Rated 4.4 out of 5 by 406
Rated 5.0 out of 5.0 by dte467 ac/htg
the control is poorly places and the area is unlit,you have to use a torch to set it hence my comment abut this
December 24, 2014
Rated 5.0 out of 5.0 by csit22 A Good hotel
The Holiday Inn Express is convenient for the business traveller being close to some of the larger office complex's' in the area . It's also handy for the children's hospital which is just around the corner.
It offers a good nights sleep with breakfast included, although as many people have noted in the past, a 'full English' is not provided, why , I do not know because other hotel chains within the group do provide one.
Stays here are good and restful and I have kept coming back so it can't be all that bad
December 23, 2014
Rated 5.0 out of 5.0 by TM242354 Consistently good
Great reception staff - they are always friendly and professional.
Rooms consistently good
December 22, 2014
Rated 5.0 out of 5.0 by a9504477 good experience
It's a HI Express so of course not a luxury hotel. Nevertheless it has everything that is, at least for me, required for a comfortable stay. Clean, reasonably spacious room, breakfast a bit basic but ok.
As platinum member i also received a voucher for a drink and a pack of crisp at the bar next to the lobby.
Overall, a good experience, especially given that i booked it as a points break night for only 5000 points.
December 20, 2014
Rated 4.0 out of 5.0 by SimonD13 Decent Hotel for a great price
A really good quality budget option in a great location. Rooms are spacious (for the price range) and staff are great.
December 19, 2014
Rated 5.0 out of 5.0 by Torit Lack of adequate storage space
The room was great but it lacked drawers for storing personal items like under wears etc. Apart from this I had a great stay
December 16, 2014
Rated 5.0 out of 5.0 by topcat1959 room with a view
arrived at snow hill station and the weather was not good so very pleased the hotel was a short walk from the station. check in was fast and we were asked which floor we would like to stay. we chose 19th which had excellent views across city centre. room was comfortable with lovely shower. bed very good with different types of pillows. good nights sleep no noise. breakfast was ok but could be improved just by adding a few items such as bacon and mushrooms but was adequate all in all enjoyable stay and would reccomend
December 13, 2014
Rated 1.0 out of 5.0 by birmingham visiting Worst stay at any Holiday Inn l have had
we booked the hotel rang from centre of Birmingham for directions Daniel was not able to help us sent us totally wrong way round
Checked in and room only had one little pot of milk for 2 people!! the door had no chain to secure it
Breakfast consisted of cold scrambled egg and luke warm sausage - terrible choice we ended up eating else where
Spoke to Manager on check out - not helpful at all advised to contact Hotel Manager she said if we return hotel may be able to do something for us dont think there is a hope of that happening once bitten twice shy
Noone frm hotel group even borthered to contact us shows they are not bothered lm afraid
l know we were not theonly ones complaining in reception when we spoke to the duty manager
December 12, 2014