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Rated 4.4 out of 5 by 309 reviewers.
Rated 5.0 out of 5.0 by Clean room, friendly and helpful staff and a tasty breakfast. We arrived at the hotel, for the second time in a year. Check in was swift and staff very helpful. Our room was clean and light, the air conditioning worked well and was very welcomed! Our family were running late on arrival and we needed to be at the theatre for 7.30, the staff on the reception desk were very helpful in arranging a taxi and ensuring it arrived promptly. A wide selection for breakfast ensured that we were all full of energy for the day ahead at Cadbury world, only a short drive from the hotel. We shall definitely return to the hotel as we love Cadbury World and we always manage to find something to enjoy at the Hippodrome - thank you staff at Holiday Inn Express, Snow Hill. August 14, 2014
Rated 4.0 out of 5.0 by Great hotel but food needs to improve As we were pushed for time we dined at the hotel. I chose lasagne which was ok but the salad consisted of limp leaves and nothing else. We were not offered any dressings or shown where to get them. My wife chose the burger which came with a barely defrosted bun. I didn't complain as I was pushed for time and wasn't prepared to wait for replacement. On the plus side the staff were friendly, the beer was good, the location perfect and the room was good. August 13, 2014
Rated 4.0 out of 5.0 by Perfect for our needs We had an extended stay in Birmingham and the price made this hotel the perfect choice. Nice shower! Good breakfast selection and we always found a spot to sit. Great WiFi service! I needed to print a bus ticket and the front desk staff was very helpful. Catholic Church right across the street made going to mass very easy. Overall we were very pleased with our stay. August 11, 2014
Rated 5.0 out of 5.0 by Absolute value for money Stayed at the Holiday Inn, Snow Hill as part of a Groupon deal. It proved excellent value for money for 2 adults and 2 children. Would definitely stay there again, as the staff were very friendly and professional and standard of rooms was excellent. August 11, 2014
Rated 4.0 out of 5.0 by Great service, spotlessly clean room and good free breakfast The room was a good size for two adults and a child and was spotlessly clean. Great service from the staff - charged my mobile up at reception as i had forgotten charger. The breakfast was adequate and something to suit us all ( a small child and a vegetarian). The only let down was the sofa bed for my son who said it was extremely uncomfortable and he could feel every spring through the paper thin mattress. We ended up having to use all the towels on top of the mattress to get him comfortable. August 9, 2014
Rated 5.0 out of 5.0 by Breakfast Menu The quality of food provided for the breakfast was very good, however the one item i would like to see added would be tomatoes, as not all people like baked beans. That said, it did not spoil our stay, and we would recommend the Hotel. Thank You. August 9, 2014
Rated 5.0 out of 5.0 by Great Stay Another simple and great stay at Snow Hill, big sized rooms and facilities August 8, 2014
Rated 5.0 out of 5.0 by Attentive staff. The hotel is well situated in the city centre. The hotel is clean, modern and comfortable. During our stay the staff were very attentive and polite. When next in the area I would choose to stay here again. August 5, 2014
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