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Rated 3.7 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Great for the NEC Myself and my Wife spent Two Nights here for the Furniture Show at the NEC,having used it before,a clean modern Hotel,with everything you expect and need for your stay. January 26, 2014
Rated 4.0 out of 5.0 by shame about the guests love the hotel, but on the night of my stay there were a large amount of guests staying who were involved with a motor show at the nec there were doors slamming and a the noise level wos terrible until about 3am January 14, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff Really enjoyed my stay at this hotel, despite the fact that the lights kept going off in the 1st room I was given. The lady on the desk wasted no time in allocating me a new room. This room wasn't as warm but the bed was so comfortable that I slept really well and even slept through breakfast!! I would definitely stay there again and would recommend it. January 4, 2014
Rated 3.0 out of 5.0 by Large clean rooms but take a fleece! Large clean bedroom and modern bathroom, the shower strength was on the weak side through and the variable water temperature was a real disappointment.. The bathroom extractor fan did very little, so we had to resort to opening the bedroom window, which wasn't really a good move as the electric room heater could only just about cope when it was closed.. The bed was comfortable and the choice of pillows was a nice modern touch, but the thin quilt that was far to small for the bed, caused more than a few problems. The real let down and probably the only thing that we will actually remember about the HI Express NEC is that it was cold, really cold. The public areas are large and spacious with a modern feel, but there was no warmth anywhere. It was cold in there at breakfast time and still cold in the evening. It was not a place you could sit and linger in, despite it having a smart bar area / TV with Sky Sports and comfortable lounge style seating. Would we recommend it? Yes, but only to those planning a stay during the warmer months of the year. January 2, 2014
Rated 5.0 out of 5.0 by I won't stay anywhere else in Birmingham As a family (with a dog), we find this hotel brilliant. We have used it no fewer than 9 times in the last 12 months and has never let us down. The staff are very helpful and will get you an answer to any query if they do not have the answer to hand. The resteraunt and bar are good, providing everything a family could need. There is also a up next door if the menu doesn't tickle your fancy, again very accommodating. January 1, 2014
Rated 3.0 out of 5.0 by Ok for 1 night Booked a double but got a twin, didn't ask for a room change as we were attending a concert and didn't know how long a change would take as the hotel was very busy we went to get a pint in the bar but there was no draught larger only bottles. I didn't do enough research and didn't realise I would need a taxi across to the LG arena or it's about a 30 min walk according to the staff Staff worked hard and breakfast was good December 24, 2013
Rated 4.0 out of 5.0 by Clean and comfortable hotel This was a convenient place to stay for the NEC, just a short taxi drive away. A nice quiet hotel, clean, comfortable and a good range of choice for breakfast. December 22, 2013
Rated 3.0 out of 5.0 by Adequate The staff were polite and helpful and the room was adequate for our needs as we were travelling with 3 small dogs. Unfortunately some of the other guests wanted to make excessive noise which meant a disturbed night. However the big disappointment was the quality of the food in the evening in the bar, a very second rate microwave burger and chips cost £9.45 and you would have been better going hungry. Also car parking at £7 per night is not acceptable. December 19, 2013
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