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Rated 4.1 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Express Batavia NY Best Choice for Batavia NY. It's the newest HIX Design, Attentive Staff, Nice Rooms, just off the Thurway (Rt 90). Much better service than the Hotel across the Parking Lot December 25, 2014
Rated 5.0 out of 5.0 by Above Average We enjoyed our overnight stay at HI Express. The best part was it was a Rewards Night. December 24, 2014
Rated 5.0 out of 5.0 by Friendly Staff This hotel was perfect for my business visit. The location is right off the freeway with easy access and the hotel itself was modern and comfortable. Plenty of access to restaurants and the staff at this holiday inn are more than willing to accomodate your request. December 22, 2014
Rated 2.0 out of 5.0 by Needs work We checked in and when we tried the internet in our room it would not connect. Staff told me it worked fine in the lobby. He was right it worked in the lobby but not strong enough of a signal in our room. The heating system kicked in every 15 minutes, it was set at 65 and it was very loud. We were in room 111. Other than that the hotel was okay. December 17, 2014
Rated 4.0 out of 5.0 by Good stay; mattress not so comfortable Nice place, will stay there in the future; typical HIE, could have used a better mattress and more water pressure in the shower, but overall nice place. December 16, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service exceeded my expectations. I will use the same hotel again in the future December 14, 2014
Rated 3.0 out of 5.0 by incomplete service For two days in a row, the coffee was not replaced or pot emptied or the old coffee cups and pods taken away. I mentioned it twice to the front desk. To their credit they followed up on the 2nd day to get it taken care of on the 3rd day. December 9, 2014
Rated 4.0 out of 5.0 by nice place Seemed new and fresh. well maintained and staffed by friendly and competent staff December 6, 2014
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