Rated 4.4 out of 5 by 325
Rated 5.0 out of 5.0 by NJ 13 Expectations fulfilled
I usually stay at this Holiday Inn when coming to York it always lives up to my expectations hence the reason I come back.
It is also very accessible for York City Centre as it is situated on good bus route into York. It is also within walking distance of York Race Course.
I just park the car get on a bus and visit the City, very relaxing for me.
September 9, 2014
Rated 4.0 out of 5.0 by cassie167 Good location with easy access from A64
Bus stop near hotel with buses every 9-10 minutes into city
centre so no need to take car.
September 8, 2014
Rated 4.0 out of 5.0 by andrew david great value, pleasant stay
this is the first time for me to visit york. the hotel is
in the suburban area but very convenient to access with public transport.
with friendly and efficeint staff, making my stay very pleasant and relaxing.
September 8, 2014
Rated 3.0 out of 5.0 by Chriss51 A DISAPPOINTING BREAKFAST EXPERIENCE
We have stayed at this hotel a few times before and have always been please, however we have noted that the last couple of times the quality of breakfasts has
continued to decline.
Last time there were no bananas and hen some were brought out they were what you would throw out as being out of date.
This time the cooked was completely average at best,
and the coffee was undrinkable.
There was a lack of fruit and when my daughter pointed this out was told ' but there is fruit salad'.
My daughter also asked for soya milk and the actual carton was brought out and she was stood over whilst she poured it on her cereal and it was then taken back !
The best summary would be from my other daughter : ' The best thing I had was coco pops'
September 7, 2014
Rated 4.0 out of 5.0 by Magboy Good hotel
Good hotel good location friendly staff ideal for going into york 5 quid in taxi or a steady half hour walk
September 6, 2014
Rated 4.0 out of 5.0 by brian8045 hallways and carpets were shabby
could not get a double bed, I asked for one when I arrived and was told Iwould be contacted when one was available but after three weeks it never happened.
Staff were friendly and well mannered, but it was not up to the usual Holiday Inn standard
September 6, 2014
Rated 5.0 out of 5.0 by British break tourist Happy at Holiday Inn
Stayed for 3 nights with 2 young children. Highly professional and accommodating staff throughout. Lovely room with plenty of complimentary extras thrown in for the children.
Beautiful breakfast. Children's lunch/dinner menu is varied enough, although basic. Plenty of places to eat nearby.
Overall a great stay with super service and staff. Really felt like a holiday at the Holiday Inn. Look forward to returning again soon.
September 5, 2014
Rated 4.0 out of 5.0 by FredW Comfortable hotel
Good quality comfortable hotel in convenient position for York. Good parking and good availability of buses to/from city centre. Friendly and welcoming staff who were very helpful. Make sure you book breakfast as part of the package as it is an expensive after booking option. However it is good.
September 4, 2014
Rated 5.0 out of 5.0 by Lois 12 A very good stay - would return
Another good stay at this very well located hotel. Good parking (free), bus across road into city. Recommended
September 3, 2014
Rated 5.0 out of 5.0 by fred2222222 very friendly staff
A home from home very friendly and efficient staff good food
August 31, 2014
Rated 5.0 out of 5.0 by fatmanpauluk Overnight Stay
Used this hotel as I was able to use my IHG Reward Club Points as most hotels in the area were full or were asking silly prices for a bed for the night.
We were upgraded to an Executive Room. The bed was extremely comfortable. The TV is huge. The windows had wooden shutters and kept the light out for a fantastic nights sleep, The only draw back is the bathroom; it's tiny. Usable space is 4 foot by 3 foot. So there's no way of being able to share the room. The staff are very friendly and knowledgeable.
August 30, 2014
Rated 4.0 out of 5.0 by Mike4420 Great Night
Thanks to all the staff, all very polite and professional.
The usual high service I get from IHC.
August 29, 2014
Rated 5.0 out of 5.0 by H & J Just what we wanted.
We chose this hotel because it was near to the racecourse although the main city attractions are easily accessible (in our case by local transport). The room had been cleaned to a high standard, was very comfortable, well equipped and quiet. The staff were at all times really helpful and friendly.
The restaurant is available for evening meals (as well as for an excellent breakfast). At first sight the menu appears very limited. However, once seated, a slightly different menu with a more varied choice is available. It is a pity that the evening menu is not provided prior to booking a table as the apparent lack of variety almost deterred us from eating here.
Overall we would thoroughly recommend a stay here and definitely intend returning.
August 26, 2014
Rated 5.0 out of 5.0 by ianm67 birthday break
love this hotel as it is so big making it feel very spacious.staff in all areas are very attentitive,rooms are big,clean and have very comfy beds.the only thing thing that spoils it is the slow flow of the shower,didn"t dampen our great stay.
the food for breakfast and dinner was plentiful and appetising,love the pancake machine.just don"t like the coffee..it is too strong and a bit bland,but again only a minor issue
August 23, 2014
Rated 4.0 out of 5.0 by plus8 BathroomSpace
Given the age of this hotel, the bathrooms are very small compared with current day expectations.. The hotel is better suited to short not longer stays.
August 22, 2014
Rated 5.0 out of 5.0 by Trevaskis Great stay in York
Ideally placed for a visit to York with its many attractions and facilities, the comfort and service by the Holiday Inn was superb. I have no hesitation in recommending this hotel to anyone in a similar position.
August 21, 2014
Rated 5.0 out of 5.0 by Lancslass Happy choice
Last minute decision to have time away from stress at home. many places booked up. pleased we ended up here. It met all our needs. Slight problem over IHG points but very patient, mother of 2 boys Kelly helped and also allowed us to book Harrogate Holiday Inn (wished we'd stayed put)
August 21, 2014
Rated 4.0 out of 5.0 by Elaine & John August 2014
Friendly staff and very clean rooms. Beds very comfortable. Breakfast choice good. Food (if not added on booking form) very expensive and drinks the same. We had one small problem in bathroom but that was sorted the same morning. Would stay there again if in the area as there was no need to even use the car - public transport almost opposite hotel.
August 19, 2014
Rated 5.0 out of 5.0 by Salpal2013 Thanks
Having had an appalling issue with an awful manager and bad experience with Plymouth Holiday Inn, I was nervous about trying another holiday inn i did not know.
The Staff at York holiday inn were helpful, informative and just plain excellent on customer service, thanks for restoring my faith
August 18, 2014
Rated 3.0 out of 5.0 by Wombatman Comfortable stay
The hotel was clean and comfortable but some of the areas need attention. The room furniture was very old with a lot of scuff marks. The lifts were very small and just about catered for our luggage.
We had the standard internet package (free as a Gold Elite member) but it was very, very slow. If you want faster speed you have to pay extra.
August 18, 2014
Rated 4.0 out of 5.0 by Chelseabun67 Warm
We stayed in Yorkshire at the Holiday Inn for a couple of nights whilst visiting the area and taking in the beautiful scenery. The English ladies who dealt with us from Reception were charming, friendly and informative. Our room was light, nice
August 17, 2014
Rated 5.0 out of 5.0 by Leslie08 Great weekend
Made my stay great and made my in-laws feel very relaxed. The staff where carrying and very helpful even from before my visit will try to visit again soon
August 17, 2014
Rated 5.0 out of 5.0 by Nonymouse Genuinely caring staff and comfortable accommodation
Hotel was easy to locate. Room, restaurant and bar all felt comfortable.
I'll always remember and value the polite, helpful and friendly staff who went out of their way to assist me.
August 16, 2014
Rated 5.0 out of 5.0 by Nicho369 friendly staff and great location
This is an ideal location to meet up with friends. It has a good restaurant and a great pub opposite if you don't want the bus/taxi into town. We walked in and out of town during our stay. Tadcaster Road is a pleasant stroll and the hotel is perfectly placed to have the hustle and bustle of York on your doorstep but be just out enough to get away from that if you want to. We will definitely be returning again. Staff are very friendly and the rooms comfortable and clean.
August 15, 2014
Rated 4.0 out of 5.0 by leighm nice area
staff could be a bit more welcoming, and a few more vegetarian dishes on menu. beds comfortable, but cleaning could be improved
August 12, 2014
Rated 5.0 out of 5.0 by frankie123 friendly staff great experience
We had a relaxing comfortable stay where staff could not be any more helpful. Hotel was lovely and very comfortable. The one problem we did have was dealt with efficiently and never put a dampner on our stay
August 12, 2014
Rated 5.0 out of 5.0 by old man coull good location for access to York
Staff attitude towards guests excellent spacious seating outside when weather was nice scenery good
August 11, 2014
Rated 4.0 out of 5.0 by Smith5640 Excellent Staff
The receptionist was utterly professional and very helpful. Checking in took just a few minutes and her demeanor throughtout was friendly and happy. The room service was delivered within the timescales promised and the food was of a good quality. Checking out was swift and breakfast was standard but nice. Overall a comfortable stay, well done.
August 11, 2014
Rated 4.0 out of 5.0 by Terry_101 A good example of the best of Holiday Inn Hotels
The York Holiday Inn Hotel is in an excellent location, being on a good bus route only 10 minutes into town.
There is an substantial free car park within the grounds.
Our large corner room was an added bonus.
Our visit coincided with an extremely hot period and the aircon in the room struggled to cope.
The staff were always helpful.
The free internet access although welcome, was rather slow. (I 'tethered' my PC
August 5, 2014
Rated 5.0 out of 5.0 by Backlash Holiday Home
I am a frequent visitor to the Holiday Inn and never come away disappointed. I am always greeted with a warm and friendly welcome. The staff make my stay and are the reason I keep returning to the hotel. They are attentive, courteous and treat me like an old friend. They are well presented, well-mannered and always happy to go the extra mile. The staff that stick out are: Hayley and Jack (nights) on reception, Beth. Lizzie, Jake and Kristy. Darren the duty manger. Thank you!!
The hotel itself is set back from the busy road and as a seventies look about it. The food is limited and you can tell most of it is frozen or comes from the micro-wave. I am sorry to say anything negative about this hotel as it’s the one I spend most of my time in away from home but do believe the food as room for improvement.
August 4, 2014