Rated 4.3 out of 5 by 237
Rated 4.0 out of 5.0 by Duncs083 A pleasant stay
Staff were welcoming and friendly. All queries were satisfactorily answered and dealt with. The room was very comfortable and quiet. The air conditioning to control was a little awkward in trying to set the required level. The breakfast was tasty but personally I would have liked some bacon.
August 22, 2014
Rated 4.0 out of 5.0 by Emma1000 Overall a good stay but shame about the breakfast!
Rooms were very clean and comfortable and staff on the front desk were very friendly. Breakfast was disappointing because there were no bowls or mugs or cutlery when we first went down, 1 of the coffee machines was broken and 1 of the toasters so the queues for each were very long. Food wasnt being topped up as it ran out - croissants, muffins and fruit were not replaced the whole time we were there! It was very busy and hard to find somewhere to sit - I guess we stayed at a busy time!
August 21, 2014
Rated 3.0 out of 5.0 by Saz_25 Average experience overall...
Overall, the experience during my stay (12th Aug - 15th Aug 2014) at the Holiday Inn Express (Bristol North) was average.
However, the room I was firstly allocated when I checked in the hotel was not ready for my arrival due to the room not being cleaned which isn't what to expect when checking into the hotel room. But was happy that the staff member was able to resolve this problem.
Also, the internet (Wi-Fi) wasn't working in my room during part of the stay.
The location of the hotel is good as there nearby supermarkets (ASDA & Sainsbury's) and restaurants/ cafès. In addition, the staff members gave good customer service.
August 20, 2014
Rated 3.0 out of 5.0 by Tuvw View of the bins and dogs in the hotel
1. Room 117 looks out over the hotel refuse bins. I don't know why anyone would design a hotel where guests had such a view. The problem is made worse because the cleaning staff leave the bins open to the elements which must attract vermin and flies.
2. One morning there were dogs in the reception area which is next to the breakfast area. If I had known that dogs were welcome in the hotel I would not have made a booking.
August 18, 2014
Rated 3.0 out of 5.0 by RoryMcD Good service
Comfortable stay. Convienent. Would recommend. Fox's Den not the best eating place however.
August 18, 2014
Rated 5.0 out of 5.0 by OurAud Great Hotel
From the moment I walked in to the hotel I experienced a friendly
August 16, 2014
Rated 4.0 out of 5.0 by paul80 Friendly front staff
very friendly and welcoming front desk staff . They were happy to provide information about the festival .
August 14, 2014
Rated 5.0 out of 5.0 by Christine 53 friendly staff, great service
We would recommend this hotel the staff were very attentive and polite.The whole hotel was very clean and tidy.
August 13, 2014