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Rated 4.2 out of 5 by 236 reviewers.
Rated 4.0 out of 5.0 by comfortable bed The customer service is always good here. We have a daughter that attends school in Clinton and when we stayed there in May we were in a 1st floor room. We returned to Clinton in August and we were in the same room. The only problem was that we had problems with the bath tub and sink draining the last time we were there. Guess what? The same problems AGAIN! When you shower you end up in water that is standing in the tub above your ankles. Someone came to fix it the day we were checking out! August 19, 2015
Rated 5.0 out of 5.0 by Great Service This hotel was very clean, the breakfast was hot, fresh, good, and plentiful. The rooms were clean, the front desk personnel were friendly, and helpful. The pool and the Jacuzzi were very warm, and that was really nice. August 19, 2015
Rated 4.0 out of 5.0 by Overnight Stop Great stay. Comfortable room. Fantastic customer service. August 12, 2015
Rated 2.0 out of 5.0 by Worst Hotel stay I've had in Years From initial reservation to responding to our requests as guests, this hotel was a total disappointment. Clinton, MS was halfway point in our trip to Destin, FL. Our group of 13 originally planned to reserve additional room nights (3 rooms) in this same hotel, Holiday Inn Express, Clinton, on return trip home one week later. It was unanimously decided by group, we would reserve rooms on our return at any hotel BUT this Holiday Inn Express. It was that bad. August 12, 2015
Rated 3.0 out of 5.0 by I love HIE but was disappointed As always, the free breakfast was delicious, the bathroom was nice, and the bed better than most hotels. However, when my family of 5 got to our room there was a strong wet smell in the room. I know hotel ACs have a tendency to make rooms smell a little but this was stronger. The casing around the AC was half off and sitting at an angle. After taking off my shoes and socks, I walked on wet carpet and I realized the floor around the AC was soaked. My husband called the front desk and was told they'd notify maintenance, and that they might have us change rooms but they'd call back to let us. He finally spoke to someone again and we were told they couldn't move us to another room. We accepted this (it was 9:30p already) and went to bed. In the morning as we left my husband stopped at the desk to be sure that it was noted that the carpet was wet and that maintenance needed to tend to it. The woman at the desk said yes she found a note and they'd take care of it. No apologies to us about the inconvenience or anything. That's what upset me the most. Just "yes we know" and then nothing. :( August 11, 2015
Rated 4.0 out of 5.0 by Nice facility If staying in the Jackson area, definitely prefer this location August 9, 2015
Rated 4.0 out of 5.0 by Great Service Great value for the cost. My family enjoyed their stay. My girls especially enjoyed the evening snacks ....."the cookies and milk" lady. The breakfast selections were great. The pool and athletic facility were both used by my family. I was able to relax and just enjoy. August 8, 2015
Rated 4.0 out of 5.0 by Tiffany Tiffany was friendly and went out of her way to help out in anyway. August 7, 2015
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