Rated 4.4 out of 5 by 268
Rated 4.0 out of 5.0 by Peach9 Surprisingly good value
The word "Express" made me expect to be treated in a brisk way and with basic amenities. However, I was very pleasantly surprised to find that everything was clean and of a good standard, in particular the wide choice of items at breakfast, including a hot buffet. Replacement tea, coffee and milk for the room was easily obtainable and there was free WiFi.
It was telling that when a waitress dropped a pile of plates at breakfast, the manager appeared immediately and the first thing he did was ask her if she was alright. The clearing up operation then happened quietly and swiftly. Happy staff make for happy customers!
I thought this hotel was excellent value for money and would be happy to stay there again.
October 23, 2014
Rated 5.0 out of 5.0 by Jenny455 Very comfortable stay
Enjoyed all aspects of stay - will definitely consider Holiday Inn again.
October 23, 2014
Rated 5.0 out of 5.0 by T..M.. Standard Holiday Inn experience - exactly what I wanted at a good price.
Good hotel for visiting friends and family in the area. Near a road so ask for the quiet side, if that bothers you. A bit difficult to find from some directions so check a map before you get there.
October 16, 2014
Rated 5.0 out of 5.0 by Tim and Liz Reliable high quality and convenient location
We were visiting a daughter and son in law at their first new home and as the hotel is about a mile from their house it was extremely convenient. We were able to return to the hotel in a thunderstorm quite late after a dinner elsewhere and it was easy to get to our room, where everything we needed was available.
October 14, 2014
Rated 5.0 out of 5.0 by Lanza Compliments to the excellent customer service given by the night reception staff
We stayed here overnight as we were catching an early flight the next morning, we checked out at 3 am and I commented that we would miss the excellent breakfast, without hesitation staff offered us sandwiches and drinks on the house, also my wife was telling staff that she had forgotten to pack Marmite, again without being asked the chap on reception went off to get some Marmite for us. Thank you, this made a wonderful start to our holiday. Exceptional customer service and the reason why we always choose Holiday Inn.
October 12, 2014
Rated 5.0 out of 5.0 by sue555 great hotel
enjoyed our stay very much, would go back again and take the family, the rooms were lovely and clean, bed very comfortable, and the breakfast was very good in deed, we had great service at all the time we were there. we had lots of shops to look at and not far from the hotel
October 3, 2014
Rated 5.0 out of 5.0 RESTFULL HOTEL
This was a superb Hotel. Clean, pleasant staff. All I would say is, that being British, I did miss a proper breakfast, egg, bacon, etc. I am not over keen on Continental breakfast. It would have been OK with it had you added Bacon with the self service.
I usually avoid the EXPRESS versions of your hotel for this reason. I stayed at this one as it was near the location I wanted to be. But normally I would go for a hotel that offers a good old FRY UP :-)
October 3, 2014
Rated 5.0 out of 5.0 by DG 001 Hotel Bristol North - review
Just perfect everything just as you want.
Good sleep after a difficult day and jorney.
September 30, 2014