Rated 4.5 out of 5 by 71
Rated 5.0 out of 5.0 by sam0742 Helpful Staff
A number of family members were staying at the property while attending a wedding in the area. The night before the festivities took place at the hotel. The on-duty manager was present at the event the whole night and I told her that I was looking for a place to take my cousins to lunch. The manager volunteered to take of it and before the evening was out she had made the arrangements for us.
October 9, 2013
Rated 4.0 out of 5.0 by KathySue Comfortable and nice amenities
The room was clean & comfortable. It was great having the mini fridge & microwave along with the coffee machine. A very nice place to stay and convenient to the major highways and restaurants. We would definitely recommend this hotel.
October 7, 2013
Rated 4.0 out of 5.0 by Gray1goose one more place
just what I EXPECT =A CLEAN ROOM ,A QUIET ROOM, AND AND AN ACCURATE WAKE UP CALL
October 6, 2013
Rated 3.0 out of 5.0 by Jujusimps Great - except for sleeping
The hotel was clean & comfortable. Lobby nicely decorated. Room was very nice - had micro, coffee maker, fridge. Food was good. Service was good. All was perfect until shortly after I turned out the lights. The door to each room slams very fast and hard behind you unless you consciously grab it and gently close it. It's easy to be caught off guard and have the door slam behind you. (I'm assuming that this is for security purposes so that your door will always be closed tight and locked.) Well that happened over and over for several hours. I was woken by slamming doors no less than a dozen times. My daughter told me the next morning that her headboard shook every time a door slammed. I ended up getting up at 3am because I had such a horrible time getting back to sleep after having my sleep interrupted so many times.
The hotel was great while we were up and awake - after lights out it turned into a nightmare for me.
October 3, 2013
Rated 5.0 out of 5.0 by Finster70 Were there for a wedding.
Staff was extremely helpful, everything was great.
September 26, 2013
Rated 1.0 out of 5.0 by Trunette Not good
The hospitality was not good, and no free breakfast like the other hotels, so my company would not be staying there again. I called for some assistance one night the guy was rude, so I did let my company know. Just dissatisfied.
September 23, 2013
Rated 5.0 out of 5.0 by Jimmyfromapcfo jimmyfrompc
Our group returned after a few abscence and the staff madie us feel so welcome. Lisa and Brenda were passing out hugs to us. Ms Rainey welcomed us as if we were old friends as well. The meal for banquet was the best.
September 9, 2013
Rated 5.0 out of 5.0 by papaw5 Clean Room
Clean room & Bathroom, comfortable beds, clean pool and fitness room, equipment in good condition. Love that the fitness center is open 24 hrs. Wish pool had longer hours.
September 3, 2013
Rated 4.0 out of 5.0 by KB222 A nice hotel!
Had a lovely stay in this hotel. We were not impressed with the restaurant as it felt more like a cafe. Rooms were lovely and spacious and facilities were nice. The staff were also very friendly. We would stay here again.
August 21, 2013
Rated 5.0 out of 5.0 by luvnygiants Great Place to Stay
Always friendly staff. Excellent job of recommending Platinum members at check in
August 11, 2013
Rated 5.0 out of 5.0 by PretzelPerfect Love this place!!!
I stay here frequently for business and love it. The staff knows me and my family by name and are very welcoming. The rooms are always clean and beds are comfortable. I have stayed in several hotels in Winchester however this is my favorite.
August 9, 2013
Rated 5.0 out of 5.0 by Mimifire great service
We made a reservation on the road. We were concerned that we would be arriving fairly late so we called to make sure it wouldn't be a problem. The staff was wonderful. They assured me there wouldn't be a problem. When we arrived at around 11 pm exhausted from travelling the staff was friendly and got us checked in quickly so we could get settled in and rest. The hotel was clean and comfortable. Checkout was just as smooth. We were very impressed and happy we chose to stay there,
August 8, 2013
Rated 5.0 out of 5.0 by Lightnin24 Great staff!
I stay at Holiday Inns frequently and the staff at Winchester VA is top notch! Rani, Lisa, Debbie, Clinton and I can't forget Roger are the best! Great customer service.
July 31, 2013
Rated 5.0 out of 5.0 by DOCLRB Wonderful Property
This HI is the best maintained, attractive and most welcoming of any IHG site that I have ever patronized. Keep up the good work.
July 26, 2013
Rated 3.0 out of 5.0 by saveenergyguy Good but dry
Check-in was smooth and the room was clean and comfortable. The next morning, the hotel lost water service - no showers, no toilets, and no brushing of teeth. Not their fault, but it definitely caused me to check-out early and lower my rating here. I felt for the desk attendant that morning. Can't complain about anything else - probably just my bad luck.
July 25, 2013
Rated 4.0 out of 5.0 by Janellen Great Place
We enjoyed our stay so much on the way down to NC, that we booked a room for our return trip. Hotel was very clean and the rooms were great! Thank you
July 12, 2013
Rated 5.0 out of 5.0 by YankeeReb Excellent all the way!
Holiday Inn at 333 Front Royal Pike, Winchester , Virginia was excellent all around. Beautiful room, comparable rate, friendly and courteous staff, and a very good restaurant and lounge w/ discount prices for Priority Club members. Highly recommend this hotel.
July 9, 2013
Rated 5.0 out of 5.0 by beach12 great service
very nice experience, friendly staff, good food, clean , comfortable room.
June 29, 2013
Rated 5.0 out of 5.0 by whois Always great!
The staff at this property are the best! They always make every effort to accommodate guests and the occasional room upgrades are always a treat!
June 3, 2013
Rated 5.0 out of 5.0 by Lawjr515 Short notice - Great rate and Great stay
My daughter was having her first baby and we needed to stay on short notice for 5 days. Rainee was great booking our stay and getting a great rate. The room was very clean, bed comfortable and staff was very attentive/accommodating to any questions we had regarding the area and getting to the hospital. We had a late check in and an early check out, which was smooth and quick. The hotel does have a restaurant, bar, small fitness center and pool, which we did not use.
The location is great as it is right off HWY 81 with an IHOP, Texas Steak House and a Golden Corral nearby. Drive 15 minutes and you will be at the mall.
I highly recommend staying here and plan to be back soon!
PS: Healthy baby girl weighing 7lbs 14oz.
May 30, 2013
Rated 5.0 out of 5.0 by JoeBro Home away from home.....
We consider Winchester, Va, our second home. We live in Kansas but my mother's maternal side was in the area beginning in 1790.
This Holiday Inn provided a great experience with great people and service extraordinaire.
We liked having the restaurant on site for breakfast and dinner.
This is a great place to stay while visiting in Winchester and the room cost was very affordable.
Five stars from my wife and me.
May 25, 2013
Rated 4.0 out of 5.0 by tjhoff great service
Very nice and would go back!!! Loved the BIG shower!!!
May 17, 2013
Rated 5.0 out of 5.0 by accoucher Great bed- modern amenities.
Terrific value. Great mattresses. Highly recommend this hotel.
May 17, 2013
Rated 5.0 out of 5.0 by Ina48 Comfortable stay and kind staff
We would like to Thank you for all your help and kindness , the room was very clean and updated , the parking was perfect . We will be back during our travel .
May 10, 2013
Rated 2.0 out of 5.0 by chuck278 My bad experience
I stay at Holiday Inn properties alot through my business and I especially stay at this property in Winchester alot as we have many accounts and customers in this area of Virginia. My last stay was one that may make me change my plans and never stay at this property again. I was given room 301 which I have stayed in before and had no problems but this time the room smelt of cigar smoke and the bed closest to the bathroom was filthy. When I checked out the front desk said I should have asked for another room but I shouldn't have to do that. Your housekeeping staff should have alerted the front desk that this room was smoked in and next time should change the sheets on the bed.
May 7, 2013
Rated 5.0 out of 5.0 by Shortdancermom Great place!!!!
Great staff. Great price. Super clean!!
Nice relaxing area. Close to shopping and restaurants
May 3, 2013
Rated 2.0 out of 5.0 by JustAnotherCustomer Nice Room but Odd "Priorities"
Been in hotels for the last six weeks and the majority of those nights were at this property. I am pleased to say that the room was very nice ... My compliments to the walk in shower and the room appointments in general. My impression of the management of this property is not equally as complimentary. My biggest peeve: I found it baffling that they stopped serviing coffeee on the weekends. I suppose it was an effort to get more traffic to the restaurant and I couldn't agree more.... based on the two meals I ate there, the food was not going to bring you in. Also, being recognized as a priority club member was hit and miss, mostly miss. And seeing employees smoking near the rear entrance ... I guess I have grown accustomed to commmunities that discourage smoking in public areas.
Similar to my compliments on the room itself, the staff was always friendly and helpful. I will likely be returning to Winchester and I am absolutely certain will not return to this property.. Even the aging HI express down the highway is a bit more appealling.
April 25, 2013
Rated 4.0 out of 5.0 by shuny51 Very nice room
My husband & I were in town for a wedding arriving Friday with plans to stay the weekend. The room, with a king bed, was spacious & included a mini-fridge & microwave along with the usual coffee maker. The bed was quite comfortable with additional pillows provided. Friday night we went to a rehearsal dinner at the hotel with the food provided by them. It was absolutely delicious! We had no occasion to eat in their restaurant but if that food is anything like the food prepared for the rehearsal dinner I'm sure it must be very good as well. We had made a stop at the bar prior to going to the dinner & the drink I ordered was one the bartender hadn't made before but was more than willing to try. He was very accommodating & checked back with me twice to make sure I was pleased with it. The one con that we both agreed on was the poor lighting in the bathroom. Fortunately I don't wear makeup but I did have trouble working on my hair. If they improve that we would probably give a 5* rating.
April 13, 2013
Rated 5.0 out of 5.0 by Adville8548 Staff was very helpful Great Job
The at this property was very good. Clean room and great staff service.
April 13, 2013
Rated 5.0 out of 5.0 by bob87 Great Stay!
This hotel is nice and clean and very affordable!! We were pleasantly surprised by the spacious walk-in showers!
We will definitely stay here again soon!
April 12, 2013