Rated 4.3 out of 5 by 276
Rated 3.0 out of 5.0 by apmi Awful dinners
The evening meals, particularly the main courses, were a disgrace. We had to queue for a selection of three poor main courses - e.g. a dry, over-cooked piece of chicken, or a stewed piece of salmon - and we weren't allowed to have more than one choice, The vegetables were stale and had obviously been cooked long ago. The sauces were a joke.
It reminded me of a 1980's Harvester restaurant, not an expensive modern Holiday Inn.
July 7, 2014
Rated 5.0 out of 5.0 by Poacher62 Reception
Had a couple of problems with the room (entirely my fault - a "Please clean room" sign hung the wrong way round meant the room was not cleaned
July 5, 2014
Rated 4.0 out of 5.0 by JohnofRhyl An enjoyable visit
Enjoyed our stay. Very handy bus stop to get into the city. Poor choice however for the evening meal although the restaurant staff were very nice. Pity there wasn't more attention given to cleaning the tables properly as they were always sticky.
The room was nice and spaceous with a nice view.
There was a problem with the A/C in the second room we had booked. Although this was dealt with promptly when reported it was felt that more of an apology for the inconvenience should have been forthcoming.
July 4, 2014
Rated 4.0 out of 5.0 by woody39 easy access into centre of York
Really well located hotel within 30 minutes walking distance to the Micklegate.
On a very frequent bus route for those wishing not to walk into the town.
Next to York Race Course for visitors interested in this sporting activity.
You will never be bored visiting York - there is just so much to see and do.
July 3, 2014
Rated 4.0 out of 5.0 by nigelhig Comfortable room and good service
A brief but enjoyable stay. The room was comfortable and the breakfast was excellent. Would be happy to stay here again.
July 2, 2014
Rated 5.0 out of 5.0 by LynnKM Great stay
From the moment we walked through the door the staff could not do enough for us.
July 1, 2014
Rated 5.0 out of 5.0 by xxxxxxxxxxxxxxxxxxxxxx Very pleasant stay
I would recommend this hotel and being convenient location, easy to park if coming by car, very good service, food and accommodation.
July 1, 2014
Rated 5.0 out of 5.0 by Mike W/X Great service
Excellent service provided by all staff. Hotel was very clean with plenty of amenities if needed. Food was good, the breakfast buffet style was always kept well stocked up by the restaurant team. Reception staff were very helpful. We will certainly be returning to this Hotel in the future, One small criticism the bathrooms are on the small side only room for one at a time!!
July 1, 2014
Rated 5.0 out of 5.0 by one of Dad's army Great comfortable room
I have stayed at this hotel previously without any problems. This year everything was even better than my previous stays being allocated an excellent room with a king size bed. the quality of food in the restaurant has improved although still priced a little on the high side. Breakfast was still its usual high quality.
June 30, 2014
Rated 5.0 out of 5.0 by lil75 Comfortable stay
This hotel is very well situated, near York town centre, with bus service every 5-6 minutes just outside. There is ample parking for cars . The staff at the reception is very knowledgeable, ready to help and very friendly. Our (executive) room was big, very comfortable and included a fridge, very useful in hot weather. The shower was very powerful and very easy to use. The restaurant was of good quality, and our waitress was very helpful and friendly. The breakfast was good. We loved our stay and would not hesitate to recommend this hotel to anyone.
June 29, 2014
Rated 5.0 out of 5.0 by Lola22 A good choice for our stay...
The hotel is quiet and relaxing.staff welcome you and are very pleasant.We enjoyed good breakfasts on the 3 mornings we were there. We were pleased we were able to bring our little dog.Thankyou for a nice weekend.
June 28, 2014
Rated 5.0 out of 5.0 by Gary1340 Good as always
Good as always
Have stayed here on a large number of time , does nt disappoint
June 28, 2014
Rated 5.0 out of 5.0 by Northernbob Great hotel and meeting venue
This has got to be the friendliest hotel I have ever stayed in. All the staff were happy and smiling and couldn't do enough for all guests. I stayed for 3 days as I was running a Training course there also and so enjoyed the conference hospitality too. It would be very difficult to criticise the service all round. It is at this time that I wish I had remembered individual staff names, but just a couple (excuse my spelling if wrong) Caro who looked after us in the meeting rooms, friendly, efficient and just generally a nice guy. Kristy in the Bar/ Restaurant. All the girls and the young man on reception, the Duty manager et al. Thank you all, this is my hotel of choice in York in future!
June 28, 2014
Rated 5.0 out of 5.0 by ihavenonickname2 Comforable and good service
We have stayed at this location before. We find the hotel ideally located as a base in order to visit Yorkshire and the Dales.
A lovely holiday. Thank you.
June 27, 2014
Rated 4.0 out of 5.0 by Mulholland Great breakfast and staff
Overall experience good staff very good also breakfast was very good. Bedroom on the small side and also decor seemed dated. No SKY sport in your room for the price you would expect it.
June 26, 2014
Rated 5.0 out of 5.0 by DJB947 : Comfortable bed and great service.
I had room 20 on the ground floor, so it was convenient for the bar and the dining room areas.
There was plenty of flexibility on when to dine and the food was excellent. My room was neither too hot nor too cold and I slept well each night during my five day stay.
June 24, 2014
Rated 4.0 out of 5.0 by Susie6 Good Service, Friendly staff and good food.
Been here many times over the years. Always enjoyed our stays and this time no different. Friendly efficient staff, good food, well presented. (Only gripe and this is a personal one) not keen on the chunky white mugs used for the tea and coffee, feel cups and saucers would be better especially for evening meal. Room a little tired looking but clean with comfortable bed.
June 19, 2014
Rated 4.0 out of 5.0 by Regg1 Great value with breakfast, champagne and chocolate included
Holiday Inn provided great value for money for our weekend getaway. Greeted with Champagne and chocolates upon arrival in the room. Bathroom was a little cramped.
June 18, 2014
Rated 5.0 out of 5.0 by cello_ace Superb hotel
This was an excellent choice of venue for our convention .Kate was always on hand to help and advise with regard to our booking .The convention room was 1st class and perfect for our needs .The lunchtime buffet could have been a bit more exciting than just sandwiches and we had to prompt for afternoon tea and coffee (we would have liked some biscuits with this !) .
The hotel rooms were very comfortable and clean .I would recommend this hotel and would return there for another stay .
June 18, 2014
Rated 4.0 out of 5.0 by Tricky14 Tadcaster Road York
Good hotel in a good location with a very good breakfast, and the staff were very welcoming and friendly
June 16, 2014
Rated 4.0 out of 5.0 by Trevornw Given a moving bed again
Given a wheeled bed again which moves when you sit on it to watch TV, the pillows disappear between the bed and wall. Was moved eventually!
June 15, 2014
Rated 3.0 out of 5.0 by Lee-wba Nice room bad restaurant service
Stayed for one night on business everything about the hotel was good apart from my dinner experience. Sat down at 20:30 and did not finish until about 22:15 when it wasn't even busy isn't good enough. Also had to ask for my drink twice. Wasn't happy. It was also very hot in the restaurant at breakfast time, uncomfortably so.
June 15, 2014
Rated 5.0 out of 5.0 by gerbil01 mr
felt a warm welcome from members of the check in staff, room was very relaxing
June 10, 2014
Rated 3.0 out of 5.0 by Toptrainer Pillows really uncomfortable and evening meals worth giving a miss
Needs some work to improve the evening meals and comfort of sleep. Rest of the service was good.
June 8, 2014
Rated 4.0 out of 5.0 by SA394 Quiet Place on outskirts of City
The hotel is quite a way out of town but does not take long on bus or by taxi. It is very quiet and is clearly well looked after. Staff were pleasant and helpful. Only issue I had was that the buffet breakfast seemed a bit dry and overcooked.
June 8, 2014
Rated 5.0 out of 5.0 by sal1977 Fantastic stay
We have just returned from our stay in the Holiday inn York and we must say how fantastic it was. I booked 2 rooms for two families (2+2) and it couldn't have been any better than having a joining rooms! The package also included our 1st night evening meal and wasn't expecting it to be a 3 course meal off the menu. We couldn't fault a thing about our whole stay, the kids (all being under 9yrs old) had a lovely time, the staff were very friendly and helpful.
We would stay here again and recommend it to anyone looking to visit York.
The location was great for hopping on the bus into town and run till 11.30pm, just look for the number 4 bus!
Only down point was having to pay for the wi fi
June 7, 2014
Rated 5.0 out of 5.0 by Lenval Great stay at York
Good hotel, helpful and friendly staff, very clean and pleasant surroundings. Comfortable bed, quiet and everything you could wish for during a leisure break
June 5, 2014
Rated 5.0 out of 5.0 by chilla comfortable hotel to relax in
Have stayed many times always a pleasure will be back again next year
June 3, 2014
Rated 5.0 out of 5.0 by dt_50 Comfortable room
- Comfortable room
- Friendly staff
- Good location ( for our visit requirements)
June 2, 2014
Rated 4.0 out of 5.0 by ChrisRJ Dated
Not the most attractive Holiday Inn we've stayed in; due for a refurb!
June 1, 2014