Rated 3.9 out of 5 by 133
Rated 4.0 out of 5.0 by Please do not use this Good room, but broken whirlpool
I booked this room expressly for the whirlpool feature - as there were other similiar rooms in the area. I got there only to find out the whirlpool was broken. I received a $15 credit for my entire stay - not nearly enough for the lack of this particular facility. I thought the staff was excellent and the room beter than average. It's a shame the staff wasn't able to offer more financial compensation for this shortcoming.
January 21, 2015
Rated 5.0 out of 5.0 by Popcorns Great hotel.
Good experience. Great breakfast options, attentive staff and clean common areas. Recommend placing a smoking receptacle near the front door as there were cigarette butts littering the front outside area.
January 21, 2015
Rated 4.0 out of 5.0 by pnomom stay in Brentwood
The only major problems we encountered was a TV remote that didn't work and the coffee pot was missing. That was pretty major. The heater was over active in the room and we had to turn off the heat to control the problem.
Otherwise, everything was fine..
January 20, 2015
Rated 5.0 out of 5.0 by Sergeamt Outstanding Service
This hotel staff make you feel like you are home away from home. If you forgot any personal items, the hotel could accommodate you. The breakfast provides more than enoug food for all hotel guest. The bed was to die for. I had one of the best night sleep in a long time. Too bad I couldn't take the bed home with me.
January 19, 2015
Rated 5.0 out of 5.0 by cj1957 comfortable room
My room was clean and quiet. Check-in staff were friendly and efficient. Only issue was breakfast time. Food/drink items not available without asking, juice was water. Breakfast staff need education on IC practicies.
January 6, 2015
Rated 4.0 out of 5.0 by Defmon New Years
was very busy time, the cleaning staff was a bit early!
January 4, 2015
Rated 4.0 out of 5.0 by lousea Great beds!
The staff was courteous, except for the day maid who spoke only when spoken to.
This hotel is very convenient to family in area and easily accessed.
The first night on the 4th floor was fine.
The third night on the 1st floor the family next door was noisy until very late. We used the heater/fan to drown out the noise and had no trouble sleeping.
Both rooms were very clean, the showers great.
2nd room the coffee pot needed replacing. The toilet handle needed adjustment.
The rooms are large, furniture very dated
December 31, 2014
Rated 4.0 out of 5.0 by nanabest Great Breakfast, nice bed
Breakfast here was good and the lady servicing the area was excellent.
The bed was very comfortable.
We were in a King suite room and found it comfortable but small. The bathroom was exceptionally small,
December 30, 2014