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Rated 4.4 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by What you should expect A comfortable, newer facility with everything you expect from Holiday Inn Express. July 23, 2015
Rated 5.0 out of 5.0 by Thank goodness for Albert Lea Holiday Inn We were super tired, having been up since 5:30am and had trouble finding a hotel. Finally got a room at the Albert Lea Holiday Inn, arriving around 2am. The desk clerk was ready for us and was very welcoming. The bed was SO comfortable! The room was a little warm, but we cranked up the a/c and it cooled down fairly quickly. There were both firm and soft pillows which we very much appreciated. The room was beautiful, serene, and comfy. I wish we had arrived early enough to really enjoy it. A nice little extra - the makeup remover towelettes in the bathroom so I didn't have to dig through my bag so late at night. In the morning, the shower was great, although I did notice that the sink faucet wasn't seated correctly so there was a hole visible next to it. No big deal and I'm sure others would never notice. One unexpected luxury was the soft water which we've never had a hotel before. Breakfast was the usual fare. Nice, but nothing to write home about and the eggs were watery. I'm guessing they were eggbeaters or something similar. My husband wished there were some bananas, and I didn't spot the yogurt until I had already eaten. The coffee was good and the biscuits and sausage were decent. Not a super great breakfast, but not bad for a hotel and there was plenty of it. More than a continental breakfast, so that was nice. We slept super well and left feeling refreshed and ready for another day of travelling. Thanks Holiday Inn for giving us weary travelers such a wonderful place to rest. July 13, 2015
Rated 5.0 out of 5.0 by Quiet and comfortable Due to a recent injury I needed a handicapped room. It was spacious, clean and easy to navigate. July 12, 2015
Rated 5.0 out of 5.0 by Holiday Inn Very clean hotel and friendly staff. The rooms were well maintained and clean. The pool area could use some inprovements, not very inviting and very small. July 10, 2015
Rated 5.0 out of 5.0 by Great stay Typical excellent service from HIE. Business center needs some attention but otherwise excellent. July 7, 2015
Rated 4.0 out of 5.0 by Nice Facility Nice Facility with friendly staff. They were missing a couple of normal items on the Breakfast, but that is minor. July 5, 2015
Rated 5.0 out of 5.0 by Great service comfortable bed Room was very clean, bed was comfortable. Staff was very helpful to whatever we needed. July 5, 2015
Rated 5.0 out of 5.0 by Thought I was at home when I woke up! Friendly, knowledgeable, helpful front desk staff. Even the breakfast lady greeted us. Customer service, top notch! July 3, 2015
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