Rated 4,4 out of 5 by 89
Rated 3,0 out of 5,0 by robindm Nice place poor service
The hotel was ok, nice room, a bit tight for a family of 4 though in one room. Issue was we were due at a wedding at 2pm, turned up with 2 rooms booked but neither available at 1pm. Member of staff, when asked what we could do responded with a "computer says no" and didn't help. So we had to get changed in their toilets - not what I would call customer service.
30. November 2013
Rated 1,0 out of 5,0 by RamblingOn Party below room
Came back to room after a tiring day, wanting an early night, to find a party going on directly below our room. No mention of this at time of booking or at check in. Bed was vibrating from the noise of live band followed by disco. Kept awake until after midnight. Worst night ever in an IHG hotel.
Surely party guests should have been allocated those rooms above party? Other areas of hotel would have been quiet. Phoned down to reception to complain at the time and got a non-committal "I'll ask them to turn it down a bit" response. Was no change whatsoever.
Reported again at check out. Was told our comments would be passed along to manager. Was not asked at check out how our stay had been.
27. November 2013
Rated 4,0 out of 5,0 by stevec312 Nov stay
Hotel great location room clean tidy shower v good breakfast ok
20. November 2013
Rated 5,0 out of 5,0 by officer5 SPOT ON WITH HIGH STANDARDS
Stayed for 2 days in cold wintry November.
Lovely hotel, clean, warm, friendly and helpful staff.
Breakfast good value with everything one wanted.
Excellent parking. Plenty of hot water.
Had the use of a Bell Boy for our luggage which made moving luggage effortless for this pair of pensioners.
Everything we needed for a smashing 2 night stay to visit family who live locally.
Did not use the Restaurant attached - bit out of our league price wise.
18. November 2013
Rated 3,0 out of 5,0 by DKW09 Convenient for Royal Liverpool Golf Club
Convenient and comfortable but breakfast was very poor and the bar/seating area has no atmosphere
15. November 2013
Rated 5,0 out of 5,0 by tuxta great stay and worth a visit
Friendly efficient staff . Clean and midern rooms with mood lighting in the bathroom..
Did not sample the breakfast but it looked very basic and a little like a cafe.
Would recommend to everyone.
A very pleasant stay.
6. November 2013
Rated 5,0 out of 5,0 by Mike6 2nd Stay Very Good
We've stayed before and enjoyed the pleasant location and especially the proximity to the beach - very relaxing and full of interest. This stay was for 2 nights and went very well - the staff always helpful and courteous - and the sleeping was great.
5. November 2013
Rated 5,0 out of 5,0 by Grandparr Excellent hotel
We have stayed three times now. The hotel is always immaculate and the staff always helpful. Beds are very comfortable and large. It is also on the edge of a very good shopping street. Good value.
4. November 2013