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Rated 4.4 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by One night in Arras This was an overnight stay whilst we were on a family trip to commemorate lost loved ones in the Great War. The Holiday Inn Express, Arras provided an excellent base for all of us. It provided us with a good night's sleep, friendly atmosphere, good breakfast and a central location for our activities. November 15, 2014
Rated 5.0 out of 5.0 by great as always always stay here on our travels to Spain. Room is great as is the location staff are superb - thanks November 13, 2014
Rated 5.0 out of 5.0 by Strong contender This is an extraordinary site, so close to a station where British troops twice de-trained to go to war. It's a homely hotel, with friendly staff and filling breakfasts, and its location could hardly be better: just round the block from the underground car park and you're on the road to a range of sites, local and not-so-local. For the battlefield traveller, this place makes good sense, and if you simply want to hole up in the locale, ditto. No major drawbacks: the rooms are very comfortable, but the general decor could do with some attention: things like the odd bathroom tile and the colour scheme need a makeover. But for proximity to the town centre and to the routes in and out of town, it is difficult to beat. And if you tire of the area and have to escape to Paris, the railway will get you there in around 50 minutes - and back before midnight if you don't want to turn into a pumpkin. Defintely worth investigating. November 4, 2014
Rated 5.0 out of 5.0 by Somme visit Reception staff were outstanding. Very helpful and accommodating. Breakfast was varied and very enjoyable. Parking was simple. Overall, an excellent stay November 3, 2014
Rated 2.0 out of 5.0 by Business Trip This hotel is very basic. Had problems with entering the room for the swip key did not work. Had to try several times before being able to enter my room. Internet could be spotty at times. Great location near City Center. November 3, 2014
Rated 4.0 out of 5.0 by Good location Great location right by the station in Arras - underground public car park (special rate for guests). Room had a couple of problems - the key card was very temperamental and air conditioning didn't work but clean and spacious even for a family of four. Staff very helpful and lovely buffet breakfast. A good value option for exploring the Somme memorials - Louvre-Lens worth a visit too. October 31, 2014
Rated 3.0 out of 5.0 by In need of renovation The Holiday Inn in "Arras" is in dire need of renovation. The rooms (we saw two) are small, dark and stuffy - and what makes sleeping, nay staying there uncomfortable, is the fact that you're not able to open the window even for an inch. Hence the air is bad and stale. Not that there would be a fantastic view - we pretty much saw the backyard. Most annoying was the "door lock system"; the card key hardly ever worked. Once it took us five minutes and literally 30 plus efforts to open the door to our room, once only the staff could do it (and it took her also several attemps!). The staff at the reception clearly knows about this issue, but did its best to ignore our complaints and let us wait for ages... until we finally got to change our room. As a guest you should be able to easily access your room at any time and not wrangle with the door! On the plus side there was a fantastic breakfast - a great choice of cereals, different types of bread, a nice variety of cold meat etc - a real feast. I loved the orange press! The location is also fine - there are always (more or less) free parking lots on the street and it takes less than 7 minutes to reach the city centre. However - all in all for a Holiday Inn Express this hotel did not live up to our expectations; we had a very mixed experience. October 21, 2014
Rated 4.0 out of 5.0 by Great overnight stay Easy to find hotel that fitted all we needed for an overnight stay - arrived late but was easy to find, good parking facilities directly linked to hotel. room good size, clean October 18, 2014
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