for the most part, comfortable. The greeting at the front counter was excellent. We were made to feel like we were their most important visitors. The check-in process went very smoothly. The rooms were very clean, well lit and the bathroom was in excellent condition. My only complaints were about the pillows and the shuttle service. The pillows were extremely "lumpy" and not very comfortable at all. The shuttle service was offered to all guest of the wedding. However, there was only one mini-van that held six guest running back and forth to the wedding. As a result, we were late for the ceremony, as were at least six other guests that were waiting for the next shuttle. The return shuttle was just as bad. We had to wait for four trips ahead of us to go back to the hotel. If they knew that they were going to have so many guests using the shuttle, they should have used more shuttles or a large vehicle. June 11, 2014
Rated 4.0 out of 5.0 by Nice Hotel This hotel in general was very nice, although the staff could be more attentive to the customers I feel. We had just checked in and got some of our things unpacked when we got a call from the front desk to tell us that this room had issues and they would have to move us to another room. So we repacked all our things and waited for a staff member to come up to trade keys in order for us to switch rooms....Staff did show up to inform us that there was a mix up and the room was ok for us to stay in but we could move if we wanted to still, so we did. It was kind of weird to be honest with you. We went down to the lobby to use the computer and print a map to our next destination and found out that when you print something it prints at the front desk, therefore you have to wait in line with other patrons who are checking in to get your printout. Coffee was never available (containers were always empty)..Beds were comfortable, and room was clean, did not eat here but prices of menu items were quite high I thought. May 24, 2014
Rated 5.0 out of 5.0 by Comfortable room and great amenities This is one of the nicest Holiday Inn's I have stayed in. The location is right downtown and within walking distance to a grocery store and several restaurants. They do have a restaurant and bar. I would definitely recommend the blueberry pancakes they are really good! Will definitely stay here again if I'm ever in the area. The Candlewood Suites, also in town, is very nice as well. You can't go wrong with either one. April 16, 2014
Rated 5.0 out of 5.0 by Fun and relaxing place I stay here roughly 20-30 times a year for work and the staff from the front desk to the James Restaurant to the GM of the property are always top notch. Rooms are clean and quiet, food is pretty good, and if your not in the mood for hotel atmosphere, there are many bars and restaurants all within walking distance. I recommend this hotel to anyone staying in the Williamsport area. April 14, 2014
Rated 5.0 out of 5.0 by Award winning Holiday Inn I have been travelling to the Williamsport area for over 20 years. I have forgotten how many times I have stayed at this Holiday Inn but I know it is a lot of nights. Thanks to the management and staff for always making me feel welcome. The upgrades you have made to the hotel were worth it. I am a Platinum member and I appreciate quality lodging. I will keep coming back for many years to come. Keep up the good work. April 8, 2014
Rated 4.0 out of 5.0 by Great staff in the bar Had a few drinks while I waited for a friend to meet me. The staff was so funny and I felt like a regular. April 1, 2014
Rated 5.0 out of 5.0 by Excellent Staff I travel throughout North America and always find the Williamsport Holiday Inn the best. Their staff concentrates on the customer. My favorite Holiday Inn in the US. March 25, 2014
Rated 5.0 out of 5.0 Never Distracted! I was able to bring a friend of mine to the Holiday Inn Williamsport for an overnight stay. We both truly enjoyed the pool, the outstanding friendliness at the J-Bar, the incredible food and the overall accommodations and staff. I have never had a better night's rest as I did on the beds we had. This is a Class "A" adventure with all the amenities one needs to be able to thoroughly enjoy their stay. The downtown amenities are not far away at all, if you even desire to leave! March 23, 2014
Rated 3.0 out of 5.0 by If You Need Internet Go Someplace Else I travel for business and the one thing I have to rely on is having good internet connection during my time in the hotel. This one did not on the evening I was there. I will say that when I initially tried to connect and could not get it to stay on reliably the front desk put me in touch with the internet provider who tried to help but nothing got any better. The co-worker I was travelling with was experiencing the same issues. Ended up in the lobby (which has a cold breeze blow in every time someone enters) for three hours getting work done as this was the only place where I could reliably connect and get enough bandwidth. From the room on the 4th floor I could not even get the IHG website to load up. When I voiced my concerns to the front desk the response was "We had a full house last night so maybe that was the problem." Since the internet works fine in the Lobby I can only assume they do not have enough routers in the guest room area to cover the load that can occur when you have a full house. If you want to continue to have a full house then you might want to invest in what is needed to make it work correctly. If I have to stay in the area again I might try the HI Express right next door or the Candlewood Suites on the east side of town but most likely will just go to State College where I know the HI Express has everything I need. March 22, 2014
Rated 5.0 out of 5.0 by Great Stay Bar, great food and quiet... The only issue was the tv remote control, but I loved the place. March 21, 2014
Rated 3.0 out of 5.0 by Good location but restaurant lacked quality Holiday Inn and Holiday Inn Express are attached. If I would have known at check in I would have stayed at the Express location. Breakfast was expensive and not worth the money. Hotel is neat and well kept. Good location and easy in easy out. March 8, 2014
Rated 4.0 out of 5.0 by Great Bar Atmosphere I was waiting for a friend to meet me in the area, while I was waiting, I went to the bar. The bar tenders were very laid back and welcoming. I felt like I was a regular due to the casual conversations and many laughs. The only downfall I have to say about my stay was the fact that there was a guest across the hall that kept slamming their door all night til about midnight, and then was up early in the morning yelling. The rooms are not very sound proof. Very hard to relax when trying to sleep. But that is not the hotel's fault, more so just a rowdy and rude guest across the hall. The room was very clean and everything else exceeded my expectations. Great staff at the Holiday Inn! March 7, 2014
Rated 1.0 out of 5.0 by Scummy conditions Very poor housekeeping. Will not stay there again. March 1, 2014
Rated 5.0 out of 5.0 by Nice hotel Great staff and I like the flooring in the guest rooms-no carpet just hard flooring. Carpet can't be nearly as clean as hard flooring. February 24, 2014
Rated 5.0 out of 5.0 by Short notice Had to stop unanounced because of blinding snow storm. Plenty of other hotels in Williamsport, but chose my old standby . Was not disapointed. Thanks all December 18, 2013
Rated 5.0 out of 5.0 by Great Access Nicely maintained property, I was able to pull off on my way to NY state, enjoy dinner downstairs and relax in a very nice room November 19, 2013
Rated 4.0 out of 5.0 by Wedding Night to Remember My wife and I looked around town for a place to have our reception and finally settled on the Holiday Inn Williamsport because the staff was fantastic to work with and they took care of almost everything. The food was out of this world. They accommodated us with such ease and flexibility. And the suite we got that was included in the package was unbelievably wonderful with wine and chocolate covered strawberries included. If you are looking for a reception of any kind or a fantastic hotel to stay in, don't hesitate to use the Holiday Inn Williamsport! November 16, 2013
Rated 5.0 out of 5.0 by GREAT Service & personnel. Everything you would expect from a class "A" operation! The people make the difference. Everyone is personable and caring. Rooms are very comfortable and quiet. Food is very good. Amenities are top notch. Every time I check in, get greeted with smiles and welcome back! Reward points are just icing on the cake... October 29, 2013
Rated 5.0 out of 5.0 by Spacious room good facilities We have stayed in two consecutive years. Good experiences each time October 11, 2013
Rated 4.0 out of 5.0 by Great service but odd room layout Staff was very nice and fast to serve their guests. The rooms bathroom had an odd layout with the door cutting into sink space if open and poor lighting. September 29, 2013
Rated 5.0 out of 5.0 by perfect retreat stayed at this hotel with a guided party. Everything was perfect, rooms lovely and clean, attention to detail everywhere. Was greeting with wine and cheese and on our departure was given fruit, the only hotel on the whole of our trip in U.S.A and Canada who had taken the trouble to make a big party welcome. Would recommend it without any hesitation September 28, 2013
Rated 5.0 out of 5.0 by Great value! Had the king size bed jacuzzi suite. Everything was great and very clean. The bar and restaurant were top notch. September 11, 2013
Rated 5.0 out of 5.0 by Comforatge Night They had things ready for us when we we ordered a crib for the room & it was in the room ready for. It was a busy weekend but they did a good job. The food was OK service good.The only issue we had was when we extended our time for later check out we had a problem getting back in our room. But they worked to solve the problem We would stay their again. September 2, 2013
Rated 3.0 out of 5.0 by loud and pricey drinks at the bar were high and the hotel room doors slammed loudly whenever a guest went in and out of their room. rooms were dated. pool hours were great. August 21, 2013
Rated 4.0 out of 5.0 by PFEW Lodging Have been staying at this property for over ten years while attending Pennsylvania Free Enterprise Week. Staff has consistently exceeded expectations in making us feel welcome. August 17, 2013
Rated 4.0 out of 5.0 by Great service and comfortable room A bit pricey for just a one night stay, but very comfortable. Nice to have a bigger refrigerator and microwave. July 7, 2013
Rated 2.0 out of 5.0 by Decent hotel, poor housekeeping Overall, the hotel could be very good; the location is excellent, the room had nice amenities, and the rates were good. The king-suite was roomy but the bathroom was extremely small. The biggest problem was the room wasn't clean when we checked in, and the bedding wasn't changed all week. We also had a problem one night with a simple (pizza and a hamburger) "to-go" order from the on-site restaurant. Apparently they were short staffed and someone had to come in from home. They gave us the meal for free and delivered it to the room but it took almost two hours. The people at the front desk were outstanding they were friendly, very helpful and always courteous. May 25, 2013
Rated 5.0 out of 5.0 by Friendly, Helpful Hotel Staff Had a very comfortable and pleasant stay. All connected to the hotel were very courteous and helpful. The waitstaff in the restaurant were especially very accommodating, but also the friendly young woman at the front desk, the helpful young men who drove us to and from our wedding destination, and the various maintenance people we encountered (especially when the elevator kept breaking down). We will definitely consider staying here the next time we visit Williamsport,. May 11, 2013
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