Rated 4.4 out of 5 by 289
Rated 4.0 out of 5.0 Ok for one night!
Unfortunately the way the hotel has been built means the rooms are noisy from others using their bathrooms. That said my room was fresh and clean, with good WiFi. The bed was not so comfortable as others, but the room had air- con, and on the 19th floor spectacular views.
Regrettably it’s the social areas which let this hotel down, very poor. My restaurant experience was poor, the evening meal was bar food but not good. At breakfast there were tables not cleared, or dirty, the food service area was in a shambles, with people waiting for refills. The staff were cold and ill-mannered. Not good. Although Staff numbers may have had a play!
Finally don’t expect a warm welcome from reception, very little interaction, and you wait for them to finish speaking to each other or filing out forms. Again not so good!
July 22, 2014
Rated 5.0 out of 5.0 by TC11 A home from home experience!
From the warm greeting of the reception staff to the cleanliness and comfort of my contemporary room, my stay at this hotel chain was a pleasure and one that I will certainly be repeating.
July 21, 2014
Rated 5.0 out of 5.0 by Les1961 Helpful Staff
Just had a couple of days at this hotel doing a training course and the staff, particularly Kerry, were really helpful. Thanks Keery for service beyond the ordinary .
July 21, 2014
Rated 5.0 out of 5.0 by BhavVi Very good hotel and excellent value for money
The hotel was great value for money and very good location
July 20, 2014
Rated 4.0 out of 5.0 by meachey Holiday Inn Snow Hill
Staff so friendly and helpful and the rooms are so soundproof with fantastic views across the city
Hotel very close to the Financial district and easy walk into the shopping centre
July 20, 2014
Rated 4.0 out of 5.0 by silverfoxx Great service, comfortable room, good value
Stayed at Birmingham Snow Hill Holiday Inn Express for 2 nights as visiting Birmingham for our daughter's graduation. Our rooms on the 12th floor were clean and simply furnished but comfortable for our short stay. Shower was great as spacious, walk in style. Mattress was quite comfortable and choice of pillows was great. Rooms were very quiet and view over city good. Was very pleased to find blackout curtains. My only gripes with room were lack of mirror over desk and no drawers for undies!!
Breakfast was ok...only choice of hot food was scrambled egg, sausage and baked beans. Would have preferred poached or boiled with tomatoes and bacon. Cereals offered were fine.
Easy walking into town.
Parking was pricey even with discount £12 per day.
Should be free for hotel clients.
Overall, a good place for a short stay.
July 19, 2014
Rated 5.0 out of 5.0 by LARob Short trip, but very good.
Good central location. The room was very comfortable - we stayed on a very warm night and the air con was great without being too noisy. Great blackout curtains!
Staff very efficient.
Breakfast was ok, although only available until 9.30 weekdays, so obviously geared to business users.
July 18, 2014
Rated 5.0 out of 5.0 by ChildofGod1 excellent
friendly staff, comfortable and clean room with great service
July 16, 2014