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Rated 4.3 out of 5 by 505 reviewers.
Rated 3.0 out of 5.0 by Tired rooms with no "guaranteed" upgrade Good location and very friendly, helpful staff. The bedrooms did appear tired, - well used, i suppose would be a good description. As a Platinum elite member, this is the first Holiday Inn in two years where the upgrade hasn't been given. A bit disappointing when I had three rooms booked on the same weekend for a family event. April 24, 2015
Rated 4.0 out of 5.0 by Bright, airy ground floor room Spacious standard twin was comfortable for two-night stay. Lovely and quiet at night despite the room facing the car park and being on the ground floor. Comfortable bed (no middle dip). Small bathroom (as it usual), but amply-sized bath. Generous breakfast and efficient toast-making facilities - very important. Would have preferred cup and saucer to mugs. Efficient and unobtrusive table clearing followed a warm morning welcome. Pleasant and attentive staff compensate for unexceptional dining fare. Good bottled beers to choose from. Limited wine selection, but I could see that they tried to make the most of what they had. Will stay again. April 23, 2015
Rated 2.0 out of 5.0 by dissapointing my fiancé and I stayed here and was astonished at paying hundreds of pounds no breakfast or swimming pool or sauna was included ,it spoilt our weekend..... April 22, 2015
Rated 4.0 out of 5.0 by Good location and value The hotel is in a pleasant location not far from the centre of York. The room was a good size and the beds were comfortable. The bedroom and bathroom were very clean. The breakfast was nothing special but is good value if you pay in advance. All of the staff were helpful and we would be happy to return. April 21, 2015
Rated 5.0 out of 5.0 by Clean and comfortable We had stayed in this hotel previously when visiting York and knew that it would be clean and comfortable with ample parking. April 19, 2015
Rated 5.0 out of 5.0 by Relaxing Easter break Another enjoyable and restful visit. Cannot fault hotel and staff very relaxing and friendly atmosphere. Food and service excellent. Room a little cold on arrival. April 18, 2015
Rated 4.0 out of 5.0 by Lovely Stay, except... The hotel is well situated. Plenty of parking. 2 miles from York. Bus stop a 5 minute walk down road. Bus every 12 minutes. Don't even think about driving into York! We did once. Never ever again! 2 pubs near, Fox and Roman and the Crosskeys. Crosskeys quiet, food ok but smothered in Rosemary Thyme. Also menu nothing like the one on website. Went twice to Fox, lovely. Nice old pub, lots of atmosphere and great choice. Their various pies seem to be a speciality. Breakfast in hotel is great! Plenty of choice and serve yourself. Full English highly recommended. £5 each, you can't go wrong. All staff very pleasant and helpful. Free 24 hour Wi-Fi in rooms. Didn't dine in hotel as we prefer pub food. Complaints? Just one. The TV has plenty of Freeview channels as you'd expect. Then there's pay TV... We rarely watch 'normal' TV at home. I load my phone with TV series and films, and watch what we like connecting via a HDMI lead. Couldn't do that. All buttons on TV disabled and missing on remote to change input. Freeview drivel or Pay TV only options. We like to dine early, go to our room, have a few beers and wine, relax watching 'our' TV shows. We're 60 and have never come across this type of setup in the many hotels we've stayed in. For this reason alone we would not stay at a Holiday Inn again. Sorry. April 17, 2015
Rated 4.0 out of 5.0 by Good Hotel in right place We enjoyed our break at this hotel and were given every assistance when required April 17, 2015
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