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Rated 4.3 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Thank You, Mr. Harper! I really had no intention of stopping in Chattanooga, but I was feeling tired and knew it was time to stop. So I walked in with a chip on my shoulder because I was going to spend money I had no intention of spending. But as soon as I walked in I had three smiling faces greeting me, so I had no choice but to smile back. My smile lasted for my entire stay! The hotel was exceptionally clean, and I saw constant action as workers continued to clean every nook and cranny. I even saw one worker polishing the elevator door! Who does this?! My room was perfect for me. I got a top floor room hoping to be fairly isolated. My room had a Queen sized bed and a club chair for relaxing. The desk was right next to the window so there was natural light to read by (till the sun went down). The wireless worked great, and I used it both in my room and the breakfast room. There was a business center which I was able to use to print a dinner coupon (did I mention I hate spending money?). Breakfast was well prepared, and Elaine, the breakfast host, apparently doesn't know what a stranger is. I rarely remember employee names, but she really made a great impression. The greatest impression came from Mr. Harper, the hotel manager. While I was being checked in he let me know about restaurants nearby. I don't think I've ever been greeted by a manager (if I have been they didn't tell me), but Mr. Harper went beyond just greeting. He wanted to make sure that I was ready to relax...he knew it had been a long day for me! Thanks to all the staff for a great stay! January 22, 2015
Rated 5.0 out of 5.0 by Best Hotel! This is one of the best hotels that I have stayed at in a long time. The staff was extremely friendly and was attentive to our needs. I really enjoyed the awesome free breakfast, especially the cinnamon rolls. Another thing that my husband raved about was the mattress. It is the most comfortable mattress I think we have ever slept on. Overall, this is a great hotel for relaxing. January 22, 2015
Rated 5.0 out of 5.0 by First Class attention from Phone call to Checkout This was my first stay at this particular HI. It won't be my last. The staff was friendly, helpful and efficient. I travel with my small 'Manners Trained' yorkie. She was completly won over by the attention of the staff. Thanx folks for a stress free stay. judi January 19, 2015
Rated 5.0 out of 5.0 by Good motel, good location Good location from Chattanooga, especially entering city from south east. Close to mall but out of the worst of the mall traffic. January 5, 2015
Rated 5.0 out of 5.0 by Very good nights rest. Due to our travel day being on a holiday, we surprisingly were able to book a room at Holiday Inn Express Chattanooga without prior reservations. We had a comfortable nights rest, ate a healthy breakfast the following morning and were back on the road to visit our daughter. By enjoying a hot breakfast in the dining room at the hotel we did not have to waste time trying to find a restaurant once we checked out. The wide array of breakfast foods was impressive. January 5, 2015
Rated 4.0 out of 5.0 by Nice stop on our way to FL This was a nice place to stay. It was right on and off the Highway and the staff was right there to help with all my needs. I would stay here again. January 5, 2015
Rated 5.0 out of 5.0 by Great for Pet We usually stay at Holiday Inn Expresses when we travel because they have proven to be consistent with quality wherever we go. This particular HIE was listed as being pet-friendly and since we were traveling with our dog, we jumped on the opportunity to stay here. No other HIE within 2 hours offered pet-friendly accommodations. Sometimes, pet-friendly hotels can be iffy, or you are put into the nasty pet rooms, but this hotel was very clean and did not smell like any sort of pets. The combination of consistent HIE quality and pet-friendly rooms makes this a great hotel to stop in while traveling with your pets. January 5, 2015
Rated 5.0 out of 5.0 by Nice room Everything was good except the front desk could not change a $5 bill to get a drink out of the vending machine. December 26, 2014
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