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Rated 4.0 out of 5 by 499 reviewers.
Rated 4.0 out of 5.0 Great hotel and staff, poor rooms The Hotel is in a good location with a nice pub next door for meals and drinks. Car park is big and secure. Reception staff could not be better, fantastic, great personalities and couldn't be more helpful. Rooms are tired and run down, desperately needing an refurb and the bathrooms too. Clean, but not fantastic. Breakfast is typical Express food, not great, nearly edible. Overall for the price and convenience, I cannot fault it. OK for business, but would not take my family there. August 31, 2015
Rated 5.0 out of 5.0 after holiday hotel excellent hotel and value for money for overnight stay before traveling back to north Yorkshire after our holiday. Room facilities, beds, bathroom, decor, TV, internet all very good. Breakfast was included and good choice of dishes. Only slightly negative thing was the bar prices at £13.50 for two glasses of wine. Overall a very good experience. August 31, 2015
Rated 4.0 out of 5.0 by Friendly and helpful staff The staff were very friendly and helpful throughout our three night stay. The two rooms we used were clean and it was quiet so we had the rest we needed. Free wifi was great but I think the £7 charge for parking per night for guests at the hotel is too high. August 31, 2015
Rated 2.0 out of 5.0 by Disappointed I arrived at 1.30am after a long flight and checked in. I was immediately asked for the £7 parking charge because only the first 5 hours is free, why? I had paid for a night. I went into my room no tea bags so I needed to go downstairs for tea and sugar. The bed and pillows were comfy and i slept well. At 7am I had a shower the shower curtain was disgusting it was badly stained with what looked like make-up. The fabric wall paper was hanging off and needed sticking back down. Breakfast was nice. August 30, 2015
Rated 5.0 out of 5.0 by Nice Nice get away hotel. Very clean and good breakfast August 29, 2015
Rated 5.0 out of 5.0 by Great value for money A pleasant stay, great value, just what you need for a comfortable stopover. Will use again. August 29, 2015
Rated 5.0 out of 5.0 by Great Start to Holiday Booked an overnight stay with 15 nights parking. Great value in a very comfortable hotel close to the airport. This is about the 4th time we have used the 'park and stay' and would thoroughly recommend it for a relaxed and easy start to a holiday. Taxi transfers are arranged at reception and there is a free breakfast included. If you fancy a change from eating in the restaurant there is a pub, The Little Owl, right next door which serves good food and a good selection of real ales. August 28, 2015
Rated 2.0 out of 5.0 by Dont expect more than a 2 star experience. This was my second stay at HIX at the NEC in connection with a conference. The same problems that I experienced last year are still evident with the addition of some others. Poor breakfast selection especially the hot items. The shaver socket in the bathroom did not work even after bringing this to the attention of reception. I booked for three nights and after two the key did not work it had to be reprogrammed. The offer of 20% off dinner for two was not available as there was no restaurant service during our stay, only bar meals the receptionist did not seem to have clue about this members offer consequently we had to dine out every evening. HIX was for far from the 10out of 10 they are hoping for. Just don't expect more than a 2 star experience. PS. I did receive compensation for my poor experience. Sadly it better to get it right first time. August 27, 2015
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