Rated 4.0 out of 5 by 101
Rated 1.0 out of 5.0 by Calum221 Not recommended
I had a problem with this location before and I think they hold a grudge.
I can't recommend this hotel, my first review was rejected for being too explicit so I'll be vague.
I had poor service, I was overcharged, the hotel sticks by their version. I have mine, they decline to reimburse me.
I'm Platinum Ambassador..I think I visit enough properties to know what to expect ?
I don't think this hotel is reflective of IHG properties.
I won't stay here again.
February 27, 2014
Rated 5.0 out of 5.0 by evc21 Amazing Customer Service
New to Holiday Inn and so far very pleased with service and sleep comfort. Front End Service at the desk particularly pleasant and helpful.
February 26, 2014
Rated 5.0 out of 5.0 by SHB1952 Still great after my 20th stay
I come here regularly. Location is convenient. Always greeted warmly and have an excellent stay here. Highly recommended!
February 24, 2014
Rated 2.0 out of 5.0 by Nikbrkic Staff non responsive to phone calls. Reservations very time consuming.
Staff non responsive to phone calls. Waited on hold for eight minutes just to ask t make a reservation. Lady put me on hold again for another six minutes without taking any of my information.
Then when I tried to book through toll free number they could not find the property in the data base. So I called back just to be put on hold again for 9 minutes. In frustration hung up and tried the toll free number again with the address for the location and now they could find the property in their system.
All in all to book a room for a high cost and take sixty minutes to do so I think I will pick a different hotel in Calgary for my employees and coworkers to stay.
Reservations very time consuming.
February 23, 2014
Rated 5.0 out of 5.0 by Wonderful35 Nice comfortable clean room
We had a great experience. The room was nice and clean and modern. We needed an early checkin and the staff was easily accommodating to us. We also enjoyed the breakfast and all the choices available. In the past we've taken our children here as well and they enjoyed the pool.
February 23, 2014
Rated 5.0 out of 5.0 by Dalldoll Great service and hotel overall.
We found the room very comfortable, The pool was great as was the breakfast included. I would definitely recommend this hotel and would not hesitate to stay here again. The location is fantastic as well. Everything you could want within a very short distance. Great place.
February 22, 2014
Rated 5.0 out of 5.0 by Magic1 Magic1
Staff very good, check in went really well. There was a couple items in need of repair in the room, nothing major, and I let the staff know what they were and they passed it on to maintenance.
February 14, 2014
Rated 5.0 out of 5.0 by Feb0614 Awesome Hotel
Stayed at this location a few times now and always have a great stay. Very nice clean, large rooms. Would recommended this hotel to anyone. I have almost stayed at every Holiday Inn in Alberta and this property is one the best. I will be returning!
February 6, 2014