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Rated 3.7 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Huge comfortable bed! Very quick and easy check-in as always. Our room was on the top floor this time and the bed was massive! Very comfy, even the pillows were quite comfy. Room temperature was fine and the room itself was clean. The only slight annoyance we had was with the tv, if we switched it off using the remote, it didn't actually turn the tv off, just the satellite box, so we had to get out of bed to switch it off. Breakfast was great as always, plenty to choose from. But still no bacon! Why no bacon?! I would definitely recommend this hotel to anyone though. Ideal location too - 2 minute walk across the road to Star City. January 13, 2015
Rated 3.0 out of 5.0 by OK HI Express... well located Well located HI Express. Rooms large but outdated furniture. TV was the smallest I have ever seen, like a computer monitor... which 'hummed' when it was on; quite distracting! Bathroom was very good (had been updated). Bar area OK. Breakfast OK... but served until 11am on a weekend which is great. January 13, 2015
Rated 4.0 out of 5.0 by Nice stay Nice hotel, well maintained and comfortable. The bathroom smelt a bit odd, but was neat The breakfast was terrible. Juice machine out of order and had to wait 20 minutes for some eggs and beans as nobody bothered to check if they needed to top them up January 10, 2015
Rated 1.0 out of 5.0 by Party in guest room There was a party in the room 312 opposite my room 302 this did not make for a comfortable night, i have never stayed in a IHG hotel previously that had allowed this, i would be asking hotels in future because of this if they allowed this before securing a reservation December 30, 2014
Rated 5.0 out of 5.0 by Another good stay The sausages at breakfast were again, disgusting. When will you change these to pork and not beef? Car parking area needs more lighting. Frosty morning, no salt put out the defrost walking areas. December 29, 2014
Rated 4.0 out of 5.0 by Good location for business at Star City in Birmingham Was good for the business trip I was on and the room was clean and was close to where I needed to be in the morning. December 18, 2014
Rated 4.0 out of 5.0 by Very good value Good size room and bathroom, both clean. Good WiFi and reasonable TV. Also, free secure parking.The staff were polite but very laid back. On the negative side, the stained carpet was a little off-putting and the mattress was due for replacing. The breakfast was o/k, consisting of the usual cold food or scrambled egg and beans, but no ham product, either hot or cold. The sausages were "different", made of chicken I think. I like and expect some pork with my breakfast whether it be sausage, bacon or cold ham. Is this an Islamic Hotel I wondered. Overall, it represents good value and I'd both recommend it and stay again. December 4, 2014
Rated 4.0 out of 5.0 by suited us We asked for a ground floor room and it was fine. The hotel was up to the standard that we expect from this group of hotels. The staff were pleasant and helpful. The breakfast is adequate. All in all, we got what we wanted. November 28, 2014
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