Rated 4.3 out of 5 by 62
Rated 5.0 out of 5.0 by Donald P Helped me out
I had booked for three nights, but at 2 PM I received a call that I had to check out and relocate 200 miles away for business. They worked with me and let me check out late without charging me an extra night.
THIS is why I stay there!
February 28, 2014
Rated 4.0 out of 5.0 by Rick27 Elevator
Overall good place to stay, the only problem I had during my stay was the elevators. One of the the elevators was not functioning during my stay, which became a hassle having to wait. I arrived on Friday and when I left on Sunday the elevator was still not functioning.
Another thing I wasn't too impressed was with the hotels Suite, I've stayed in a standard room before in this same hotel and I could not tell the difference between a Suite and a Standard Room. Honestly I was expecting better quality by renting a Suite.
February 26, 2014
Rated 5.0 out of 5.0 by Farkle Staff and good customer service
So, there were some minor issues: the staff parked their car directly under the awning where people pulled in to off load. As her shift concluded...she jumped into her car as it was parked right in front. The reason was 'ice' conditions, her car would not be iced over....Don't think this HI policy. One event but the staff was exceedingly polite and helpful. They missed the platinum recognition as well.
February 19, 2014