Rated 4.4 out of 5 by 331
Rated 5.0 out of 5.0 excellent city centre getaway
this is a fantastic hotel to base yourself at for exploring and enjoying the vibrant city of Birmingham.
the hotel offers modern up to date facilities and amenities. the communal areas are spacious and clean.
the staff are attentive and friendly.
i would recommend this hotel and would definitely stay there again in the future.
September 16, 2014
Rated 5.0 out of 5.0 by Avanor Good hotel
Don't normally stay in HI Express but was impressed by this hotel and so based on this visit would consider using them in the future. The room was very clean and modern and looked barely used.
September 14, 2014
Rated 5.0 out of 5.0 by Kiddy gonzali Simpy the best
I have stayed at this hotel twice in the last 15 months
September 4, 2014
Rated 4.0 out of 5.0 by Warddy22 My review
I enjoyed my stay the only problem I found was with one of the staff who was very rude and had a attitude problem . We did bring this to the Hotels attention at check out . This happened at two seperatd occasions . All of the other staff were friendly and all good at there jobs in particular the receptionists who went out off thre way to help us with luggage storage .
September 2, 2014
Rated 5.0 out of 5.0 by Jeremyshotel Comfortable secure and great service, sort the parking out.
Everything is as you would expect excellent, we would choose this again, but parking free of charge or within the price would top it off, the mainstream hotel next door has free parking.
September 2, 2014
Rated 4.0 out of 5.0 by daddy dragon Good hotel handy for city center
Clean room comfy. Breakfast on Thursday was great staff helpful. Breakfast on Friday not so great , short of staff and one was rude. Manager was informed. This should not stop anybody from staying here it is a great hotel. This was the3rd holidayinn I have stayed at in 3 weeks and they have all been great.
September 1, 2014
Rated 4.0 out of 5.0 by coppernob great value
Impressed on arrival, with staff, the hotel and amenities. Was very glad of the option to have a bar meal, once we'd settled in our rooms. Rooms were spotless and comfortable. Dinner was delicious, and we we're all able to sit at a table in the bar area. Only criticism was the breakfast, which was bland, (cooked items#, and staff were slow to refill as items ran out. I know bacon is not served, # would love to know why?), but this would have been okay if the sausages, scrambled egg had any flavour. But this aside, a very pleasant stay, and would return.
August 31, 2014
Rated 3.0 out of 5.0 by Reenied1978 Good night sleep
Staff were friendly. Location was great. Lifts were slow. Breakfast, it was free, to be honest it's free because they couldn't charge for such a rubbish breakfast, it was pandemonium. Not enough staff to clear tables, food bland tasteless and not enough of it to go around. I would stay again because of location, nights sleep and cleanliness but go out for a nice breakfast elsewhere!!
August 28, 2014