Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 656 reviews
94%
Recommend This Property

Ratings Breakdown

656reviews

  • 5 Stars
    466
  • 4 Stars
    125
  • 3 Stars
    31
  • 2 Stars
    19
  • 1 Stars
    15

Overall great stay. Elevator takes forever

By

October 15, 2017

Room was neat, clean and updated. Loved the Directv and large shower stall. Staff was great and during our conference they were attentive to our needs. 2 things, the elevator service was poor. Not sure if one of the 2 were down, but only one was running for the 3 days I was there and being on the 5th floor service was very slow. Second, no cookies in the afternoon. There has to be cookies.

Read More
Read Less

Excellent customer service

By

October 09, 2017

When I arrived the front desk clerk was a bit overworked. I asked for a cot in my room and he replied absolutely. He brought it up to the room within a half hour. We were grateful for his attention to detail.

Read More
Read Less

Okay unless there's a problem

By

October 09, 2017

The breakfast was over priced for the quality and selection of food.

I had a problem with my bill at check out and the night desk clerk refused to help, stating I had to work it out through the 3rd party I booked the room with which was the ICH app.

I won't stay at this property again and also have ask my company to deter other employees from staying there. I have a choice and it will never be at this property again.

They never once recognized or even acknowledged my status as a spire member.

Read More
Read Less

comfortable

By

October 08, 2017

club

Nice clean comfortable staff was very friendly clean rooms and lobby

Read More
Read Less

Quiet comfortable restful

By

October 07, 2017

club

Stayed in this hotel during a stressful time and found it to be quiet, efficient and just what was needed for the occasion

Read More
Read Less

Great location

By

October 06, 2017

club

At least twice a year I travel from Boston to Charleston South Carolina. This hotel is a great halfway point for me,
I especially like the fact that it has a restaurant right onsite. I will definitely be staying there in a few weeks on my return trip

Read More
Read Less

Holly

By

October 06, 2017

club

Nice comfortable hotel
I will stay here again if in the area

Read More
Read Less

Hi

By

October 05, 2017

club

Could be a little more clean in bath
Could hear neighbors tv, not enough sound barrier

Read More
Read Less

Good night's sleep

By

October 05, 2017

club

Comfortable and quiet Hotel very clean and very friendly staff would recommend is staying in the area however would recommend different food options than what the hotel had to offer

Read More
Read Less

stay

By

October 04, 2017

pretty fantastic all around.
breakfast a bit slow, but otherwise fine.

Read More
Read Less

Disappointing to have an overbooked room

By

October 04, 2017

club

Requested a king bed room, and they only had doubles available. Wouldn't make it right. Very disappointing stay.

Read More
Read Less

Great Staff!

By

October 03, 2017

The staff was exceptional and made a long drive much better. They kept the kitchen open late for us to get something to eat and drink and made sure we were comfortable!

Read More
Read Less