Rated 4.1 out of 5 by 113
Rated 4.0 out of 5.0 by Rorygirl10 Alarm and Room repairs
The fire alarm went off at 5 am on Sunday morning (the one we were supposed to sleep in on). It wasn't an emergency but a technology issue. Obviously something that can't be anticipated, however there wasn't even an acknowledgement of this major disruption. The lack of customer service was a little disappointing.
The room also had some minor repairs that needed to be made. The toilet ran constantly and the ceiling texture looked like it was going to fall any moment.
All in all though, I've stayed here before and I will stay here again. Just be on the look out
May 1, 2014
Rated 5.0 out of 5.0 by Wyldphyre Best staff!
I don't usually take the time to write a review - I've never seen the actual value in it. This time I hope something comes of it.
The staff here provided the best service I've come across in any hotel anywhere, and I've been to the Caribbean, South America, Asia, and all over the United States.
I was on a business trip to a site less than a mile away, and the accommodations and friendliness FAR exceeded my expectations. If I am ever in the area again, I will be sure to stay here.
April 28, 2014
Rated 5.0 out of 5.0 by Dirt Sifter Very Good Again
We have been staying here off and on over the past thirty years or so. The property continues to make the HI upgrades and has always been comfortable. These last few times we've stayed, the staff has made the difference. The property is pet friendly and the desk folks help make the whole family welcome. They are service minded. While I would never expect all to be so accommodating, we misplaced our dog's food. When inquiring at the desk, Elizabeth happened to have some of her pet's food and made it available to us. While unique in event, this is the level of helpfulness we have experienced from each of the exceptional staff. We'll be back.
April 2, 2014
Rated 5.0 out of 5.0 by Rick the Rep Another great stay
My wife and I just had another pleasant stay while passing through Oregon this week.
This property is my go to hotel when I'm in the greater Portland area on business or pleasure. The staff is always friendly and responsive, the rooms are always clean and the service (including room service) is always prompt. The pricing at the Bistro Restaurant is reasonable and the meals are tasty and very generous. The lobby is well appointed with free coffee and lemon or lime water available 24/7.
Whether you are in the area for business (great location for getting into Portland or south to Salem), or to visit the wineries around Dundee or the Woodland Outlet Mall, I would highly recommend staying at the Holiday Inn in Wilsonville.
April 2, 2014
Rated 4.0 out of 5.0 by KimD121212 Business and Pleasure
I was here for business, the husband and child were here to play. Had a great stay, as always customer service is top notch. Thanks.
April 2, 2014
Rated 5.0 out of 5.0 by Betty 26 Great Holiday Inn
We stayed overnight here on March 14, 2014 to attend a weekend workshop. A very clean updated Holiday Inn - the pool, sauna and fitness center were very nice indeed. Kevin at the front desk was very helpful. If we are back in that area, we definitely would stay there again - thanks Holiday Inn!
March 18, 2014
Rated 5.0 out of 5.0 by BDuck Very reasonable price and clean room.
I was very satisfied with my stay at this Holiday Inn. The price was very reasonable which in this bad economy is essential. I also thought the room was clean. I have no complaints whatsoever.
January 7, 2014
Rated 5.0 out of 5.0 by KimD121212 Meeting and Training
Holiday Inn 1-5 S Wilsonville, has such a great staff, helpful and organized. I host meetings monthly and they do such a great job on breakfast and lunches and my staff loves the lounge, staff, sports bar and music at night and the restaurant has great food for dinner. Had a great meeting with lot's of compliments from the group.
January 7, 2014
Rated 5.0 out of 5.0 by Mick2301 Thank You
I recently had a two week stay at this hotel and I can't thank the staff enough. From the front desk staff to the restaurant employees the entire staff was a pleasure to deal with from my 1st day there. I would recommend this place if you have to be away for an extended period of time. The shuttle service is not only convenient, the drivers are very nice as well. Overall, while I hate being away from my family while at work, it's nice to know that the 1st rate service I receive while at the Wilsonville Holiday Inn makes my extended time away an enjoyable experience. Thanks Shiela, Findlay, Phil and David. If I've left you're name out, it's simply because I'm not good with names but thank you as well.
January 5, 2014
Rated 4.0 out of 5.0 by RCMO Nice place.
Nice place, my company always puts me here when I'm in the area. Food is a little over-priced. Breakfast is not bad. This trip the maids took all my stuff out of the minifridge one day while I was gone.
January 2, 2014
Rated 5.0 out of 5.0 by Awesome4576 Live music
Great food and a wonderful bar. They had a live band playing at the bar, and great drinks to go with the music. I also enjoyed the hot tub, and the pool. Nice hotel.
January 2, 2014
Rated 5.0 out of 5.0 by Oddball15643 Friendly staff nice renovations
Another wonderful stay at the wilsonville holiday inn. Very friendly and helpful staff. The renovations make the hotel look very modern and inviting. Excellent breakfast buffet in the mornings. Would recommend this hotel to anyone staying in the wilsonville area.
January 2, 2014
Rated 5.0 out of 5.0 by Kristin1234 Happiest Holidays at the Holiday Inn!
My family lives in Newberg and my husband and I stayed at the Holiday Inn over Christmas. It was the perfect respite to recharge after "family fun".
The highlight was the heated indoor pool. My sister and her young daughters came over in the morning for breakfast each day and then we went swimming. It was definitely the highlight of our holidays.
Overall our stay was excellent. The room was clean and comfortable, the staff was friendly and knowledgeable and the value couldn't be beat.
January 1, 2014
Rated 5.0 out of 5.0 by blend3 Very enjoyable stay
Our stay at this facility was very enjoyable and comfortable. The room was extremely clean and looked like it hadn't been used before. The staff were very friendly and helpful. Both the restaurant and the bar were also good experiences.
We would not hesitate to stay here again.
December 17, 2013
Rated 1.0 out of 5.0 by mummybearof3 A very dismal hotel
We were all tired after a long drive and thankfully, the front desk supervisor got us checked in quickly. He was pleasant, gave us cookies and bottled water. Unfortunately, it all went downhilll after that. The room was very cold, had a dark feel and a dusty smell to it. We all found it to be very dated. Apparently, they don't have 2 queen beds, only 2 double beds (which were small and uncomfortable#. We tried to switch to maybe a king bed with a sofa/pull out for the kids. However, they don't have those #sofa/pull out#. They only have roll away cots, which cost an extra $10 #not sure why#. We went down to the pool and hot tub, which was nice and quiet. Although quite dark. We returned to our room and had hoped to try and get a good night's sleep. Between the noisy hallways, slamming doors, and loud bathroom fan, it wasn't a good night's sleep. We had thought that breakfast was included, as advertised on the Trip Advisor site SPECIAL BREAKFAST INCLUDED. My husband inquired at the front desk and was advised it wasn't included. The gentleman at the front desk wasn't even familiar with Trip Advisor. He had simply 'heard of it'. The Manager was not in to address the issue, but would be in later. We then got a call advising the Manager wasn't coming in, but she had approved a breakfast credit due to a miscommunication #certainly not on our part#. We thought this was nice, given the issues we had had. However, when we went to get the voucher for breakfast, the gentleman at the front desk was rather argumentative. I don't appreciate this in front of my children. He advised he had found the Trip Advisor website, didn't realize how big it was, gone in, found the offer for breakfast, printed it off, highlighted it, and said it states you have to pay an additional $10 for breakfast. Then started to go into detail about how and where he went to find the box to tick off the breakfast option! Was all this effort really necessary? Like I said, DO NOT argue with me in front of my children, ESPECIALLY when a Manager has already approved a breakfast voucher. We went for breakfast and the service was FANTASTIC! The staff were really on top of things, the buffet had a great selection, it was hot, and we were full by the time we left.
We would DEFINITELY not return to this Holiday Inn. I'm not sure how it made it to #2 out of 8 hotels in Wilsonville, but it was a huge let down for us. To date, we have always been so happy with Holiday Inn, not this time! However, we would definitely recommend and return for the breakfast buffet.
November 20, 2013
Rated 3.0 out of 5.0 by Rowley2724 Broken coffee maker
The coffee maker was broken and we where only given one coupon for breakfast also we stayed at this hotel in September and we where given drink coupons for the bar and we didn't get any this time and at our last stay we had full size pillows on the bed and this time they where half pillows that where very uncomfortable
November 14, 2013
Rated 4.0 out of 5.0 by EScheidt Excellent service & friendly staff.
I have stayed at this hotel 5 times in the last 3 months. The staff is always friendly and helpful. Rooms are always clean and property is very quiet. Enjoyed the restaurant and lounge on property.
October 27, 2013
Rated 4.0 out of 5.0 by JCRWPRES Convention - Excellent imenities - Great Food and Service
Your front desk needs improvement. Not friendly - Your TV did not work with the changer.. Changed twice and still did not work properly.
Any Holiday we have been in over the years always has a breakfast included in the room fee. Not here and when asked for room service from your restaurant some of the items were not available that were on your menu.
Convention rooms were excellent and so was the food at the Convention.
October 16, 2013
Rated 5.0 out of 5.0 by jim87 5* service
Spent 6 nights here on vacation. Staff, especially Liz and Sheila was exceptional. They gave us great ideas for things to do and see. We were recognized as Platinum elites. Loved the bartenders at Boones Ferry bar and restaurant. Location very central for visiting coast, Wine country, Mt. Hood and Portland and Salem proper. Will return next summer!
September 30, 2013
Rated 1.0 out of 5.0 by 19090460 small room poor service
Did not have my priority club information.
second smallest room I have ever stayed in.
September 23, 2013
Rated 5.0 out of 5.0 by Bowman4175 Great Sunday Breakfast
We loved the Sunday brunch at the adjacent restaurant. Great service and clean rooms. My family looks forward to visit again in the near future.
September 19, 2013
Rated 4.0 out of 5.0 by Bigpapajoel It works.
This location in wilsonville is very clean and comfortable. Internet is really slow. even when you purchase it. It still not great for business travelers. That would be the only draw back for business travelers working in the rooms if the need to down load large files or webinar. Other then that great bar and happy hour. Comfortable rooms and outlets to plug into.
September 7, 2013
Rated 3.0 out of 5.0 by Kary internet
They charge for good internet. The dial-up is complimentary.
September 5, 2013
Rated 5.0 out of 5.0 by unger beds were comfortable
enjoyed the indoor pool with grandkids and daughter who was able to swim with the lift - first time since accident 1 year ago that left her in a wheelchair. thanks for the lift.
September 3, 2013
Rated 5.0 out of 5.0 by Craig57 Luxury at affordable price
Third time staying here. Love the layout if the hotel and the indoor pool. Staff is always friendly and helpful .
August 25, 2013
Rated 1.0 out of 5.0 by JG2013 Non recommendable
This is the worst HI experience I've had. Way overpriced for the value. Staff not all that personable.
August 25, 2013
Rated 4.0 out of 5.0 by MOMOFSHELBY Excellent breakfast buffet
Very nice stay at the Holiday Inn. Our only complaint was noisy children in the hallway, but maybe that's to be expected on a summer weekend.
August 15, 2013
Rated 5.0 out of 5.0 by fun43 Offers preference for pillows
Was able to relaxed and enjoy the place. Elevator was clean not as what it was previously mention by other reviews. Swimming pool was spacious and the water was comfotable and warm.
August 15, 2013
Rated 1.0 out of 5.0 by Bearadise Clean this place up!!!!!
Dirty elevators, dirty room. The kennel I take my dog is cleaner than place. If you have no other place to stay. Sleep in your car.
August 5, 2013
Rated 4.0 out of 5.0 by JJane Room comfortable
It was a good location. Town was very friendly. The pool was too cold.
July 28, 2013