Rated 3.9 out of 5 by 107
Rated 5.0 out of 5.0 by Ray and Jan Front desk help commended!!
When we arrived we discovered our reservation was at the Holiday Inn next door but thanks to Yesenia we were able to switch to the HIX as was our intent. She was very helpful and we appreciated that a lot.
Ray and Jan
July 28, 2014
Rated 3.0 out of 5.0 by Gary58 Not greeted as a Gold Elite -- Holiday Inn next door WINS
I have been to Colorado Springs a few times and have stayed in various properties. I had not stayed at this HI Express, so I decided I would give it a go.
When I arrived, the desk clerk was efficient with checking me in. The difference was that I was not greeted as a Gold Elite member and neither offered the snack bag nor the 300 welcome points. Nothing was mentioned even though I hesitated to go to my room, thinking that he would get to it. I would like to receive my Gold Elite welcome points.
The room was ok. The pillows were half-sized and not comfortable at all. The channel selection at the hotel was not great and the internet was slow (even though the hotel was maybe 1/2 occupied).
I had a much better and welcoming experience at the Holiday Inn next door when I visited Colorado Springs back in the winter. Next time I am in town, I'll be staying at the Holiday Inn.
July 27, 2014
Rated 5.0 out of 5.0 by EC 1SG Retired 1SG
This was the cleanest and nicest Holiday Inn Express I have ever stayed at. Everything at this hotel is first class.
July 23, 2014
Rated 5.0 out of 5.0 by ApostolicTruth Tabernacle What a Great Saff
We were welcomed by the greatest staff. We felt like we were at a family reunion. It was clean and all our needs were met. Thank you! We will see you next year. Apostolic Truth Tabernacle,Rev Daniel - Atoka, Ok.
July 22, 2014
Rated 5.0 out of 5.0 by Jeffrey from Dallas Still waiting on my bill
The staff was very friendly. The breakfast was there every morning and refilled quickly. The rooms are not all that large but very comfortable. The only thing I'm missing is my bill. I was charged an extra amount on my credit card after my stay. Have no clue what it was for. After more then a week I still have no clue. So as long as you do not have to deal with the corporate customer service you will do well at this location.
July 22, 2014
Rated 5.0 out of 5.0 by stewdena Quiet - up to date
Basically, a good place to be. Food was good and the room great. Problems were substandard pillows and poor wi - fi. Also, the greeting staff was too mechanical and impersonal for me.
July 17, 2014
Rated 3.0 out of 5.0 by RRR9 No A/C
Room A/C was not working properly, it was hot and humid. Staff did not fixed issue.
July 15, 2014
Rated 5.0 out of 5.0 by kehc Comfy and quiet
Nice place for a quick getaway. Enjoyed the pool and breakfast. Very clean hotel!
July 14, 2014