Rated 4.2 out of 5 by 62
Rated 5.0 out of 5.0 by JimboM Awesome
Best ever stay at any Hotel. I will never stay anywhere else.
August 27, 2014
Rated 4.0 out of 5.0 by khlotrin friendly staff
what a great crew they have working for them! keep up the good work!
August 26, 2014
Rated 5.0 out of 5.0 by Baxter51 Great Hotel and services. Beds very comfartable.
I have stayed here several times and have been treated great. Very quite, good food and staff is very professional. I will be staying there often.
August 16, 2014
Rated 2.0 out of 5.0 by Lee54 Comfortable bed but bugs in room
Poor room upkeep with bugs present on check in and check out stadd not responsive to the issue.
August 12, 2014
Rated 5.0 out of 5.0 by Terri S Safe, great service, great rooms
After stopping unexpectedly, the hotel was so awesome I joined the holiday inn rewards program with the intent to stay more often.
August 11, 2014
Rated 5.0 out of 5.0 by Roho2014 Clanton, Al
Great Stay, Thank them for us. I do not wish to be bothered by this. I have answered all your questions and was very truthful and enough is enough
August 5, 2014
Rated 5.0 out of 5.0 by Jloui Nice stay
Front desk staff was very friendly and helpful. Room was very nice. Would stay there again if in the area.
August 5, 2014
Rated 5.0 out of 5.0 by Goopedup Nice place, but a little pricey for the area
Nice hotel, seemed modern and new. Good hot breakfast. Great water pressure. Desk staff was friendly. We would stay here again, but the neighborhood seemed a little dicey...Someone was being arrested at the traffic light in front of the entrance.
July 30, 2014
Rated 5.0 out of 5.0 by ceball comfortable room and excellent service
It was an excellent room for the location. Encountered small problem with tv remote, but it was quickly corrected by hotel staff. I would love to see room service available at this hotel even though it is an "express".
July 25, 2014
Rated 3.0 out of 5.0 by Gabo6 situacion
De acuerdo su política de miembros de IHG rewards en el check in me dan un paqueno snack, lo cual le comente a la recepcionista ¨MARY¨y me comento o le doy puntos le doy el snack. es cierta esa politica? es la primeraves que me dan esa condición
July 25, 2014
Rated 5.0 out of 5.0 by Dodie of WLA Loved the option of Sofl
My stay was wonderful and I will stay there again; and for sure recommend this particular facility to any one. The grounds were exceptionally clean; the indoor pool is the best; the interior deco the best!!
July 10, 2014
Rated 3.0 out of 5.0 by MJOLO Not as good as last time....
We stopped here for an overnight stay on the way to Florida. We had a good experience last time and it popped up as a Point Break so we tried it again. We were a little disappointed this time through. The attention to detail seemed to be lacking here. Many of the cable channels listed on the stand-up list, were not working. Bathroom...there was a red stain on the floor that looked like blood. The towels that we were in the room were frayed. There were dead bugs inside the light fixtures. On a positive note, the shower was great. In the room, there were some small pieces of trash that were left on the floor and a couple hairs that were on one of the pillows. The free breakfast was good as well. Although the location is great for what we need, we will probably not use this as our stop next time through.
July 9, 2014
Rated 5.0 out of 5.0 by Lousie items left behind
I left my computer cord and remembered it a week later. Staff was very helpful and will be sending it COD. I so appreciate the staff.
July 1, 2014
Rated 4.0 out of 5.0 by Map53 Review
Good value/Good location we have stayed at this location several times when traveling to Florida for vacation.
June 29, 2014
Rated 5.0 out of 5.0 by JLSrph Attention to detail!!!
We were very pleased!!!!!! Attention to detail was fantastic!!!!! Even the napkins at breakfast were first class!! The room was simply outstanding!!!!!! Nice, thought-out everything.......mattress quality, lighting placement, room furnishings and layout!!! I could stay in that room for several days!!!
Check in and out was pleasant, the staff at the breakfast bar were pleasant, it was a nice stay.
Thanks for the effort that went in to making that hotel present so nicely!!
June 25, 2014
Rated 4.0 out of 5.0 by PD76 Better than the Others
This HI Express provides the added security of an indoor corridor. I would say that it is your best option at exit 205. Room was clean. It does take the Air Conditioning a while to get the room cool, but it eventually gets there. There was a decent variety of breakfast foods available including several Hot items. There is an indoor pool, but it is not heated. Overall, the hotel is good quality and probably the best option compared to the other lodging options at this exit.
June 25, 2014
Rated 5.0 out of 5.0 by BH58 Clean and very comfortable
I enjoyed my stay. The hotel staff was great. The continental breakfast was the best I had in the three separate hotels at in the three different states I was in that week.
June 24, 2014
Rated 3.0 out of 5.0 by aulaker They goofed my reservation.
Everything about this HIE was as expected, except for check-in. They changed my reservation from 2 beds to 1 bed. That caused my son (11) to sleep on a tiny roll-away bed, which I believe affected his performance at his track meet the next day. They were not able to change my reservation back to 2 beds, because they were full.
Also, please be aware that this hotel is busy. There were kids everywhere. Perhaps it was because it was a Friday night
June 24, 2014
Rated 2.0 out of 5.0 by MrGPz Poor internet
internet poor, staff friendly ,room fairly clean, fairly quiet
June 21, 2014
Rated 5.0 out of 5.0 by Gabo6 estancia buena
En terminos generales mi estancia fue agradable, Mary fue amable ycordial conmigo. el desayuno no me agrado, el hievo tiene un sabor artificial. ;a cena del los martes y jueves es aceptable
June 16, 2014
Rated 3.0 out of 5.0 by Fun traveler Apathetic staff
It would appear that the staff here could care less if you stayed in their hotel. Maybe they have had problems with other guests, but it was just my wife and I and as a Platinum member I would think they would realize we weren't there to wreck their hotel or disturb anyone.
Unfortunately, they topped it off by disturbing us. Knock on the door at 8:00 am on Sunday morning for room service. Are you kidding me!!!
Won't be back to face the miserable personnel who could care less.
June 13, 2014
Rated 5.0 out of 5.0 by GulfcoastDreamer On the Road
This is a wonderful stop coming or going from the Gulf Coast.... Easy access from I-65... the only thing is there isn't a lot of restaurants in the area....
June 12, 2014
Rated 2.0 out of 5.0 by Christina71 Great bed and breakfast
The room and food were very good, the staff left much to be desired,
June 10, 2014
Rated 5.0 out of 5.0 by cooper2014 Jet lagged in Clanton
The hotel staff was friendly and helpful upon arrival. The room was clean and the internet access worked without any problems. We enjoyed the breakfast the next morning. The offerings were more varied than expected. The only issue we encountered was the moment we realized the passersby in the parking lot could see us standing in the window looking at them walking in the parking lot. Imagine my surprised when the guy waved and the lady he was walking with smiled and waved too. Yikes! Thank goodness we were dressed. So, you should have a great stay as long as you don't forget that the window tint does not prevent passersby from seeing into your room.
June 4, 2014
Rated 5.0 out of 5.0 by BlueTraveler Clean rooms, comfy bed, fast internet, warm bath with great water pressure, great breakfast, heated indoor pool
Clean rooms, comfy bed, fast internet, warm bath with great water pressure, great breakfast, heated indoor pool
May 28, 2014
Rated 5.0 out of 5.0 by FoleyBeachLover Excellent Stay
I travel often; but, I've never had a reason to stay in Clanton. I choose HIE and was very pleased. Mary was very helpful at check-in and Debra was equally as helpful at check-out. Southern Hospitality at its finest!
May 26, 2014
Rated 5.0 out of 5.0 by Gabo6 buen servicio Good service
el desayuno solo el cafe no es bueno,
Just coffee is good, breakfast is not good
May 19, 2014
Rated 1.0 out of 5.0 by Katina Air freshener was sickening
Beware this hotel used so much air freshener (possibly once a smoking allowed hotel??) that it got us both sick by morning and that's the truth. Staff at front desk could have been a bit more polite.
Breakfast was the worst we have experienced at a Holiday Inn on all our travels; food servers and employees were in kitchen loud and laughing so tv could not be heard. No greeting as a rewards member either.
May 18, 2014
Rated 1.0 out of 5.0 by tammy22 Do NOT stay here
This was the absolute worst hotel stay I have ever had at any hotel in my life! I was traveling with a high school group and reserved 4 rooms for 2 nights each. Mary, at the front desk, not only refused to take the check from my school, which has never been an issue in the past, she was also unable to correctly calculate the total for the rooms. She was a offensive and rude person! After about 30 minutes of convincing her that I always paid with a school issued check and that when I reserved the rooms I stated that I would be bringing with me a tax exempt number with the check, she reluctantly took the check and issued keys. She asked me numerous times how many would be in each room and I answered her each time I was asked.
At approximately 9:00 pm she phoned my room and stated we had an issue and I needed to return to the desk. I returned to the desk and Mary stated that she not only was not going to take the check but that her manager said to charge the room to the debit card that I had on file. I asked to speak to the manager and Mary told me that was not possible. I asked for the manager’s phone number and Mary told me that she did not give out names or numbers. I gave Mary my number and asked her to have her manager call me. I waited at the desk area and Mary left to “call the manager”? She came back to me and stated that the rooms would be charged to my personal debit card on file! A representative from our county superintendent’s office, told Mary that he would personally meet with the manager. He also stated that this situation was ridiculous. Mary was also very condescending to him. Mary alluded to the fact that our rooms would have to be vacated, The representative from the superintendent's office stated that she had taken our check and she issued room keys so the transaction was complete and should our items be disturbed that he would personally contact the police department. After the half hour discussion Mary assured me my debit card would not be charged and the manager would speak with us at 7:00am.
On Saturday, I went into the breakfast room at 5:50am to get coffee creamer for the coffee ( I had made in my room) and the breakfast host told me that I was not allowed in the area for ten more minutes! I stated that I only needed a coffee creamer…she said, “ten minutes”. I wasn’t asking her to fix me a breakfast just pick up a coffee creamer.
On Saturday night we were returning to our hotel and stopped for dinner. My debit card was DECLINED, because the hotels rooms had been charged to ME! I had no cash! Once again at the hotel Mary was nothing short of disrespectful, rude, and impossible to reason with.
The hotel advertised a pool. The pool was new but had a closed sign. The water was sparkling clean and we never saw anyone working on the pool. One of the workers at the hotel stated the pool was closed because there were teenagers staying here this weekend. If this is true and nothing was in fact wrong with the pool the website should state ADULT only pool.
We picked this hotel #1 because it is a Holiday Inn and in the past I have enjoyed staying there and #2 I receive the priority club points toward my personal visits. I was never recognized as a priority club member. This stay was miserable.
May 6, 2014
Rated 5.0 out of 5.0 by richp4 Reliable and Consistant Accommodations
I know that I can always count on Holiday Inn Express for a great stay with consistent service and comfortable accommodations.
April 28, 2014