Rated 4.4 out of 5 by 424
Rated 4.0 out of 5.0 by JC2211 let down by a few things
This hotel is immaculate and the staff are very efficient and friendly. I have stayed here several times .
Only a few things let it down though.
Firstly, the fruit choice at breakfast is minimal. I hate grapefruit . What happened to pears and peaches? Also I would like to see sugar free choices.
Secondly, the juice machine and coffee machine appear to dispense what they like. I didn't have a decent coffee or juice all week.
Finally, the air con seems to stop and start at random even when switched off. And the heater was useless. It blew out cold air when set at 26 deg. I had to sleep with a fleece on as the room was cold.
January 24, 2015
Rated 5.0 out of 5.0 by JoeTheLion Great hotel, great value but the air con ...
This is a great hotel that's great value. The only issue I had on this stay was the air con/heating. It was the coldest night of the year (I think) and I couldn't get the heating right. I got a decent temperature but the air con unit was also pumping out cold air. I had to turn the whole thing off so I could sleep and was slightly cold. Apart from that, I recommend this hotel.
January 22, 2015
Rated 5.0 out of 5.0 by Petmo68 Great value for money
spacious and comfortable rooms, along with free Wi-Fi and good breakfast choices made this an excellent value for money stay. In addition the staff here were friendly and attentive
January 14, 2015
Rated 4.0 out of 5.0 by Usma786 Good Value For Money
I stayed in hotel with my husband and two little kids for one night . We couldn't reserve the family room, standard room is bit small and there is no proper cloth cupboard but it is good value for money.Room was nice, clean and cosy. Lighting is good. Staff is friendly and cooprative.
January 12, 2015
Rated 5.0 out of 5.0 by Lea15 Excelent short-stay
Staff were friendly and had good local knowledge. Clear explanation of hotel procedures.
January 9, 2015
Rated 5.0 out of 5.0 by SINGH123 snow hill express
Nice hotel, friendly staff and good location.
Decent breakfast, room could have done with a
fresh lick of paint.
January 7, 2015
Rated 5.0 out of 5.0 by DizzyD19 Early Check in and late check out
We had come back early at 9am from a trip and asked for early check in. The member of staff checked and was happy to let us for no extra charge. Also on top we had requested an late check out next day which was fulfilled. The hotel was helpful and we had all our request met. The hotel is near city centre so it made it even a better choice to stay in. However there is limited choice of breakfast but still enough there to fill you up.
January 6, 2015
Rated 5.0 out of 5.0 by mac 61 New Years Eve break out
Very good hotel and brilliant value. £47 bed and breakfast on New Years Eve? Fantastic. Great location for a night out in Birmingham.
January 5, 2015