Rated 4.1 out of 5 by 105
Rated 4.0 out of 5.0 by lopezjam Nice one night stay
It was fine, just a little bit noisier than I'd like. The breakfast was excellent and the staff was friendly.
July 16, 2014
Rated 5.0 out of 5.0 by Frau G Great Staff
We had traveled for about 3 hours in a U-Haul and with 3 people in the front seat, after loading the U-Haul. We were tired and worn out, and the staff, not knowing this, was more than helpful. They made us feel welcomed.
July 15, 2014
Rated 5.0 out of 5.0 Excellent Choice
We were traveling from FL to MO with our dog and decided to break the trip into 2 days. I had planned to drive to Nashville the first day but could not find a property that would take our cockerspaniel. The representative was very professional and said the hotel in Chatanooga would take the pet for an additiional charge plus deposit which we were happy to pay. The room was so comfortable and we slept so well and then the hot breakfast that was included made it an even more econimical stay. It was no wonder that when returning we would make reservations with the same hotel. My partner of 38 years passed away the day we were to start our return trip and I contacted the hotel and they cancelled the reservation with no penalty. When I was able to start my journey back alone with the dog I was uncertain if I could drive that distance on the first day ..... the clerk at the hotel told me if I could not and even if it were after the 6 pm guaranteed reservation that she would cancel without penalty. I made it to the hotel the first night around 9 pm and my room was ready and again the staff was very accomodating, the room was clean and so comfortable that I was able to get a good night's sleep and wake up, have a hot breakfast and complete my return to FL. Thank you for everything you did for us. When I need to return to MO, it will include another night's accomodation at the Holiday Inn Express on East Ridge in Chatanooga, TN.
July 12, 2014
Rated 5.0 out of 5.0 by KyRed Great Experience and Stay
Our stay was to short. Wish I could have stayed longer. The key card would not let us in at a side entrance in the evening, but aside from that it was a pleasant visit.
July 11, 2014
Rated 5.0 out of 5.0 by DrakeII Bad trip Great Sleep experience
My experience at this H.I express was second to none. Everyone from General Manager to maid our stay was very comfortable and relaxing. The staff helped me with the little items that I needed to stay in touch. They loaned me a cell phone charger for my phone, allowed me a late checkout, even gave me a ride when my vehicle broke down. Thanks everyone!
July 8, 2014
Rated 5.0 out of 5.0 by jadjh GREAT PLACE TO STAY!
This was a perfect place to stay while visiting the Aquarium and other downtown Chattanooga attractions. The rates are cheaper than downtown and it is just a short drive to any of the attractions in the area.
June 30, 2014
Rated 5.0 out of 5.0 by Bean Counter Overall Good Experience
Hotel guest room and facilities were clean. The bed and pillows were comfortable. Healthy choices for "in hotel" quick breakfast. A/C worked well. The staff was friendly and helpful.
June 30, 2014
Rated 4.0 out of 5.0 by cliffhen2 so so stay
I believe that my room was acceptable and that the cleaning crew did a good job of taking care of my room. However it seemed as though outside of my room everything was at best average. The temperature in the great room was really warm, the tv was small and there was not a lot of area to sit down and relax. TH Wi-Fi was spotty and most times I was not able to use the connection.
June 27, 2014