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Rated 4.2 out of 5 by 512 reviewers.
Rated 5.0 out of 5.0 by Great place to stay I stayed here because I had a conference across the street at the civic center. I was in a convenient location to the civic center, as well as places to have dinner. I was able to go 4-5 blocks away every evening for dinner. My room was clean and comfortable, and house keeping did an excellent job keeping up with my amenities. They also have a lot of perks that were nice. On Tuesday nights they have a happy hour where they give away beer and wine as appreciation to their guests. In August they have free pancakes for dinner. They also have free breakfast every morning, and it's pretty good with bacon, sausage, eggs, yogurt, breads, and milk and juices. There is 24 hour coffee and tea. The extras here are what makes the stay nice. The staff is very nice and they are always there to help you find a place for dinner or anything else you may need. I would recommend this hotel to a friend. August 27, 2015
Rated 5.0 out of 5.0 by Great stay when I was away I stayed for business and I was away from home. It was a scary experience to do on my own, but the hotel staff made the experience a good one. I loved the fitness room and the complimentary cookies. I also enjoyed the accessibility of the hotel to place I need to go. Overall, it was a wonderful experience. August 26, 2015
Rated 4.0 out of 5.0 by Going to Kentucky! My family stayed at the Inn in route to Berea Kentucky. I recommend The Holiday Inn Express and was pleased with the overall quality-price, cleanliness and continental Breakfast. Plus 8-12pm pancakes in August!! The lobby was comfortable and the internet was used and was fast. Very impressed by the quiet and the ease of check-in and check out. August 24, 2015
Rated 5.0 out of 5.0 by Comfortable room, great breakfast! Overall, a great hotel with friendly staff, a little difficult to find at night with poor signage! August 22, 2015
Rated 5.0 out of 5.0 by Passing through Charleston, WV I recommend this hotel. Great location with easy off/on highway access; free parking; courteous, helpful staff; clean room; and complementary breakfast. No pool. We arrived late and were just passing through Charleston, WV. August 21, 2015
Rated 4.0 out of 5.0 by Good location, friendly staff, room needs updating I understand that I was on a Rewards Night however, I was very disappointed in the cleanliness of the room. The bathroom floor tile was cracked and stained. The molding around the tub need cleaning or replacing. The room carpet was dirty and stained. On the bright side, the bed was comfortable. The breakfast was great with lots of choices. August 21, 2015
Rated 4.0 out of 5.0 by Good breakfast and service Overall hotel room cleanliness was not to the standards the other chain hotel offering. August 21, 2015
Rated 4.0 out of 5.0 by Friendly Staff and Comfy Bed Stayed one night with my family and my mothers room was clean and nice. My husbands and my room was all very nice except the bathroom could have used more attention in cleaning. The bed was super comfy and pillows were very comfortable as well. We slept great and enjoyed the breakfast in the dining area the next morning the food was as expected-everything good and normal except the eggs :) check out was easy and we will definitely stay here again if we come to Charleston on another trip. August 19, 2015
  • 2015-08-29T11:18:19.574-05:00
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