Rated 4.5 out of 5 by 210
Rated 4.0 out of 5.0 by bplumb clean comfortable room
the hotel staff were friendly and efficient, the room was clean and the bed was comfortable the only complaints I had was there was no safe in the room and the coffee supplied was poor, I haven't found good coffee in any north american hotel yet. European hotels are far better
June 30, 2015
Rated 5.0 out of 5.0 by pinkgoldfish Clean and comfortable
I enjoyed my stay at this hotel. The room and bed were comfortable, the bathroom was clean with a spacious shower. The AC was working great during a hot week! I used the fitness center, which I thought was nice and bright with large windows. Lots of choices for breakfast and nice to have some hot options. The Wi-fi is excellent, I was able to Facetime with family at home with no issues. Staff were very courteous, and I enjoyed the underground parking as well. Overall, a great stay.
June 29, 2015
Rated 4.0 out of 5.0 by Harley08 Blair Neil Cranbrook BC.
Really appreciate the underground parking.
We travelled from cranbrook to Calgary for medical treatment for my wife. We had two previous 3 night stays in Calgary in June as my wife underwent pre-op appts. at the Tom Baker cancer clinic. Asked and received a health care discount which was small but appreciated. Upon arriving for a five night stay June 17th at check-in I was disappointed to be asked for proof of Health care requirement. We were not asked during our previous two stays nor had been informed proof was required when making our reservations. I was not sure my wife had anything with he, but luckily she had her hospital card issued to her in June by the Calgary Hospital. When I asked the desk clerk why I had not been informed earlier when making the reservation all she said was they could not wait until we attended the hospital the next day for surgery but had to produce something that night. Quite insensitive I say and insulting at a time of stress for my family. Especially considering the discount was rather small at $10.00 per night. Was the discount sufficient enough in cost, to insult a client who had previously received the health care discount twice
earlier in June with no questions asked. Some common sense and sensitivity training needs to be provided to staff given the the hotel is located so close the the Health District in Calgary.
Our stay was for five nights and we could have easily obtained something from the Hospital the next if it that important to Holiday Inn. We will have another 2 or 3 night stay in July for follow up and I hope this will not be an issue again.
June 25, 2015
Rated 5.0 out of 5.0 by kspankywv Great hotel with lots of extras
Spent 5 nights here while on travel for business. Good location, free parking, free hot breakfast, complimentary internet as a rewards member, pool/slide, fitness room are all great benefits. Also right across the street from public transit - although we didn't use it. Our room was clean and well-kept - housekeeping did a great job each day. Would definitely stay here again.
June 22, 2015
Rated 5.0 out of 5.0 by Notimpressed10 Excellent Hotel in Great Location
Everything here was awesome!
June 19, 2015
Rated 5.0 out of 5.0 by beagle360 clean rooms great pool
friendly staff, good parking, awesome location, very clean quiet rooms
June 17, 2015
Rated 3.0 out of 5.0 by Harley08 Breakfast choices & room cleanliness
Breakfast was good but meat choice was constantly either sausage patty or sausage. Stayed 2 nights twice, never changed.
Our next stay in June will be for 4 or 5 nights, hopefully the breakfast choices will not be repeated ever day. How about some bacon or ham once in awhile.
Our room was cleaned but face garbage was not dumped. Do they not use a checklist to ensure all items completed daily.
June 9, 2015
Rated 5.0 out of 5.0 by CB4439 Great location!
We were up for medical reasons and this hotel was within 10 minutes of both hospitals which were easy to get back and forth to.
June 8, 2015