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Rated 4.4 out of 5 by 619 reviewers.
Rated 3.0 out of 5.0 by roof repairs noisy hammering from roof area and restricted parking June 20, 2016
Rated 4.0 out of 5.0 by good stay This hotel is having a lot of work done on its roof so scaffolding is up all around the hotel so the view from the window was hot very nice. I was never told about the work when I book this hotel June 15, 2016
Rated 5.0 out of 5.0 by Deceptive appearance Bit worried as I drove in tired and hungry that I was going to be in the middle of a housing estate, miles from anywhere. If all else failed, there was an in-house food option and a vending machine but I was keen to get out and explore. Turned out splendidly as the helpful receptionists pointed me towards lots of food choices about 15 mins walk away. Not a problem given it was lovely evening and I can walk easily. Might be something to bear in mind if neither of these apply. June 9, 2016
Rated 4.0 out of 5.0 by good location and staff Good spot for visiting Cardiff. Friendly welcome and helpful staff. June 8, 2016
Rated 3.0 out of 5.0 by Good service but overpriced Staff lovely and breakfast area very nice. However everything else was rather disappointing. Rooms are tired and a bit shabby. Our ground floor room was v dark and miserable probably due to window being covered in scaffolding. Sausages at breakfast burnt. Had to pay for parking even though this hotel is not a city centre location. I feel that if a hotel is having work done that this should be reflected in the price. We paid three times as much as we did to stay in Swansea the night before and this hotel not a patch on the one in Swansea?! That said Cardiff Bay itself is well worth a visit and was glorious in the sunshine. May 30, 2016
Rated 5.0 out of 5.0 by Great location A typical Holiday Inn Express which provides everything you need at a fair price; and in a great location between Cardiff City and Cardiff Bay. May 30, 2016
Rated 5.0 out of 5.0 by Holiday Inn Express Cardiff Bay Arriving for a bank holiday weekend stay with my wife thinking our friends had booked 2 rooms to find they had only booked one was a little shock! Realising there were no rooms available in any cardiff hotel was worse!! The receptionist Chris and duty manager Katy were fantastic, in managing my wife's disappointment! We went off for a meal in the bay while they tried to work some booking magic. All credit to them they kept an eye out for cancellations and at 2300 were able to give us a room, juggling the bookings to allow us to stay for 2 nights. Without their professionalism, honesty and compassion our longtime planned and poorly, on my part, executed weekend break would have been a washout! Thank you both, we will be back and appreciate all you did! May 30, 2016
  • 2016-06-27 T18:19:52.619-05:00
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