Rated 4,0 out of 5 by 82
Rated 4,0 out of 5,0 by Rogerrbctc Great location for the south
Have stayed here before. HIE you know what you are getting.
Avoid in the summer though as motorway proximity and no air-con means loads of noise or hot stuffy roome.
Double beds are all well worn and can do with replacement.
This time of year though good value if pre-booked
28. November 2013
Rated 4,0 out of 5,0 by weeginger60 service going downhill
I filled out a form which was in the room but I`ll repeat same here.
On arrival we were allocated a room surely when a room is booked it is allocated then but I did mention we did not want a room above reception as it is too noisy from staff putting out rubbish from the bar e.g. clanging of empty bottles. any way the room was ok it looked out the back of the hotel. However 2 lights in the room did not work so the next morning being sat I handed a note to this effect to the girl at reception as we were out all day we expected the lights to be working when we returned alas not the case so reported it again and the duty manager came and with a bit of a struggle he changed the bulbs and hey presto working lights. There were numerous stains on the room carpet I would suggest its time to shampoo them and not just a quick hoover I also appreciate you have a quick turnover of guests but it only takes a few minutes for a steam clean be proud of your hotel and treat it with a bit more respect the way you should your guests.
27. November 2013
Rated 5,0 out of 5,0 by hatters stay
Always clean and tidy room however was freezing when we booked in but soon warmed up when the heating was put on.
beds comfy as usual.
1 disappointing factor is the lack of plug sockets in the room
Breakfast very good warm and tasty and plenty of choice.
22. November 2013
Rated 5,0 out of 5,0 by StuDor Ideal central location
Once again a very good stay although it was unusually quiet.
All staff friendly and attentive
Special mention to Andrea, excellent as always
18. November 2013
Rated 4,0 out of 5,0 by cadwaladr Bed very soft!
Ours was a convenient one night stay over on way to the north of Scotland. Staff were friendly enough. Only real gripe was the springy softness of the double bed's mattress which was at least conducive to sleep.Also, can't something be done about the taste,texture and type of scrambled egg at HIEs ;-)
7. November 2013
Rated 4,0 out of 5,0 by Customer12 Holiday Inn Express Hamilton visit
The room was clean and tidy and comfortable. A couple of minor issues were quickly attended to. The beds were excellent with a choice of pillows. The bathroom likewise was well prepared. The food quality was okay but the 'fresh orange' drink available was insipid -the rest of the drinks appeared to be fine. Overall recommended, happy to stay there on a future occasion.
5. November 2013
Rated 5,0 out of 5,0 Excellant place to stay
My wife and I was on a business meeting in Hamilton and this was a great place to everything was great and we will stay here again
31. Oktober 2013
Rated 5,0 out of 5,0 by Anne18 great place to stay
My husband and i had a great stay in the holiday inn the bed was very comfortable and the room was spotless the choice at breakfast was excellent we will be booking in again next time we come up to Scotland
30. Oktober 2013