Rated 2.0 out of 5.0 by thataintright Official Ripken Baseball Hotel?
We stayed here for a Ripken Baseball tournament. We were placed on a different floor than the rest of our team, even though we booked it 6 months ago. We were told this was done because of our room request...only to find out everyone in our group had the same rooms which were two double beds. Later was told they book rooms alphabetically...Also breakfast didn't start until 7am, but had to be at the ballpark everyday by 7am. Absolutely no value as other family members stayed within walking distance of here and didn't have our "group rate" but paid $60 less for same room with 2 double beds. Look around and do not fall for group rate as there are better values closer to the complex. Also found out a team mate who didn't make reservations booked a room when arriving and was placed on the same floor as the rest of our team. Priority membership got me a bottle of water and bag of chips....whooo hooo
June 9, 2013
Rated 2.0 out of 5.0 by TomTravaler Poor experience
It looks like the owner is trying to improve the property however, my room was very hot when I arrived. I put the ac on and the room never cooled off. When i first checked in I actually asked the desk clerk if she was having a bad day. i went to breakfast in the morning and couldn't even get a cup of regular coffee. As a platinum member I usually choose a holiday inn over other properties, but I won't do that in Aberdeen again.
June 6, 2013
Rated 5.0 out of 5.0 by Batteryman Recent Stay
I have stayed at this hotel several times, and I am pleased with the location near restaurants, and with the breakfast.
May 27, 2013
Rated 4.0 out of 5.0 by PJ56 Our stay was going well until the fire alarm kept going off.
Our overall stay was very good. The staff was very nice and accommodating. The fire alarm at 8:15am after a very late night was crazy especially when we found out that it was a sensor on a pull alarm that sounded as if it was a maintenance issue.
May 23, 2013
Rated 2.0 out of 5.0 by baseballmom23 Great Location, but not so great service
I think this hotel is recommended through the Ripken Baseball tournaments. We were staying as a team with a group reservation, coming straight from being at the ball fields all day. We arrived at the hotel after 5:00 and none of our group's rooms were ready. Shouldn't a hotel that is recommended to baseball teams, have the rooms ready for the team promptly at 3:00 check-in time? We didn't get our rooms until after 5:30 and some members of our group were even later than that.
Our coupon for a free meal from Ripken (one of the advertised perks# was only good for Saturday, and we checked in on Saturday evening, so we couldn't use it.
The breakfast #one of the advertised amenities) wasn't served until 7:00. I inquired twice about the breakfast time at the front desk and said that our team had to be at the field at 7:00 for an 8:00 game on Sunday, the hotel staff did not make any attempts to make other arrangements for us. The only helpful employee happened to me in the elevator in the morning as my husband was going back up to our room with our fast food breakfast, and she did say that she would have "cold" foods ready and we could come down early, but just that the hot food would not be ready. We appreciated her gesture and were able to get some milk and cereal.
No pool towels were available and I walked around trying to find someone to ask for more towels, couldn't find anyone and there were long lines at the front desk.
We have stayed in other Holiday Inn Express' and had two queen beds to a room whereas this hotel only had two double beds.
In addition, as a priority club member I requested a late check out time and was told that it was absolutely not possible. At the very least, they could have offered me a 2 and a half hour late check-out since my check-in time was delayed by that amount of time.
Nothing was offered to us as compensation for our inconvenience. Great location, but not accomodating for baseball tournament teams.
May 19, 2013
Rated 4.0 out of 5.0 by RBrady63 Aberdeen Review Apr 13
I stayed thier for two days the third week of Apr 13, and it was clean, professional and comfortable.
April 29, 2013
Rated 5.0 out of 5.0 by paulpat Olive Tree restaurant is the reason we stay here.
Excellent service, always use the pool, but the Olive Tree next door is the main reason we stay here.
April 28, 2013
Rated 5.0 out of 5.0 by Batteryman Good stay
Very pleasant staff, comfortable room, good breakfast, good value.
April 14, 2013