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Rated 3.8 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Friendly staff and great service. From the time of check in, to check out, staff at the reception and the staff at the breakfast were friendly,courteous and attentive. My only reservation about the stay was, during the nigh. my sleep was interrupted by the traffic noise, in spite of the fact that my room was on the 3rd floor. Overall impression ---- Good. February 28, 2014
Rated 3.0 out of 5.0 by Friendly staff Comforting welcome, clean room, comfy bed, nice shower February 27, 2014
Rated 4.0 out of 5.0 by Good for Star City No complaints whatsoever about our stay however poor choice for breakfast. No bacon, no mushrooms, no grilled tomatoes and no black pudding :( February 26, 2014
Rated 5.0 out of 5.0 by Good The staff were very helpful on arrival ,printing out a map to villa park for us.The room was large and clean.Only a 20 minute walk to the ground and 5 minute walk to star city Which has a great selection of eating establishments.The staff were also great in the morning . I will certainly stop here again next year .If I had to moan about anything it would be that the tv could have been bigger and the sausages weren't very nice. February 12, 2014
Rated 5.0 out of 5.0 by Good service and quiet After reading some of the reviews was a little apprehensive but needn't of worried as received a warm welcome on reception who were also helpful. Clean comfortable room, large shower. Every thing in the room to make the stay comfortable. February 12, 2014
Rated 2.0 out of 5.0 by Just like average bed and breakfast nothing special First Sent in to wrong room than changed again. Bathrooom was not clean. The Beverage machine was not working. A small bottle of water cost me £2.20 February 6, 2014
Rated 2.0 out of 5.0 by A really poor experience. No one of the staff members smiled or made conversation. They were there to do a job and nothing more. No benefits for Platinium members. The room appeared large, with a big shower but were tired, dirty and felt a little grubby. The carpet could been cleaner, lots of hairs on it. Breakfast was ok. The TV could not show programmes in proper format and we're not tuned. Overall just disappointing so many little things are just wrong! January 24, 2014
Rated 3.0 out of 5.0 by Good Location & Ample Parking Hotel is in a good location for visiting City Centre or surrounding areas. Plenty of on site parking. Free WiFi - Rooms were big and clean but I had strange plumbing sounds from toilet when rooms near were showering or using their toilets (toilet was bubbling). Service in the bar at night was very slow and the food very poor. I would advise visiting the entertainment complex across the road for food. January 13, 2014
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