Rated 4.0 out of 5 by 84
Rated 3.0 out of 5.0 by CjNY Solid Hotel but no Room WiFi in 2013-14
The hotel itself is in a reasonably good location either walking distance (10-15 mins) or a short bus trip from main area where the Brandenburg Gate and Reichstag is located (there is a train stop nearby too which would aslo be an option). At Christmas time it is also walking distance to the Potsdamer Platz Christmas markets.
There is free WIFi in the lobby breakfast area but not in any of the rooms which is very backwards but you can cable hookup your laptop in the rooms (cable may or may not be present so you would need to bring it). This of course doesn't help smartphones and tablets.
Shower is great with pressure and heat control and soap access but there is no separate shampoo, conditioner or lotions which is not helpful as it can be very dry. Many of the floors outside the rooms smelled of cigarettes.
The breakfast was very good with a range of pastries, cold cuts, yoghurts, hard boiled egg, fruits, coffees, tea and juices and starts early so you can be up and about.
Ultimately it is a solid hotel but would be better if they fixed the smells in the halls, added bathroom amenities and put WiFi in the rooms.
December 4, 2013
Rated 4.0 out of 5.0 by stroopwafel One of the better express holiday inn hotels, but no wifi!?
The staff are very professional but that doesn't make up for lack of WIFI in the room (and cable internet at 4 euros an hour, really?). Kind of a basic thing you expect to find in every hotel these days.
December 2, 2013
Rated 3.0 out of 5.0 by C22hhh Comfortable bed with very small duvet
Single duvet was too small for an adult. It barely covered me and I have 34waist and 44chest.
The firm pillow was softer than a feather. Not firm at all!
Location, very good.
November 26, 2013
Rated 3.0 out of 5.0 by IHLJ Very inconvenient internet usage
I am a Gold Elite member and it says on the website that I could be allowed to use internet for free in my hotel room but that socket was only for laptops - iPad couldn't be used in my room as there was no wireless internet available in any rooms. So after all day's sightseeing, I had to go to the hotel lobby standing somewhere to use the hotel internet as many people were sitting there without any vacant seat. This was extremely inconvenient for me. I felt I was treated with no any difference even though I am a Gold Elite member. I was extremely disappointed with this matter at this hotel.
November 25, 2013
Rated 5.0 out of 5.0 by mrspea Good experience for single lady
I stayed here by myself as my husband had to cancel at short notice.
The ladies on the front desk were very helpful at check-in and also in sorting out internet access for my tablet in the lobby.
Room was comfortable, the only thing I missed was a minibar - I had to queue for ages in the supermarket opposite for a bottle of water.
Breakfast was adequate - coffee was good!
I felt very safe walking from Potsdamer Platz area and the train station to the hotel at night
Would not hesitate to come back.
November 23, 2013
Rated 4.0 out of 5.0 by Oleg Good service
I enjoyed my short stay in the hotel - good location, hotel staff is friendly. It's good that there is underground parking area in the hotel.
November 16, 2013
Rated 5.0 out of 5.0 by Ingolf Comfortable stay and fair price
Warm welcome and attentive team made it a relaxing stay.
Breakfast coice is above average of HI Express. And if you follow recommendation of the hotel when to take your breakfast, it is a convinient and refreshing breakfast experience.
Thank you and see you again
November 12, 2013
Rated 5.0 out of 5.0 by IandI Well situated and comfortable
This is an excellent hotel, comfortable, clean, good breakfast choices and times. The hotel is well situated.
November 8, 2013