Rated 4.4 out of 5 by 160
Rated 5.0 out of 5.0 by Matt45000 Good service, clean hotel
Friendly front desk staff, nice simple and clean room and bathroom. Easy 10 minute walk to city centre,
August 24, 2015
Rated 4.0 out of 5.0 by Malouey Fantastic room, great value but extremely hot!
Chose hotel as close proximity to Calais. Hotel is situated 2 mins from a nice little area with a few bars/restaurants etc and a few minutes walk from a very lovely large square with tons of places to eat. Room was great with extremely comfortable bed and full size double sofa bed for the kids (thick mattress too). Room facilities good with tea and coffee/wifi etc. I booked this hotel as the room had aircon. This was almost non-existent - if you position yourself in a certain part of the room you could just about feel it stirring the air. We didnt sleep very well due to being so hot - and it was only 20 degrees outside. I can't imagine how unbearable it would be in a heatwave! Other than that though a good place to stay.
August 19, 2015
Rated 4.0 out of 5.0 by Mark 2 Good Welcome and nice room
The hotel comes up to the standard required.
Breakfast is good although the clearing of used plates etc was not efficient as personel chatting.
Outside Plaza area looks unkempt
August 5, 2015
Rated 2.0 out of 5.0 by JJCCD Accueil et propreté indignes d'un hôtel de ce standing
Pour la première fois dans un Holiday Inn, nous avons constaté que l'accueil était déplorable, le personnel peu aimable et inattentif à nos demandes.
La propreté de l'hôtel et de la chambre laissaient à désirer.
Une impression d'ensemble indigne d'un hôtel 3 étoiles et de ce à quoi nous sommes habitués pour des hôtels de cette chaîne.
August 4, 2015
Rated 2.0 out of 5.0 by gianni99 Disappointing stay
We're a family of four but we were put in one of the smallest rooms in the hotel - despite the hotel being half empty. Room smells heavily of smoke, toilet doesn't flush properly and air conditioning is ineffective even on full power. Poor.
July 25, 2015
Rated 4.0 out of 5.0 by Brisbaneite Excellent location and good facilities
A relaxing night en-route to the channel ports. Well located with convenient parking spacious room
July 22, 2015
Rated 3.0 out of 5.0 by fbie73 Bien placé mais c'est tout
Acceuil et personnel tres courtois. Chambre et matelas décevant.
L'hotel a mal vielli et le prix demandé est trop élevé par rapport aux prestations et niveau de confort.
L'hotelö est idealement placé pres du centre à qq minutes à pied et à coté de la gare
July 9, 2015
Rated 5.0 out of 5.0 by CandM3715 All round excellent, with buffet breakfast worth getting up for!
Hotel, room, staff, location, all superb. Hotel and room spacious, clean, comfortable and well equipped. Staff friendly and helpful. Amazing buffet breakfast that had everything you could think of and more, and was kept clean, tidy and topped up apparently seamlessly by the brilliant staff in the breakfast room. Location close to the station but also a 2 minute walk into the centre was great. It wasn't the cheapest of hotels, but we found it to be comparable with others in Arras when first looking. Very glad we chose it and would definitely return!
July 8, 2015