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Rated 4.3 out of 5 by 577 reviewers.
Rated 3.0 out of 5.0 by get what you pay for On entering the hotel we were welcomed by Emily on the front desk, she was very informative about the area and in no rush to go through everything we needed to know .Lovely young lady who was a pleasure to talk to. That evening and the following morning was a different matter, had to wait ages to ask someone to call us a taxi but to be fair the two girls on reception were trying to deal with the needs of a long line of people. We just got told there were no other staff (they did appologise).A group of men in orange shirts who were obviously also hotel guests seemed to have the loudest voices and got attended to first. The next morning we just had to leave our door cards and leave as we would of been there all morning waiting to check out. (we had already paid on arrival and paid for drinks at the bar) so it wasnt really a problem. October 7, 2015
Rated 4.0 out of 5.0 by Great Locxation Great location for walking to nearby shops and restaurants. October 5, 2015
Rated 5.0 out of 5.0 by Great Value Hotel - Clean, Modern, Comfortable We will definitely use this hotel again when visiting Birmingham. We need a bolt hole for one night for three people - so had a fold down settee (3/4 size) for our teenage son and he was very comfortable. B October 1, 2015
Rated 4.0 out of 5.0 by Excellent location Clean and Comfortable rooms The hotel is easily accessible from the Motorway and provides easy access to the city centre. The room was clean and comfortable and on the 19th floor had a great view of the city. Car parking in the adjoining multi-storey car park is subsidised.The breakfast was perfectly adequate though there is no room service and the food we purchased to take to the room for the evening meal was poor. Otherwise it was a very enjoyable stay and we would certainly visit again. September 30, 2015
Rated 3.0 out of 5.0 by Brief Stay Hotel was what I expected of an Express. The parking is close but limited space and works were being carried out in the area so even less space available. Staff were friendly as always. Only a short walk away from a couple of decent restaurants and bars etc. but the price should reflect this. Everything seems to be at premium rate and I do not think the room warranted the rate. September 29, 2015
Rated 5.0 out of 5.0 by Excellent, enjoyable stay at Snow Hill This is an extremely comfortable hotel in a very convenient position with friendly staff. I will definitely stay here again. One of the best, if not the very best Holiday Inn Express hotel I've stayed in. September 29, 2015
Rated 5.0 out of 5.0 by Business stay The hotel is clean, comfortable and the staff are friendly. For no frills hotel stay, it was quite pleasant. September 28, 2015
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