Rated 2.0 out of 5.0 by Adie80 Under construction!
When I drove up to the Holiday Inn Express building, I thought I had the wrong address because the majority of the building was boarded up with wood and plastic. The hotel looked like a condemned motel. I was traveling for business and really needed a good nights sleep in a comfortable environment. I have very bad allergies, including asthma and the work that was being done on the hotel produced many allergens. I requested a non smoking room on a non smoking floor and the halls smelled very strongly like cigarette smoke. I didn't make it to the breakfast area because I didn't feel safe in the poorly lit halls that also had plastic covering some of the doors and hall entrances. This is the first poor experience I have had with the IHG hotel group. I selected this hotel for the bonus points...not knowing that my health would be compromised. The hotel staff was very friendly and professional, however, I would not have reserved the room had the Hotel advertised online that it was under construction. I was looking for a safe and clean environment in the entire hotel, not just the guest room.
May 20, 2013
Rated 3.0 out of 5.0 by Clrdothebutiful Confusing to find, no one at the desk
This property was under a serious remodel and there was no front desk. I arrived in the wee hours of the morning and after banging on the "front door", a guest opened it for me. I eventually found the customer service representative and just wanted the keys to my room but she insisted on signing me up for some loyalty program. Lady, I have ben awake for almost 24 hours and just want to sleep! Once I got to my room everything was right around average. If you are looking for a cheaper place to stay and are planning to arrive during normal hours, this hotel would probably work.
May 19, 2013
Rated 2.0 out of 5.0 by Jerry92 Major reconstruction
Unlike several of your other review writers, I did not know about the construction going on at this location prior to checking in. After seeing the facility, I am shocked that it not only is, but has been a Holiday Inn Express for quite some time. When I had to go around to the back door to enter, I should have known things were going to be very different from all other Holiday Inn Express's I have stayed at.
May 18, 2013
Rated 3.0 out of 5.0 by GVgolfer Being remodeled
This hotel was in the midst of quite an extensive update during my stay, so in the near future this will be much nicer than during my stay. However, my stay was not bad; rooms were clean, a slight musty order (but not too bad). Front desk people were friendly and helpful; the breakfast is a great deal.
May 16, 2013
Rated 4.0 out of 5.0 by greg25 Great Staff
They are currently making some needed upgrades so the place is a bit torn apart. I knew that before I made the reservation so it wasn't an issue to me. The staff is great and once the construction is completed it will be very nice.
May 13, 2013
Rated 5.0 out of 5.0 by PineLake Trip
I have staye at this motel 3 times during April and provided comments before this that were positive. The last time I also arranged for my brother and son to stay there, there comments were also positive so I will put in the minimum here and be done with it.
May 3, 2013
Rated 5.0 out of 5.0 by Steve1958 Great Property
What makes this a great property is the PEOPLE. My personal favorite was the manager, Lisa, who really made us feel at home during our 9-night stay. The people here are some of the best I have ever dealt with in my 36 years of traveling.
The location is very convenient and te property is being upgraded with a pool and a new front desk area.
April 27, 2013
Rated 5.0 out of 5.0 by PineLake Over all experience
The stay was everything that I expected for a reasonable rate. Whenever possible I will continue to use Holiday Inn Express.
April 19, 2013