Rated 3.9 out of 5 by 74
Rated 4.0 out of 5.0 by Reddawn Great value
Very clean and comfortable. The staff was very professional.
February 26, 2014
Rated 5.0 out of 5.0 by freida22 Friendly staff Nice room
The staff members were very friendly and helpful. The room was very nice and clean .
February 5, 2014
Rated 5.0 out of 5.0 by DJF0204 Batavia Business Trip
Stayed at the Batavia HI Express for 2 nights in Mid-January while on business. The hotel is convenient to the NY Thruway exit. The desk staff was friendly and efficient, with my room & check-in paperwork ready upon arrival.
The room was clean & quiet, and my room (king suite) was very roomy. There are plenty of electrical outlets, and the room was sufficiently appointed with a work desk and a second table for dining, It had a dorm-sized refrigerator and a microwave.
The hot breakfast options were a bit underwhelming - not as filling as some of the other HI Expresses I've stayed at, but better than some other chains' complimentary breakfasts. Biscuits & gravy are an option at some of the HI Expresses, but not here. If it's too big an issue, there is a Bob Evans restaurant 1/2 mile away.
One suggestion: the HI Express in Waynesboro VA places the plastic utensils in canisters, but the forks, knives & spoons are individually wrapped so when the patrons are rummaging through them, they're not randomly spreading their germs. Nice thought, especially in flu season. I'd like to see that become the rule rather than the exception.
All in all, a very good stay. I would definitely book this hotel for my next trip.
January 29, 2014