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Rated 4.3 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by WARM AND FRIENDLY My husband and I were in town for a weekend get-a-way. From the very start ( making reservations ) to the end ( checking out ) we were met with the utmost repsect and courtesy. Always greeted with a smile and the rooms were extremely clean. We will be returning next year and will be staying at the same hotel. Ashley was absolutely the best. August 19, 2015
Rated 5.0 out of 5.0 by good personel;caring excellent choice for overflow of crowd @ our benefit August 18, 2015
Rated 5.0 out of 5.0 by Great stop on the drive home. Happy to write that I chose an IHG hotel for our return trip from FL. I had tried a non - IHG/non - Holiday Inn brand earlier during vacation and had a less-than-quality experience. This property is very clean, it is pet-friendly which was utmost as we were traveling with the family dog. I will advise future guests make use of the waste bags and the waste receptacle that the hotel provides in the back lot. It was great to find that there. The breakfast was great with a pancake machine that they kids made use of and plenty of cereal and yogurt, etc. We reserved a dual-queen suite which gave us plenty of room for two adults and kids and a dog. The staff is very friendly and made sure to point out that the rear lot is well lit and has cameras since we arrived late. Keep up the good work. August 16, 2015
Rated 4.0 out of 5.0 by Conveniently located, well-maintained My son and I picked this location because it was close enough to downtown Chattanooga without the downtown prices, and it was closer to our whitewater rafting experience. Hotel is close to shopping and eating, just a few minutes drive. There are fast-food restaurants next to the hotel - McDonald's, Hardee's, etc., plus a Cracker Barrel nearby. Only minor issue I had was that the bed squeeked every time I moved. Slightly annoying, but at least the mattress and pillows were comfortable. Having a hot breakfast was nice, although it's nothing that will wow you. Then again, it's free, so you can't complain much. August 8, 2015
Rated 5.0 out of 5.0 by Overnight stop We stopped at this hotel on our way to Florida and got a great nights sleep. The staff was friendly, our beds were comfortable, and the location was perfect. We didn't have a chance to try the breakfast as we were already gone. But overall great stay, would definitly stay at this hotel again! August 5, 2015
Rated 5.0 out of 5.0 by staff friendlyness Whether it was the desk people/the breakfast host or the cleaning staff==they were all so friendly and helpfull August 3, 2015
Rated 5.0 out of 5.0 by Hotel experience my stay the hotel was a very pleasant experience...the hotel was everything that the site said it was...the beds was easy to sleep in...the breakfast was very good and the staff was friendly and courteous August 2, 2015
Rated 1.0 out of 5.0 by ROOM WAS VERY DIRTY! This was by far the worst Holiday Inn I have ever stayed in! My family and I always stay in Holiday Inn Expresses but not after this experience. The room we stayed in was filthy!! Their were stains on the sheets and carpet and when I called down to request another set of sheets and another blanket the lady very rudely told me they didn't have anymore clean. It made me sick to sleep in that bed with stains on the sheets! In the bathroom their were hairs on the toilet seat and in the shower. They obviously didn't clean either one. I had to clean it myself. Everything in the room was falling apart and needed to be replaced. I paid way too much money for this filthy hotel room!! Also the ice machine was broke on the first floor so we had to go up to the 2nd floor just to get ice. When I asked to lady at the front desk for change to get a coke from the vending machine she said that she didn't have any change. She was VERY rude!! Had I known how dirty it was I would of saved some money and stayed in a cheaper hotel. It probably would have been cleaner than this one was!! I would not recommend this hotel to anyone. It is not like other Holiday Inn Expresses. July 31, 2015
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