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Rated 4.4 out of 5 by 278 reviewers.
Rated 4.0 out of 5.0 by Luxury shower room and very helpful staff The shower room was excellent - all modern and looked very new! The glossy black tiles and glass fittings were very classy. having a choice of pillow was excellent as I like one firm one! July 8, 2014
Rated 4.0 out of 5.0 by comfortable bed great pillows overall I was very pleased of all the amenities of the hotel, the view also from the 17 th floor, very central location good wifi. my room was noisy from some kind of external ventilator nad the only drawback for me was the lack of fridge-mini bar in the room July 8, 2014
Rated 5.0 out of 5.0 by Expectations exceeded We have used smaller Holiday Inn Express hotels before, and have generally been satisfied. This one-night stay, necessitated by the need to be in the City Centre, exceeded our expectations, and there was really nothing about which any reasonable person could be dissatisfied. Reception staff were polite and helpful, we were offered a choice of floors, the lifts worked well, the room was immaculately clean and very quiet (we were on the 7th floor), and the arrangements for the discounted parking at the adjacent NCP facility were efficient and the 50% reduction meant 24hrs for £12, which I consider very reasonable. Even though breakfast time was busy, there were free tables, the hot food was hot (you know the choice is going to be limited, if you want a gourmet breakfast go somewhere else), and the toaster worked! All in all, a very acceptable budget hotel experience. July 6, 2014
Rated 5.0 out of 5.0 by Top quality hotel at budget prices....!!! Superb quality hotel, spacious rooms, free WiFi (easy log-in), plenty working space, excellent comfy firm beds, choice of pillows, black out curtains, digital TV, love the bathrooms. What more can I say. A top quality hotel at a budget price. Definitely using Holiday Inn Express wherever I can. July 3, 2014
Rated 5.0 out of 5.0 by great room and friendly staff We visited for a 1 night stay. We were greeted by friendly efficient staff. The room was great, it smelt really fresh, and was very clean. The beds were even better than the ones we have at home! with fresh crisp linen. The bathroom was really nice with lovely thick towels. We thoroughly enjoyed our stay. We didn't use the restaurant as there wasn't a deal of choice and what there was seemed expensive, instead we went for a walk around and ate out locally. Breakfast was good, there wasn't as much choice as other Holiday Inn Expresses we have stayed at, but still enough to choose from. The only downside was the parking, i wasn't too sure about leaving the car in a public multi story car park overnight, but it was fine, though the parking charges do bump up the overall cost. We have booked here again next month and would definitely recommend it. July 1, 2014
Rated 5.0 out of 5.0 by Great hotel My stay at this hotel was very good and enjoyable I would recommend! couldn't fault a thing July 1, 2014
Rated 4.0 out of 5.0 by very good overnight stay This is a very good hotel, located close to Aston University which is what we were after. The parking was ok in the nearby multi storey and the reception staff franked our ticket to enable us to receive 50% off the cost. All staff were very friendly and helpful, even let us check in at 1pm. Our room was on the 8th floor and very close to the lifts. The room was clean, light, bright and airy. Not too large but adequate in size. Lovely bathroom with excellent shower. There was a notice in the bathroom to advise that you can request complimentary toiletries, such as toothpaste or toothbrush but we didn't bother. There was liquid soap and shower gel in dispensers. After a good nights sleep we went down for the complimentary breakfast. This was ok for free, but not as comprehensive as competitor hotels. We went at peak time and managed to get a table but the staff seemed a little slow in removing the dirty dishes that customers stack on a rack. The staff did restock the breakfast items on a fairly fast basis but some items were not replenished while we were there. Overall we would definitely stay again for an overnight stay but would chose another hotel for leisure amenities for a longer break. June 30, 2014
Rated 5.0 out of 5.0 by Short break in Birmingham Holiday Inn Express Snow Hill is conveniently located, close to the city centre but far enough away in order to enjoy peace and quiet. I asked for and was given a quiet room on the 6th floor. The room was clean, the bathroom had an excellent shower, and the bed comfortable. Breakfast was ample and unhurried. It is a busy hotel but I didn't experience any of the business. I would definitely stay there again. June 30, 2014
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